260 likes | 684 Views
Understanding Generational Differences. APWA Public Works Institute April 9, 2014. Today’s Goals. Understand our generational differences Learn the importance of developing teams across generations Determine how to capitalize on strengths
E N D
Understanding Generational Differences APWA Public Works Institute April 9, 2014
Today’s Goals • Understand our generational differences • Learn the importance of developing teams across generations • Determine how to capitalize on strengths • Consider communication and motivation of a variety of generations
Why consider generational differences? • Trying to fit an increasingly nontraditional workforce into a traditional workplace • Different values, experiences and styles create misunderstanding and frustration • Hinders development and execution of plans and ideas
Why consider generational differences? • It’s about creating effective teams. • Active listening • Differing perspectives • A range of expertise • Humor • Recognition and appreciation
Playing to the strengths • Communication • Management Style • Motivation
Communication • Let’s consider something outside the box. • Your experience is respected. • Your commitment made all the difference. • Your contributions are really valuable.
Communication • You will be collaborating with other bright, creative people. • You are important to our success. • Tell us what has worked well in the past. • Your technical expertise is a big asset.
Management Style • My experience should bring value to the organization. • I expect the appropriate level of authority and respect for what I do. • All I want is to know how I’m doing and to be recognized for what I do. • I want to be part of a team.
Credits “When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work.” By Lynne Lancaster and David Stillman Survey Analysis: Employee Motivation by Generation Factors By Seleste Lunsford, Achieve Global