The Identity Theft Assistance Center: Our Purpose, Your Protection

1. The Identity Theft Assistance Center:Our Purpose, Your Protection

2. Background • Created by The Financial Services Roundtable in response to growing concern in Congress about the ID theft “epidemic” • A nonprofit owned by its members and offered as a free service to their customers • Operated by Intersections Inc. (NASDAQ: INTX), a leading global provider of consumer and corporate identity risk management services. 

3. AEGON USA, Inc. Assurant, Inc. BancorpSouth, Inc. BancWest Corporation Bank of America Corporation Bank of Hawaii Corporation Bank of New York Mellon Corporation BB&T Corporation BBVA Compass Capital One Financial Group, Inc. Citigroup Inc. Citizens Financial Group, Inc. City National Corporation Comerica Incorporated Edward Jones Fidelity Investments First Horizon Ford Motor Credit Company General Electric Company Genworth Financial Harris Bankcorp, Inc. HSBC North America Holdings, Inc. KeyCorp MasterCard Incorporated Nationwide Northern Trust Corporation Popular Inc. The PNC Financial Services Group, Inc. RBC Centura Bank, Inc. Regions Financial Corporation State Farm Insurance Companies SunTrust Banks, Inc. Synovus USAA UnionBanCal Corporation U.S. Bancorp Wells Fargo & Company Whitney Holding Corporation Members

4. Mission • Promote the strategic interests of the financial services industry • Provide victim assistance, identity management and data breach services for member companies • Help member companies detect & prevent identity fraud • Partner with law enforcement to catch and convict identity fraud criminals

5. Victim Assistance • Member company “warm transfers” consumer to ITAC or submits information via a secure web site • ITAC agent -- • Walks victim through a three bureau credit report during a telephone interview • Notifies all companies where suspicious activity occurred • Places fraud alerts with the credit bureaus • Mails documentation of the interview to the consumer • Spanish-speaking operators; other languages on request

6. Membership Benefits • Law Enforcement Partnerships • ITAC shares victim data with FTC’s Consumer Sentinel database and US Postal Inspection Service’s Financial Crimes Database • Regulatory Risk Management • Victim assistance and fraud reports for red flags compliance • Government Affairs • Established credibility on Capitol Hill, with Regulators • Industry Center of Expertise • Co-sponsor of Javelin Strategy & Research annual identity fraud survey • ITAC blog at www.itacidentityblog.com

7. Member Benefits • Outstanding Customer Satisfaction • 98% of ITAC customers say they are satisfied • Consumer Education • Help for consumers on preventing, detecting and recovering from identity theft at www.identitytheftassistance.org • PR & Communications • Positive, fact-based messaging • Resource and spokesperson for news media, Congress, law enforcement and professional ssociations

8. ITAC Services • Victim Assistance • One-on-one help from specially trained agents • A cost effective extension of your own customer care • ITAC Sentinel® • Cutting edge identity management service • Use for • Breach response • Customer loyalty • Marketed program for revenue generation • Employee benefit

9. Contacts • Membership • Anne Wallace, President • Operations • Katherine Hunt, Intersections • Marketing & PR • Kate Ennis, Ennis Communications