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Lotus Connections Drives Innovative Product Development at Global Diversified Technology Company. Customer Information. Global Diversified Technology Company 65,000 employees Worldwide presence in these markets: Consumer and office Display and graphics

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  1. Lotus Connections Drives Innovative Product Development at Global Diversified Technology Company

  2. Customer Information • Global Diversified Technology Company • 65,000 employees • Worldwide presence in these markets: • Consumer and office • Display and graphics • Electro and communications • Healthcare • Industrial and transportation • Safety, security and protection services

  3. Customer Challenges • Inability for individuals to find each other and the information they need to collaborate, innovate, and meet business objectives • Existing communities of practice are not visible to the larger organization; they become stagnant and unable to attract potential new members, thus impeding innovation • It is difficult for new, inexperienced professionals to find the organization’s “wisdom holders” in order to learn from them before they retire

  4. Solution: Unified Employee Workplace Goal: Provide highly integrated team collaboration and social computing tools and templates that make it easy for individuals to find the right people and information Unified Workplace Collaboration Community Tools: Self Service Portal

  5. Business Value • Work is accomplished with the best people and information • Communities thrive and grow with new members and new ideas that lead to innovation • New, inexperienced professionals find the organization’s “wisdom holders” and learn from them before they retire

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