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What is NAMS?

What is NAMS?. The N ASA A ccount M anagement S ystem is NASA’s Agency-wide process for requesting and maintaining accounts for all NASA applications and IT systems.

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What is NAMS?

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  1. What is NAMS? • The NASA Account Management System is NASA’s Agency-wide process for requesting and maintaining accounts for all NASA applications and IT systems. • Provides a secure, consistent, expedient, and accurate account management environment across the Agency in support of One NASA and HSPD-12 • NAMS will be the only way to obtain access to NASA IT systems and applications • Integration of systems and applications into NAMS is a phased implementation, so both NAMS and CICO will be used in parallel for a time • You will continue to use CICO to request physical assets (computers, desk phones, cell phones, etc.) • Designed as a Web interface system for end users to not only create, but also modify and close existing application accounts • NAMS is a subsystem within the Agency NASA Integrated Services Environment Project. It is part of the Identity Management System (IdMAX)

  2. NAMS Roles Defined • User • A User is a NASA-badged employee who requires access to a NASA application and follows the NAMS process to obtain account access and privileges. • Requester • A Requester is the person submitting the request. This can be either the User or any other NASA-badged employee requesting on behalf of a User. • Sponsor • A Sponsor reviews and validates the business justification for a User to have access to the requested application, the duration of the account, and the urgency of the request. • In general, the Sponsor is the User’s direct supervisor/manager. • Approver • An Approver is a NASA civil servant or NASA-badged contractor with the authority, judgment, and experience to determine whether a request for access to his/her NASA application is warranted based on the NAMS request.

  3. NAMS Roles Defined (Cont.) • Provisioner • The Provisioner is the Account Administrator for the requested NASA application. • aAAO • The Associate AAO (aAAO) is a NASA civil servant or a NASA-badged contractor who provides assistance and guidance to a User on how to use NAMS. The aAAO is also responsible for Priority and Emergency requests. • AAO • The Account Authorization Official (AAO) is the NASA Center official who coordinates and oversees the implementation and maintenance of NAMS at the Center.

  4. How does Your Sponsor Decide to Approve a Request? • Before approving a NAMS User request, a Sponsor asks these 4 questions: • Do I have a working relationship with the Requester? (Am I familiar with his/her job duties?) • Does this account request have a valid business justification? • Is the expiration date valid? • Are the correct permissions (roles) specified? • The answer to all of these questions should be YES. • If not, the Sponsor will reject the request.

  5. Special Circumstances • What happens when a Sponsor is out of the office? • Planned Absence • If your Sponsor will be on leave or travel and you want to submit a NAMS request during their absence, choose a different Sponsor. • Unexpected Absence • Users should call the Help Desk if they submit a NAMS request when you a Sponsor is out of the office unexpectedly. Only NAMS administrators can intercept and cancel a request awaiting approval so the User can submit a new request with a different Sponsor listed. • Who are the Sponsors for On-site Contractors and Off-site Employees? • On-site Contractors: Sponsor is the supervisor of record with a NASA-issued badge. This person can be either a civil servant or a contractor. • Off-site Employees (non-badged): Sponsor must be a civil servant with a NASA-issued badge.

  6. NAMS Request Flow Note:This is based on a generic workflow. Agency-wide and Center request flow may differ.

  7. Additional Help • NAMS@HQ Web Page http://www.hq.nasa.gov/itcd/nams.html • Breaking NAMS News • NAMS Online Training Module • FAQ Document • Instructions for Obtaining a NAMS Account • Downloadable Copy of This Classroom Presentation • IT Help Desk • Dial 202-358-HELP(4357), Choose option 1 • Additional NAMS Training Resources • Schedule of Training Activities at HQ http://www.hq.nasa.gov/itcd/ctc/ctc_nams.html • Online Training Module in SATERN https://satern.nasa.gov

  8. Questions?

  9. Demo: Initiate Your NAMS Account

  10. Open a browser and enter the NAMS URL: https://nams.nasa.gov Click “instructions for obtaining an account.” Initiate Your NAMS Account • Read the “PIV and NAMS User Instructions” section and click on the “Request” link on line 1.

  11. Enter your full Legal First Name (no nicknames), your Last Name, and your date of birth in the mm/dd/yyyy format. Click “Search”. Initiate Your NAMS Account (Continued) • Verify your credentials are correct and click “Send Credentials”. If your credentials are not correct, re-enter your information and search again. If you cannot find your credentials, click “Cancel” and contact the NAMS helpdesk at 202-358-4357, choose option 1.

  12. Initiate Your NAMS Account (Continued) • Once the credentials are sent, NAMS will confirm the submission. You will receive separate emails, one with your NAMS User ID, and another with your NAMS temporary password. • Make note of your NAMS User ID and NAMS temporary password, and proceed to the NAMS login screen. (https://nams.nasa.gov) • On the NAMS login screen, enter the provided User ID in the “User ID” field and the temporary password in the “Password” field. • Click “Login”.

  13. Upon the first NAMS login,the system will require answers to authentication questions to be set. Click “Set Answers to Authentication Questions” to continue. Initiate Your NAMS Account (Continued) • Provide answers to all authentication questions. Answers are not case sensitive. • Click “Save”.

  14. A confirmation screen will be displayed to indicate that the answers were saved. Click “OK”. Initiate Your NAMS Account (Continued) • The NAMS home menu is now displayed. • Because the login password sent to you via email is only temporary, you must change your password. Click “Update Your Password(s)”.

  15. Type your new password in the “Password” field. Retype your new password in the “Confirm Password” field. The new password must follow these rules: Minimum 8 characters, 1 numeric character, 1 uppercase character, and 1 special character (~!@#$%^&*()_+=-`[]|\:”;<>,.?/). Click “Save”. Initiate Your NAMS Account (Continued) • The Change Password Results page is now displayed verifying the password has been changed. • Click “Ok”. You will be returned to the NAMS Home menu. The NAMS initiation process is now complete.

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