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www.theberylinstitute.org. Patient Experience Body of Knowledge Metrics and Measurement Domain Team Week 2 Check-in Call. Aug 10, 2012. Metrics and Measurement Domain Team. Our Work Plan. Break down deliverables into smaller weekly ‘chunks’ over the next few weeks.
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www.theberylinstitute.org Patient Experience Body of KnowledgeMetrics and Measurement Domain Team Week 2 Check-in Call Aug 10, 2012
Our Work Plan • Break down deliverables into smaller weekly ‘chunks’ over the next few weeks. • Identify weekly task assignments for group, using Forum to share thoughts and ideas so we don’t need to rely on the conference calls to complete our deliverables. (note: all conference calls/webex sessions will be recorded for those unable to attend on any particular date) • Check in on progress at end of each week by conference call/webex (aim for 1 hour maximum) and at that time set goal for the following week. • John to keep team updated with weekly email summary of call and assignments for the next week.
THANK YOU & QUESTIONS John Murray, MBA Director, Patient Experience Tel: 713.338.6771 John.Murray@memorialhermann.org