Best Practices for Updating Your IT Infrastructure to Support New Equipment

1. Best Practices for Updating Your IT Infrastructure to Support New Equipment

2. Presentation Summary • JEM Tech Group History and Accomplishments • JEM Tech Group’s Core Expertise • Energy Consumption Statistics • Understanding Airflow, Power Consumption and Heat Dissipation • Energy Efficient Best Practices • Airflow Management / Cooling • Enclosures • Power Management / UPS • Centralized Device Management • Environmental Monitoring • Energy Management & Monitoring Software • Server Room Health Checks • Meeting Your Energy Initiatives

3. Mission Statement JEM Tech Group is dedicated to helping customers transform their data centers and office spaces into energy efficient areas. For over 30 years, we have offered industry-leading, end-to-end solutions that help cure complexity and overcome constraints within the IT environment. Our expert technology consultants will take the time to understand your unique projects and provide a vendor neutral solution that best meets your needs. You will find that our consultative approach effectively bridges the gap between Facilities and IT departments within any organization.

4. JEM Tech Group History and Achievements History of JEM • Formed by James Edward Miller over 30 years ago • Jami M. Moore (Jim’s daughter) started at JEM in 2000 and purchased JEM in 2003 • January 2013: Launched new website and JEM branding JEM’s Achievements • September 2013: Michigan Winner of 101 Best and Brightest Sustainable Companies • June 2013: Winner of Crain’s Salute to Entrepreneurs — $5.1-$20 million category • February 2013/March 2011: NAWBO Greater Detroit Top 10 Women Business Owner Rainmaker Runner-Up • January 2013: Winner of Eaton SMB Power Advantage Partner of the Year— West • May 2012: Family-Owned Small Business of The Year Award/SBA in Michigan • March 2011 & 2009: Finalist for 2009 Top Women Owned Business in Michigan • October 2009: Inducted into Crain’s Detroit Business Class of 2009 40 under 40 • June 2009: Finalist for Ernst & Young Central Great Lakes Entrepreneur of the Year

5. JEM Tech Group’s Core Expertise • Cooling and Airflow Management: Hot and Cold Aisle Containment Systems, Perimeter, Floor, Wall and In-Row Cooling, Blanking Panels, Floor Grommets • Environmental Monitoring and Security: Monitoring for all Critical Environmental Conditions including Temperature, Humidity/Dew Point, Airflow, Air Pressure, Smoke, Carbon Monoxide, Water, Room/Rack Access, Equipment Status, Chemical Leaks, Third Party Devices, Room Activity • Power Distribution: Generators, Floor PDUs, Remote Power Panels, Busway Systems, Basic/Metered/Smart/Switched PDUs, Inline Meters, Automatic Transfer Switches, UPSs • IT Infrastructure Access and Control: DCIM Tools to monitor and manage multi-vendor equipment, CFD Software, Energy Consumption Software, PUE, CUE, DCIE

6. JEM Tech Group’s Core Expertise • Enclosures: Passive and Active Enclosures, Network Racks, Blanking Panels, Multiple Cable Management Options, LED Rack Mountable Lights, Remote PDUs, Right Sized Power Cords • Centralized Device Management: Centralized Management of all IT Assets, KVM over IP, Console Servers, Remote Power • Cabling and Cable Management: Overhead and Under-Floor Systems, Vertical and Horizontal Rack Cable Management, Patch Panels, Copper and Fiber Spools and Cords, End-to-End Connectivity • Storage Area Networks: Flash Optimized, Hybrid storage for Maximum Performance and Efficiency • Online catalog updated daily at www.jemtechgroup.com — pricing and specifications for over 800,000 IT products

7. Energy Consumption Statistics How much power do you think all data centers in the US consume? Servers (and their cooling) in US data centers use the equivalent of a full year’s output from five 1,000 megawatt power plants. That is as much power as the entire state of Mississippi. Or enough to power five million houses. How much power is consumed by the IT department in your school district? Data centers currently account for approximately ½ of the total carbon emissions of the entire airline industry - projections show data centers will eclipse the airline industry by 2020. 74% of server failures occur in the top third of the rack where the temperature is normally higher.

8. Airflow, Power Consumption and Heat Dissipation Today’s higher density servers have more processing power and, therefore, use more power and create more heat. To minimize MTBF, it is more critical than ever to control airflow and maintain a suitable temperature in any environment.

9. Energy Efficiency Best Practices Airflow Management (Cooling) • What type of cooling do you have in your rooms? • Are you having any challenges with the airflow in your rooms? • What is your total power load? Will it be increasing in the next 5 years? Is there enough coolingto handle an increased load? Raising Supply Air Temperatures For every 1 degree you can safely raise supply air temperature, a 4% energy savings can/will be realized.

10. Energy Efficiency Best Practices Cooling Energy Efficiency Ideas • Upgrade your cooling infrastructure in the room • Bring air to the IT assets – close to the intakes • Install cooling vents in ceiling – use building air • Separate cold air from hot air – no mixing of air • Containment • In-row or rack-contained cooling • Raised floor environments only: • Add brush grommets to cable holes • Baffling • Add bi-directional airflow tiles in front of high density equipment

11. Energy Efficiency Best Practices Enclosures • How are you controlling airflow? (Cool in, hot out) • Have you filled in blank spaces in your racks? • Is there excess cabling or untidy cable management in the back?

12. Energy Efficiency Best Practices Enclosure Best Practices • Focus on airflow management (cold in, hot out) • Fill in all empty U spaces with blanking panels • For wider racks focused on cable management, fill in open space with brush grommets • Right size cable lengths in back of rack to eliminate traps holding hot air • Employ side cars for high density cabling needs and PDU mounting • Install rack dividers, inserts and end panels to direct airflow

13. Energy Efficiency Best Practices UPS Systems • Rack Sized UPS – consider one larger unit to reduce costs and energy consumption • Room Sized UPS • Reliability • Ease of use • Efficiency rating • Battery life • Network connection (SNMP etc.) • Virtualization platform compatibility • Trade-in programs • Factory refurbished products

14. Energy Efficiency Best Practices Power Management • In-Rack PDUs • Choose smart PDUs: How do you know there is a problem with your power? Have you ever overloaded a circuit? • A & B circuits for redundancy: Start with the UPS and drill down to the rack. • New equipment deployment: How do you determine remaining power capacity and whether you can add more equipment? • Intelligent Rack PDUs provide you with the features and functionality to: • Make informed capacity planning decisions • Use power resources more efficiently • Improve uptime • Reduce capital expenditures and save on operating expenses

15. Energy Efficiency Best Practices Centralized Device Management • How much time does it take for you to be notified when there is a technology problem in your server room or school? • How fast are you able to repair the problem once you have been notified? Does that time increase if the problem is at a different school or building? • These features help you manage your servers in many ways: • Secure, 24/7 remote access from anywhere • Effective server management • Increased server uptime • Enhanced productivity • Reduced travel time, training costs and mean-time-to-repair (MTTR) • Mount local drives and media to install software, run hardware diagnostics, transfer files and reimage a server remotely (Advanced Virtual Media) .

16. Energy Efficiency Best Practices Environmental Monitoring Viruses, spyware and network threats get most of the attention, but environmental factors like heat, humidity, airflow, smoke, and electricity can be equally devastating to IT equipment, and thus to a company’s operation. Keep an eye on IDF/MDF closets and server rooms with fully scalable environmental monitoring solutions. Configure alert notifications to receive Email, SMS, SNMP or voice call alarms to notify you when something goes wrong. Switch specific outlets on or off on alarm or manually through the GUI.

17. Energy Efficiency Best Practices Environmental Monitoring Monitor Temperature:  The most common environmental threat in any server room or wiring closet is heat. Detect critical rises or drops in temperature, and receive notifications when heating problems occur. Monitor Humidity:  Detect abnormal humidity conditions. You define the humidity levels that are appropriate for each sensor's environment. Detect the Presence of Water:  Whether it's a tripped sprinkler system or a flash flood, a server room or wiring closet is just about the last place you want to see water. Receive notification as soon as water makes an appearance. Monitor Physical Security:  Monitor "dry-contact" devices including motion sensors, door sensors, vibration sensors and smoke detectors.

18. Energy Management and Monitoring Software (Vendor Neutral) Software can be customized for many types of equipment and environmental conditions. Many people monitor the following: • Chilled Water Systems • CRAC Units • Utility Power Meters • Switch Gear • Generators • Fuel Systems • Fire Panels • ATSs • STSs • UPSs • Battery Strings • Rack PDUs • RPPs • BCMs • PDUs • Security • Temperature • Humidity • Pressure • Leak Detection • Smoke • Door Contact

19. Server Room Health Checks Data Center Health Studies • A CFD can show you steps to take to make your data center more energy efficient • Use assessments to create ROI opportunities through potential energy rebates • JEM will help you facilitate the rebate process with local U.S. energy companies • Create a maintainable long term roadmap for growth infrastructure capacity planning • Applying a vendor neutral, open mindset to infrastructure assessments enables you to identify and quantify issues affecting your data center • Computer Room Layout and Design • Infrastructure Assessment (Power & Cooling) • Power and Battery Back-up Infrastructure “Stranded” Capacity • Conditioned Air Delivery and Capacity • Monitoring & Management CFDs are used as a “road map for remediation” and are the building blocks for achieving sustainable improvements and efficiency gains.

20. Meeting Your Energy Initiatives • Let JEM help you meet your current energy goals. • Many electric and gas utilities have programs for their commercial and industrial customers that provide incentive rebates for the implementation of qualifying energy saving projects. • While these programs are extremely helpful in encouraging customers to upgrade their systems to more efficient solutions, each utility has different rules and qualification methods that need to be followed to guarantee that the projects implemented will receive rebates. • JEM can help you process utility company paperwork to ensure rebate dollars are successfully approved and released once your project is complete.

21. Meeting Your Energy Initiatives Custom Project Examples • Improvements on Airflow Management • Implementing Hot Aisle/Cold Aisle Containment Systems • Brush Grommets, Blanking Panels, Bi-Directional Airflow Tiles • Custom Length Power and Patch Cords • Energy Efficiency Software to Manage and Monitor Your Entire IT Infrastructure • Updating Equipment to High Efficiency Products • Air Conditioning, UPS Systems Retrofit Prescriptive Incentive* Examples • Intelligent Surge Protector: $8 - $10 each • Network Power Management Software: $12 per PC • LED Interior Fixture Replacing Incandescent Fixture: $22 per fixture • LED Lamps Replacing Incandescent Lamps: $10 per lamp * Rebate amount determined by your local utility company

22. Meeting Your Energy Initiatives When and why should you apply these best practices to your server room and schools? • School buildings are widely spread throughout the district and IT personnel is limited (i.e. not on-site) • Equipment is often located in IDF/MDF rooms with no environmental controls • You experience extended downtime because you aren’t notified of problems until a school calls to say they don’t have services • Your supporting equipment (cooling, UPS, PDU) hasn’t been refreshed in ___ years • You are planning on adding higher density equipment • You need to add more equipment to your existing racks and aren’t sure if your existing power and cooling will support the addition ISD serving: Senior High… Junior High… Middle… Elementary… Vocational… STEM… Special Needs…

23. Meeting Your Energy Initiatives Case Study Our customer has 1,000 square foot server room and was having heat issues. Their cooling manufacturer suggesting to add an in-row cooling unit. They called JEM and we suggested a health check study. The study showed they were over-cooled so we suggested a list of best practices. They needed to budget $80K for in-row cooling. The price of the study and implementation of products was 75% less than in-row cooling. Not only did they save money on the overall project, but they were able to increase the set point on their room cooling unit, which also decreased their long term energy bill. Raising Supply Air Temperatures For every 1 degree you can safely raise supply air temperature, a 4% energy savings can/will be realized.

24. Support and Contact Information • Lisa Frank, Technology Consultant • Office: (586) 783-3400 ext. 106 • Mobile : (248) 982-8320 • l.frank@jemtechgroup.com • Sales Support • Denise Bonino • Office: (586) 783-3400 ext. 111 • d.bonino@jemtechgroup.com • support@jemtechgroup.com (visible to entire support staff)