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Antony Chigaazira, CRASA Executive Secretary Regulatory Associations Meeting

SADC RESULTS OF STUDIES CONDUCTED REGARDING THE REGIONAL ROAMING REGULATION. Antony Chigaazira, CRASA Executive Secretary Regulatory Associations Meeting Warsaw, Poland 2 July 2013. INTRODUCTION -WHERE WE ARE ON MAP. BACKGROUND- KEY STATISTICAL DATA 2012.

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Antony Chigaazira, CRASA Executive Secretary Regulatory Associations Meeting

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  1. SADC RESULTS OF STUDIES CONDUCTED REGARDING THE REGIONAL ROAMING REGULATION Antony Chigaazira, CRASA Executive Secretary Regulatory Associations Meeting Warsaw, Poland 2 July 2013

  2. INTRODUCTION -WHERE WE ARE ON MAP

  3. BACKGROUND- KEY STATISTICAL DATA 2012

  4. BACKGROUND –SADC ROAMING STUDIES • Regulatory Impact Assessment I – (partial RIA) Embarked on due to resource constraints. To get an overview of wholesale and retail roaming tariffs by operators in SADC and some benchmark studies. • Regulatory Impact Assessment II - Implications of International Roaming tariffs on regional tariffs; Inter-Operator Tariffs(IOT) and Market and Regulatory factors influencing international roaming wholesale and retail charges. • Regulatory Impact Assessment III – an impact analysis; economic analysis, consumer surveys and collect and analyse market data and recommend.

  5. Critical Steps and Observations • Questionnaires were sent via CRASA to NRAs who sent them to their respective Operators to provide roaming traffic volumes for voice/ SMS/ Data over a 6 month period. • The initial response rate was 23.5%. • Operators followed up diligently by Regulators to no avail. • Responses deadline extended by a further three months but response rate only increased to 41%. • Large sections of Questionnaires were NOT completed. • Much of information supplied insufficient and made integrity of data gathered through questionnaires a key concern. • 4 out of 14 responded in a format useless for the survey.

  6. FINDING 1 – ROAMING LEVELS IN SADC CONSTITUTE A SMALL FRACTION OF BUSINESS (TRAFFIC & REVENUE)

  7. KEY FINDING 2 - A VERY SMALL PERCENTAGE OF SUBSCRIBERS ROAM

  8. KEY FINDING 3 – AVERAGE SADC ROAMING PRICES SIGNIFICANTLY HIGHER THAN EUROPE

  9. KEY FINDING 3 - Continued ASSUMPTIONS MADE [1] http://fx-rate.net/EUR/USD/ accessed on 25 May 2012 [2]Assume 50/50 originating and receiving voice call split. [3] Rate calculated using average between price caps for calls made and calls received [4]Price cap only applicable from July 2012

  10. OTHER FINDINGS • Wholesale cost of roaming in SADC is indeterminate due to erratic Inter-Operator Tariffs(IOTs). Different networks different charges plus roaming overhead cost varies. • Only operators in Mauritius and Seychelles have substantial roaming revenue streams. • In SADC Post-paid Roaming is more prevalent than Prepaid. 73% interviewed offer prepaid.

  11. FURTHER FINDINGS • Very few roaming agreements in SADC and no specialist roaming hubs exist. • Most subscribers travelling in Region rely on plastic roaming. Evidence - high Churn Rate. • RICA (Regulation of Interception of Communication Act) to affect plastic roaming. • Small operators crippled in roaming market by their lack of scale.

  12. FURTHER FINDINGS • Some large operators claim to have taken roaming to another level- eg “One Network; One World and Vodafone Passport” initiatives. • Low consumer awareness, no transparency for end user. Transparency Commercial decision rather than regulatory one. • Inter-Operator Tariffs, Roaming Overhead Costs and Retail Margins well above Costs.

  13. WHERE WE ARE NOW AND WHERE TO- HOME AND AWAY ROAMING PROJECT • Transparency Guidelines have been issued√ • Transparency, Consumer Awareness, Empowerment = PHASE I • Tariff Information • SMS Notification on entry to visited country • Website Information • Cost Based tariffs=PHASE II (Seeking Funding)× • Roam Like a Local=PHASE III (Seek Funding) ×

  14. I THANK YOU THE END

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