1 / 8

Retail Sales Tips: How to Hire and Train Your Retail Dragons

You don't get top performing employees on recruitment, but you hire candidates that can be trained to perform at their best. Training your retail staff with effective learning practices can help implant a sense of confidence in your employees, which will directly affect your sales, customer experience and business profitability.<br>

alexthomsan
Download Presentation

Retail Sales Tips: How to Hire and Train Your Retail Dragons

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Retail Sales Tips How to Hire and Train Your Retail Dragons Call On: 1300 115 808 www.posplaza.com.au sales@posplaza.com.au

  2. Does it feel like your staff needs some training to operate the advanced Symbol LS2208 Barcode Scanner you just bought for the point-of-sale? • Do you think entirely motivated and trained employees can bring your store better sales? • Well if yes, then you are absolutely right with your thoughts. Call On: 1300 115 808 www.posplaza.com.au sales@posplaza.com.au

  3. You don't get top performing employees on recruitment, but you hire candidates that can be trained to perform at their best. • Training your retail staff with effective learning practices can help implant a sense of confidence in your employees, which will directly affect your sales, customer experience and business profitability. • So if you're determined about your retail staff training, you must go through these tips and ideas that will help ensure your employees feel passionate and confident about what they are doing. Call On: 1300 115 808 www.posplaza.com.au sales@posplaza.com.au

  4. Hire Candidate for Their Attitude • It's always good to hire people for their attitude and personality rather than selecting them for their aptitude and experience alone. • It may sound a bit weird, but it really works in retail business. A person who has a positive attitude towards his profession and is open to learn new things would be easier to train than someone who has the required skill and aptitude but not the right attitude and disposition. Call On: 1300 115 808 www.posplaza.com.au sales@posplaza.com.au

  5. Develop a Strong Knowledge • If your prospect asks a few questions about the product or service and your retail person is unable to provide informative and knowledgeable answers, you are almost certainly going to lose your potential customer. • For people at retail, it is of utmost importance to know what they are selling. A thorough knowledge of all the products, including their features and benefits, being sold in the store is a must to ensure your prospects and customers have a great experience shopping from you. Call On: 1300 115 808 www.posplaza.com.au sales@posplaza.com.au

  6. Condition Your Staff's Soft-Skills • It really matters to your prospects and store visitors how your retail staff present themselves to customers or prospects, how the staff treat them and communicate with them. Train your employees on skills for communicating effectively, bringing clarity in expression, toning voice, making proper eye contact and more. In addition, it is needed that you focus on varied other aspects like efficiency, customer service, personal behaviour, safety and courtesy. Call On: 1300 115 808 www.posplaza.com.au sales@posplaza.com.au

  7. Familiarize With In-Store Procedures • While you train your employees in customer service, soft-skills, behaviour and other skills, pay attention to varied in-store procedures that are performed as daily tasks. • To keep your retail operations running smoothly and efficiently, you need to give step-by-step instructions and guidelines to your staff on writing reports, stocking and managing inventory, processing cheque, credit card and cash payments and other necessary operations. Call On: 1300 115 808 www.posplaza.com.au sales@posplaza.com.au

  8. Contact Us Visit: http://www.pospeople.com.au/ Call Us: 1300 115 808 Email: info@pospeople.com.au Call On: 1300 115 808 www.posplaza.com.au sales@posplaza.com.au

More Related