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Unified Workplace Collaboration: Driving Innovation at Global Tech Company

Explore how Lotus Connections drives innovative product development at a global diversified technology company with 65,000 employees worldwide. The company operates in diverse markets including consumer, office, display, graphics, healthcare, industrial, transportation, safety, security, and protection services. Challenges such as locating information and internal expertise were impeding collaboration and innovation. The solution involved implementing a Unified Employee Workplace to facilitate team collaboration and social computing. The goal was to offer integrated tools for individuals to connect with the right people and information easily. As a result, work improved with enhanced access to the best resources, thriving communities attracted new members and ideas, and new professionals learned from experienced colleagues before their retirement.

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Unified Workplace Collaboration: Driving Innovation at Global Tech Company

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  1. Lotus Connections Drives Innovative Product Development at Global Diversified Technology Company

  2. Customer Information • Global Diversified Technology Company • 65,000 employees • Worldwide presence in these markets: • Consumer and office • Display and graphics • Electro and communications • Healthcare • Industrial and transportation • Safety, security and protection services

  3. Customer Challenges • Inability for individuals to find each other and the information they need to collaborate, innovate, and meet business objectives • Existing communities of practice are not visible to the larger organization; they become stagnant and unable to attract potential new members, thus impeding innovation • It is difficult for new, inexperienced professionals to find the organization’s “wisdom holders” in order to learn from them before they retire

  4. Solution: Unified Employee Workplace Goal: Provide highly integrated team collaboration and social computing tools and templates that make it easy for individuals to find the right people and information Unified Workplace Collaboration Community Tools: Self Service Portal

  5. Business Value • Work is accomplished with the best people and information • Communities thrive and grow with new members and new ideas that lead to innovation • New, inexperienced professionals find the organization’s “wisdom holders” and learn from them before they retire

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