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Workshop on Freedom of Information: From Theory to Practice Achieving a culture of openness and compliance with information rights within government. 21 May 2014 - Jerusalem Graham Smith Deputy Commissioner and Director of FOI. 3 “E”s. Education Encouragement Enforcement. Awareness.
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Workshop on Freedom of Information: From Theory to PracticeAchieving a culture of openness and compliance with information rights within government 21 May 2014 - Jerusalem Graham Smith Deputy Commissioner and Director of FOI
3 “E”s • Education • Encouragement • Enforcement
Awareness • Rights and obligations • Content of FOI law • Background to FOI law • Policy objectives • Experience of other jurisdictions
Benefits of transparency • Citizen engagement • Empowerment • Accountability • Trust
Approaches to transparency • Proactive transparency • Open data • Publication schemes • Reactive transparency • Requests for information
Learning from experience • Reasoned explanations for decisions • Refusal notices • Disclosure logs • ICO decision notices • Tribunal and court decisions
Sharing experience • Networks • Conferences and events • On-line resources • Social media
Leadership • Political leadership • Executive leadership • Networked leadership • Transparency champions • Stressing positive outcomes • Managing expectations
Opportunities • Communication strategies • A vehicle for effecting change • Records management • Business benefits • Link to service delivery • New approaches to old problems
Things to avoid • Over-legalistic approach • Bureaucratic mindset • Ownership issues – it’s public information • All or nothing • Risk aversion • Victim mentality
Context and forward look • Technology • Consumer and societal expectations • Social media • Take charge of the agenda • Global trends • International examples
Enforcement • Consequences of non-compliance • Law and practicality • Proportionality • What’s achievable • Small steps or shock treatment • Articulate policy
Link to Education • Publish and publicise outcomes • Explaining decisions • Building jurisprudence • Demonstrate public interest • Learn from your mistakes • Learn from others’ mistakes
Conclusions • Education, encouragement and enforcement • Augmented by experience • Transparency is not an end in itself • Link to public service and citizenship • Culture change does not happen overnight • Approach to compliance drives culture change
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