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State of Alaska Division of Retirement and Benefits Introduces WebEx™

State of Alaska Division of Retirement and Benefits Introduces WebEx™. Division of Retirement and Benefits. What is WebEx ™ ?.

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State of Alaska Division of Retirement and Benefits Introduces WebEx™

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  1. State of AlaskaDivision of Retirement and Benefits Introduces WebEx™ Division of Retirement and Benefits

  2. What is WebEx™? WebEx™ is an interactive software that lets you connect with anyone, anywhere, in real time. It combines desktop sharing through a web browser with phone conferencing and video, so everyone sees the same thing.

  3. Why WebEx™? With Web Ex™ we can increase communications while reducing our expenses, enabling us to reach out to rural areas that we normally cannot visit due to travel costs.

  4. Requirements • Email address (for invitation) • A computer or wireless device with internet connection • Phone or computer headset with microphone • Webcam (optional)

  5. Benefits of WebEx™ • Live interactive meetings or counseling(group or individual) • Webinars • Web-based training that can be accessed any time • Interactive training (groups or individual) • Remote support • Worldwide access

  6. Benefits of WebEx™ • Save collaborative work • Print shared documents • Co-hosting • Minimum downloading times (about one to two minute installation for the reader) • User friendly

  7. WebEx™ Use to Date As of today we have utilized WebEx™ for: • In-house training • Small group presentations • Individual appointments

  8. Goals – Efficiency and Education • Cost-effectively increase outreach to members (one-on-one counseling and presentations to remote and urban areas) • Improve and expand employer training (e-reporting, verifications, claims)

  9. Goals – Efficiency and Education • Continuing education and troubleshooting (desktop sharing) • Collaborative assistance (participation agreements, amendments, specific issues)

  10. Member Comments • “Its strength was the ability to schedule a time that is convenient to both parties – and getting personal attention.” • “It was great to view the forms while discussing the contents. I so enjoyed this personalized session. I would recommend it to all.”

  11. Member Comments • “It was helpful to navigate the website ‘together’. This was a very informative way of providing ‘hands on’ retirement information. It was much better than just talking it out over the phone.”

  12. Questions?

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