Create an impact by understanding the mechanisms of power and influence

1. Create an impact by understanding the mechanisms of power and influence Jo Miller, CEO, Women’s Leadership Coaching Inc

2. Jo Miller, CEO • Women’s Leadership Coaching Inc • 10+ years providing leadership coaching and seminars • Coached hundreds of women worldwide • Leadership seminars for corporate women’s networks, universities, national conferences, and the RA • Silicon Valley’s “Women of Influence”, 2008.

3. THE EMERGING LEADER’S QUANDARY: You can’t get a more senior-level job without leadership experience… But you can’t get the experience without the job.

4. “In my organization, influencing skills are the single most important success factor after knowing your job.”  - JoAnna Sohovich, GM, Field Devices, Honeywell

5. Are influence and power good, or bad?

6. Are influence and power good, or bad?

7. Are influence and power good, or bad?

9. Try to Influence a Situation Become a Person of Influence

10. The fundamental truth about influencing…

11. DOG PSYCHOLOGY CENTER

12. The fundamental truth about influencing: Our behavior teaches people how to treat us.

13. “You can influence others in every conversation you have. In a subtle way, we convey our confidence and professionalism in every interaction that we have with co-workers, customers, superiors and subordinates.”- Laurie Oare, Division President, U.S. Foodservice

14. 6 Sources of Influence 6. Positional

15. Positional Influence: The influence inherent in your job title and role.

16. Ways to build positional influence • You have an important job – people need to know! • Seize all opportunities to educate others about your role, and how you can help • Create your 30-second commercial.

17. 30-second commercial • Name • Job title • I am responsible for… a, b, c • Come directly to me when you need… x, y, z

18. “There is a myth that the higher you go in the organization and the more positional authority you gain, that you just have to say “do it” and people get it done. I hate to bust your bubble.” -Dr Cecilia Kimberlin, VP QA, Regulatory Affairs and Compliance, Abbott

19. 6 Sources of Influence 6. Positional 5. Expertise

20. Expertise Influence The influence that comes from your background, qualifications, experience and expertise.

21. Ways to build expertise influence • Don’t wait for an invitation to speak up on your topics of expertise • Make your accomplishments known • Present in meetings • Write articles or papers or a blog • Speak on panels, and at conferences • Use ‘soundbytes’

22. “After I graduated from MIT…”

23. “There is nothing untoward about being honest about what you do well. Your organization cannot fully appreciate how to leverage you as a resource if they do not have visibility into what your unique talents are. So, don't deny that of them. Get out there. Make sure that people see you. Make certain that they know what you do well. And while you're doing that, make sure that you're lifting some other people up as you climb.” - Claire Babineaux-Fontenot, J.D., L.L.M., Senior Vice President & Chief Tax Officer, Wal-Mart

24. 6 Sources of Influence 6. Positional • Expertise 4. Resources

25. Resources Influence: Having access to the resources you need, to do your job well.

26. Ways to increase resources influence: • Become a strong negotiator • Learn ‘matrixed management’ • Cross train others in areas of your role • Prioritize your workload, communicate bandwidth constraints • Gain visibility for the importance of your work and the effort it takes • Suggest special projects as developmental opportunities for others.

27. 6 Sources of Influence 6. Positional • Expertise 4. Resources

28. 6 Sources of Influence 6. Positional 3. Informational • Expertise 4. Resources

29. Informational Influence: Being an informational powerhouse who keeps a ‘finger on the pulse’ of organizational, personnel and community issues.

30. Being an informational influencer: • Strive to keep a ‘finger on the pulse’ • Stay current on personnel and organizational issues • Know who other “informational powerhouses” are • Filter out useful information from gossip or noise • Seek out information about changes before they occur, e.g. new projects, opportunities, re-orgs, personnel changes, resource allocations, budgets, long-range plans.

31. 6 Sources of Influence 6. Positional 3. Informational 5. Expertise 4. Resources

32. 6 Sources of Influence 6. Positional 3. Informational 5. Expertise 2. Direct 4. Resources

33. Direct Influence: Being firm, professional and direct when someone’s behavior is detrimental to the team or the organization. (The 1% rule)

34. Effective use of direct influence: • Be firm, fair and professional • Be direct and concise while delivering tough news • Explain what was unacceptable and why • Focus on a positive vision for the future.

35. 6 Sources of Influence 6. Positional 3. Informational 5. Expertise 2. Direct 4. Resources

36. 6 Sources of Influence 6. Positional 3. Informational 5. Expertise 2. Direct 4. Resources 1. Relationships

37. Relationships Influence Knowing who the key people are in your organization, profession, and community, and building an influential network.

38. The most important asset you will build in your career: Your Network AKA Your “sphere of influence”

39. 6 Sources of Influence 6. Positional 3. Informational 5. Expertise 2. Direct 4. Resources 1. Relationships

40. DISCUSSION • Which sources of influence are most important, in your organization?

41. SELF-EVALUATION • Which sources of influence are you strong in? • Which do you intend to strengthen?

42. This presentation will be available Monday at: www.womensleadershipcoaching.com/ ra.htm

43. Q & A

44. www.WomensLeadershipCoaching.com We help women create a roadmap into positions of leadership and influence.