Purtilo & Doherty (2011) Chapter 2 The Ethical Goal of a Caring Professional: The Caring Response

1. Purtilo & Doherty (2011) Chapter 2 The Ethical Goal of a Caring Professional: The Caring Response Slides by W. Rose, C. Polek, P. Butler, H. Brock. College of Health Sciences and College of Arts and Sciences University of Delaware

2. Chapter 2 Introduction The Patient as Focus of a Caring Response Three Characteristics of a Caring Response Burdens and Benefits of a Caring Response College of Health Sciences

3. Introduction • “Goal of professional ethics is to arrive at a caring response” Do you agree? Alternate goals? • “Care is essential to the mastery of your professional identity.” • Care separates the mere science of medicine from its essential quality • Case: Pat Jackson and Mr. Sanchez College of Health Sciences

4. Patient as focus of a Caring Response • Care providers face conflicting claims • ‘A claim is a request that arises from the expectations people have due to one’s professional role’ • There are other claims • Ask if each claim is from the patient, the employer, or yourself • Patient- (or client-) centered care • Focus on the well-being of the whole person • Patient –centered care is highly individualized • Effective communication is essential for patient centered care and to achieve a caring response College of Health Sciences

5. Three Characteristics of a Caring Response • Navigation Between Friendly and Professional Conduct • Sensitivity, politeness, attentiveness… are aspects of caring response • Professional caring response is different than friendship • Focus your interactions on health related matters that you are competent to address through your extensive professional training • Only request information you need in order to provide the best care possible • Cases: When Healers Get Too Friendly College of Health Sciences

6. Three Characteristics of a Caring Response, cont. • Care expressed through technical competence • Care as professional responsibility • Due care is what is reasonably expected of you in your professional role • Professional responsibility = accountability + responsive ness • Accountability: responsibility for one’s actions • Responsiveness • Engagement with the patient to gain deep awarenessand understanding • Adapting one’s conduct to honor that understanding College of Health Sciences

7. Burdens and Benefits of a Caring Response • The Burden of Care • Benefits for the caregiver College of Health Sciences