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Chapter 4

Chapter 4. Job Analysis. Types of Jobs. Traditional Evolving Flexible Idiosyncratic Team-based Telework. Terminology Commonly used in Describing Jobs (Ex. 4.1, pg. 145). Job description * Job specification Job family Job category Job Position Task dimension Task Element.

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Chapter 4

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  1. Chapter 4 Job Analysis

  2. Types of Jobs • Traditional • Evolving • Flexible • Idiosyncratic • Team-based • Telework

  3. Terminology Commonly used in Describing Jobs (Ex. 4.1, pg. 145) • Job description * • Job specification • Job family • Job category • Job • Position • Task dimension • Task • Element

  4. Job Analysis • Process of studying jobs in order to gather, analyze, synthesize, and report information about job requirements and rewards. TYPESpg. 148 • Job Requirements • Competency-Based • Job Rewards

  5. Job Requirements Job Analysis JOB REQUIREMENTS MATRIX: • Task Statements • Task Dimensions • Task Importance • KSAOs (See exhibits 4.7-4.10, pg.158-161) • KSAOs importance • Job context (See ex. 4.12,pg. 163)

  6. Job Analysis Methods (pg. 164) • Prior Information • Observation • Interviews • Task Questionnaire • Combined Methods

  7. Job Analysis Sources (pg. 168) • Job Analyst • Job Incumbents • Supervisors • Subject Matter Experts • Combined Sources

  8. Job Analysis Process (pg. 170) • Purposes • Scope • Internal staff or consultant (pg. 172, ex. 4.15) • Organization & coordination • Communication • Work flow & time frame • Analysis, synthesis, & documentation • Maintenance of the system • Example of job analysis process

  9. Competency-Based Job Analysis • Competency is an underlying characteristic of an individual that contributes to job or role performance & to organizational success. • Can be job-spanning & can contribute not only to job performance, but organizational success.

  10. Job Reward Job Analysis • This approach focuses on extrinsic and intrinsic rewards. • Job Rewards Matrix (see ex. 4.19, pg.181) • Extrinisic (6 major dimensions, p. 182) • JDS (5 core characteristics & 2 others)

  11. The Job Characteristics Model Core job characteristics Critical psychological states Outcomes *Experienced meaningfulness of the work*Experienced responsibility for outcomes of the work*Knowledge of the actual results of the work activities *High internal work motivation*High growth satisfaction*High general job satisfaction*High work effectiveness *Skill variety*Task identity*Task significance*Autonomy*Feedback Moderators 1. Knowledge and skill 2. Growth need strength 3. Context satisfactions

  12. Legal Issues • Job Relatedness & Court Cases • Job Analysis & Selection (UGESP) • Essential Job Functions (ADA) See recommendations (pg. 191)

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