2008 Best Practices Technology Infrastructure

1. 2008 Best PracticesTechnology Infrastructure Job Applicant Tracking -- A seamlessly streamlined recruiting system Carol GaoeCommerce Systems Analystcgao@techcu.com

2. Tech CU Winning Team • Carol Gao – eCommerce Systems Analyst • Victor Smilgys – AVP eCommerce • Mike Luckin – SVP Delivery Systems • Fran Harris – Human Resources Manager • Angela Toomey – Employee Relations Manager • LeeAnne Giblin – SVP Human Resources

3. Tech CU Background • Headquartered in San Jose, California • Serving San Francisco bay area since 1960 • $1.3 billion assets and 10 financial centers • 76,000 members, mostly in high-tech industry • 280 employees • Member driven and employee focused • Fast growth with one or two new branches opened a year recently

4. Implementation Technologies • ASP.NET framework • IIS (Internet Information Services) • Form authentication • Visual Studio .NET • SQL server database • MCMS (Microsoft Content Management System)

5. Key Features • Job posting • Job listing and application form for applicants • Applicant search • Applicant details • Recruiting report • Branch staffing report • Site maintenance and configuration

6. Job Posting

7. Career Site Job Listings

8. Applicant Search

9. Applicant Detail and Maintenance

10. Recruiting Report

11. Branch Staffing Report

12. Site Maintenance

13. People Are Using it … • 12,000 job applications and resumes received since launch in 2006 • 170 job openings have been posted and filled

14. Recruiters’ Feedback • “Wow, I can hardly wait to use it.” • “Thank you so much for this marvelous tool!  I can’t tell you how much efficiency this will bring to our department.” • “Thank you for helping with our tracking system!  Our temp, XXX, picked it up in no time!  A great sign of a user friendly tool!”

15. Future Enhancements • Extend 100% paperless system to the whole HR recruiting process • Adopt employment history, reference, etc., into the system • Provide electronic signature for employment application form