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we must protect customer information. to protect customer information. Your information…. …in the wrong hands. Bank accounts and credit cards can be started in your name Your money can be used to buy goods and services Money can be used to fund illegal activities that damage others
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we must protect customer information to protect customer information
…in the wrong hands • Bank accounts and credit cardscan be started in your name • Your moneycan be used to buy goods and services • Money can be used to fundillegal activitiesthat damage others • Your email addresscan be used for spam • Your telephone numbercan be used for telemarketing
Protect our customers’ information as you would want your own to be protected
Protect our customers’ information as you would want your own to be protected IT’S OUR JOB!
Five key steps for protecting customer information 1. Customer information is confidential
Five key steps for protecting customer information 1. Customer information is confidential 2.Never leave customer information unattended
Five key steps for protecting customer information 1. Customer information is confidential 2.Never leave customer information unattended 3. Only use approved recording systems
Five key steps for protecting customer information 1. Customer information is confidential 2.Never leave customer information unattended 3. Only use approved recording systems 4. Use the correct procedure for transmittingcustomer information
Five key steps for protecting customer information 1. Customer information is confidential 2.Never leave customer information unattended 3. Only use approved recording systems 4. Use the correct procedure for transmittingcustomer information 5. Dispose of customer information securely
To take away… We have a legal responsibility to protect it Use the five key steps for protecting customer information every time you handle it Customer information is extremely valuable Apply the five Think secure rulesto everything you do If you have any concerns, report them to your line manageror the IT helpdesk