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Migrating to Connect Jamie Sonsini Office of Information Systems & Technology February 2013

Migrating to Connect Jamie Sonsini Office of Information Systems & Technology February 2013. Department Roles/Responsibilities. All-In Departments Department Connect Administrator – DCA Connect Administrative Portal – CAP Calendar-Only Departments Account Actions - <www.connect.ucsb.edu>

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Migrating to Connect Jamie Sonsini Office of Information Systems & Technology February 2013

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  1. Migrating to ConnectJamie SonsiniOffice of Information Systems & TechnologyFebruary 2013

  2. Department Roles/Responsibilities • All-InDepartments • Department Connect Administrator – DCA • Connect Administrative Portal – CAP • Calendar-Only Departments • Account Actions - <www.connect.ucsb.edu> • Technical Support Staff • End-User Support & Training

  3. CAP Example

  4. Email Migration

  5. All-In DepartmentsI-Mail Customers

  6. All-In DepartmentsIC-Departmental EMail Customers

  7. Email to All-In User Jane@Dept.ucsb.edu Connect Inbox Jane.Doe@ucsb.edu

  8. Department Email • Retain Departmental Email Domain • Additional Domains • Connect Service Options • Regular Accounts • UCSB Person with UCSBNetID • UCSB Person without UCSBNetID • Functional Accounts • Delivery Aliases (Route to Single Address) • Mailing Lists (Delivery to Multiple Addresses)

  9. @UCSB.EDU • Individual Accounts • First.Last@ucsb.edu • Suggestions to Department • Self Assign Tool – Eventually • Functional Accounts • Name: DeptID-UniqueID@ucsb.edu • ISC-FrontDesk@ucsb.edu FrontDesk@oist.ucsb.edu • ISC-Adm1@ucsb.edu isc.admin@oist.ucsb.edu DeptID = UCSB Subdomain

  10. Folder Migration • Special Folders • Inbox • Drafts • Sent Items • Deleted Items (30 Day Retention) • Junk E-Mail (60 Day Retention) • Calendar & Contacts – Renamed • Translate Department Folder Naming Standards • NO Local Workstation Files!

  11. Migration Limitations • Account Limit: 25 GB • Individual Email: 25 MB (with Attachments) • Folder Limits • Number of Messages < 100,000 • Nested Folders < 256 Levels of Nesting

  12. Address Books • Individual Address Books • Migration Instructions (Connect Web Site) • Mulberry • Thunderbird • Outlook • Google Contacts • Global Address List (GAL) • Connect Users - @ucsb.edu • Others – UCSB-Mail Address (UCSB Directory) • Students - Will NOT be in the GAL

  13. Client Configuration • Desktop Clients • IMAP Clients • Thunderbird with Lightning & EWS • Outlook (Windows & Macintosh) • Apple Mail & iCal • Handheld Devices • Android • iPhone • Windows Phone • Blackberry Mail

  14. Migration Sequence of Events • Department Address Reconciliation • Department Clean Up & Folder Preparation • Coordinate Migration Date with Department • Department Prepares for Migration • Communication Regarding Schedule & Events • Client Installation/Configuration • On Migration Date • Disable Access • Folders Migrated Overnight/Weekend • Access Enabled on Connect • Day After Migration • Communicate with Department - Issues/Problems? • Post Migration • Account Requests • Service Notices (Email, Twitter)

  15. Calendar Migration

  16. Calendar User Migration • All–In Users • Automatically Migrate • Calendar-Only Users • Opt in Process • Assigned @ucsb.edu Email Address • Local Exchange Users • Automatically Migrate

  17. Calendar-OnlyIndividuals From…

  18. Calendar Resource Migration • List of Oracle Resources to Department • Room Resources vs Equipment Resources • Resource Naming Conventions • DeptID-Type-Identifier • ISC-ROOM-SAASB4101WW@ucsb.edu • ISC-COMPUTER-DELL1300@ucsb.edu • ISC-VACATION-OSG@ucsb.edu DeptID = UCSB Subdomain

  19. What is Migrated*? • Calendar Data & Tasks • Title, Times, Invitees, Attachments, Details, Reminders, Importance, Access, Location, Ownership & Attendance • Holidays - Not • Permissions – Not • Designates – Not • Personal Notes - Not • Oracle Calendar Contacts – Not *Migration – Will NOT Overwrite Calendar Data

  20. Recurring Meetings

  21. Terminology - Meetings

  22. Terminology - Day Events & Daily Notes

  23. Migration Sequence of Events • Department “Clean up” Prior to Migration • Proposed Schedule to All Departments • Migration (Across a Weekend) • Friday - Disable Oracle Calendar Access (5 PM) • Calendars Migrated • Connect – Inserted by CalMover • Student Tenant – Inserted by CalMover • Local Exchange – PST Files to System Administrator • Connect Available During Migration (Be Careful) • Monday - Issues/Problems? • Missed accounts? - We have 1 week to fix!!

  24. Questions • Timeline?

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