IPWEA VICTORIA ASSET MANAGEMENT IN PARKS SEMINAR TOOLS TO ASSIST ASSET MANAGERS

1. IPWEA VICTORIA ASSET MANAGEMENT IN PARKS SEMINAR TOOLS TO ASSIST ASSET MANAGERS Peter Way PSM Chair – NAMS.AU – IPWEA

2. Presentation Agenda Condition Assessment Practice Notes for Parks and Open Space and Facilities Management AUS-SPEC Documentation for Parks and Open Space Maintenance The ISO Asset Management Standards Status and Implications for Parks AM NAMS.PLUS2 Your Questions

4. Our greatest strength is our networks and Tools & Resources

5. IPWEA Practice Notes • Guidelines to foster a National approach • Peer review process • Acknowledge enormous industry support • Practice Notes on Condition Assessment: • Parks PN 10 under development • Buildings PN3 – Facilities Managers • Levels of Service – out soon

6. Parks Practice Note 10.1 • Parks Asset Management: • Inventories, Condition and Performance Grading • Scope covers publicly accessible parks open space, and natural areas • Due for publication early 2014 www.ipwea.org/PracticeNotes

7. Contents of PN 10 • Key Principles of Parks Asset Management Planning • Level of Service • Asset Register • Condition Assessment • Performance Assessment • Asset Condition Grading Descriptions • Examples and Templates

8. Asset Condition Grading Descriptions • Furniture • Structures • Public Toilets • Signs and Fences • Playgrounds • Tracks, paths and hard surfaces • Services • Irrigation • Turf/grass • Trees • Gardens • Natural/bush areas

9. Example of Playground Equipment

10. Examples and Templates • Condition Rating Reference Sheets with Photo Examples • Asset Data Collection Forms • Asset Performance Scoring Example

11. Practice Note 3: Buildings • Provides guidance on carrying out condition & performance assessment of buildings and surrounds • Assists the establishment of a register, component condition assessment, estimates of remaining useful life, risk analysis, reporting, work schedules and financial planning • Purchase includes download access to valuable spreadsheet resources, data collection forms, case studies and report templates www.ipwea.org/PracticeNotes

12. Workshops for Facilities Managers • Buildings PN3 - 2 Day Workshops • Case Studies • Hands on Condition assessments • Buildings.PLUS FREE Webinar Series www.ipwea.org/assetmanagement

13. AUS-SPEC Documentation • TECHguide 401 Guide to parks and open space maintenance system and documentation • Parks and Open Space maintenance • Building maintenance and operation specifications including Public toilets www.natspec.com.au/Documents/techguides.asp

14. AUS-SPEC Maintenance Systems • Pro-active approach • Roles and Responsibilities • Principal • Contractor • Superintendent • Procurement

15. Components of the System • General Requirements and Contract Schedules • Quality Requirements and Maintenance Plan • Maintenance Worksections • Activity Specifications • Classification of Service Levels

16. Application of the System • Trial Contracts • Implementation Phase • Data Collection • Benchmarking • Continuous improvement www.natspec.com.au/Documents/techguides.asp

17. NAMS.PLUS2 - Structured program for writing asset management plans • Training and support for subscribing organisations • A suite of asset management planning templates and guidelines • A guided pathway to sustainable service delivery in the form of an eBook for NAMS.PLUS2Online modelling • Help desk support and How-To guides • Online discussion community of practice forum

18. ISO Standards for Asset Management are coming • What will the standards deliver? • Implications for local government and other organisations? • Implications for Asset Managers in Parks? • Will they create a stimulus for new guidance and practice?

19. Standards Contents • The ISO 55000 suite includes: • ISO 55000 Asset management – Overview, principles and terminology • ISO 55001 Asset management – Management System - Requirements • ISO 55002 Asset management – Management systems - Guidelines on the application of ISO 55001

20. Australian RepresentationISO PC 251 Asset Management • Main Sectors involved: • Academia – UWA (Chair) • Water – WSAA and AWA • Energy – Energy Networks Australia • Infrastructure – IPWEA • Mining – CRC Mining • Industry – AMC • Defence – ADO • Unions - APESMA

21. Development Inputs • PAS 55 an early catalyst – BUT new Standards more generic • ISO Management System Standards preparation guidelines: • ISO Joint Technical Co-Ordination Group • Common Language • Standard terminology • Consistency with other Management Systems; • Risk • Environmental • Quality

22. Some Key Issues • All about a MANAGEMENT SYSTEM for asset management • “What to do” NOT “How to do it” • Can be applied to ANY assets – not just Physical assets • Each organization determines which assets involved • Asset Lifecycle approach- Life Stages to suit each organization.

23. Why will they be used? • Because it is good business practice • To foster better organizational management processes • To drive continuous improvement • To satisfy stakeholders seeking assurance about how well the assets are managed • Because regulators or legislation dictates such and maybe requires third party certification

24. Some Definitions Asset: Item, thing or entity that has potential or actual VALUE to an organization Item can be physical or non-physical. The value will vary between different organizations and their stakeholders. Value can be tangible or intangible, financial or non-financial. Can be applied to all types of assets and by all types and sizes of organizations.

25. Asset Management & AM System • Asset Management: • Coordinated activities of an organisation to realise value from assets in the delivery of its outcomes or objectives • Involves balance of costs, risks and benefits - over time • AM System: • A set of interrelated or interacting elements of an organization, that establish asset management policies and objectives, and the processes needed to achieve those objectives.

26. Relationship between Key Terms Fig 1 DIS 55000

27. 55000 - Asset Management Fundamentals Assets exist to provide value to the organization and its stakeholders Asset management is not about just the assets, but the value they can provide to the organization and stakeholders – via services or products Alignment Asset management translates the organizational objectives into technical and financial decisions, plans and activities.

28. 55000 - Asset Management Fundamentals Leadership and workplace culture are critical Leadership and commitment from all managerial levels is essential for successfully establishing, operating and improving asset management within the organization. Asset management assures that assets will fulfill their required purpose The need for assurance arises from the need to effectively govern an organization.

29. ISO 55001 • Specifies the requirements for a management system for asset management – 73 “Shalls” • Apply in entirety – But Scalable to suit organisation needs • Focus on physical Assets – but can apply to All Assets • Eg. non-physical assets such as leases, brands, intellectual property rights, reputation or agreements.

30. What will the Standards deliver? • A Framework for a consistent Management System approach to AM. • Greater commitment at Senior Management level. • Better integration of asset management and financial management. • More effective asset management process. • Better VALUE to stakeholders

31. Will it replace existing manuals and practice guides such as IIMM? • My view – Answer is resounding NO! • IIMM provides the necessary “How To” meet the Standards requirements. • However the IIMM does need to recognise and be tailored to work with the ISO Standards.

32. IIMM Update – Status Report • Commenced mapping process to identify Sections from IIMM against the 55001 Requirements. • Producing an Addendum to highlight how to apply the IIMM in meeting ISO 55001 requirements.

33. Will the Standards create a stimulus for new guidance and practice? • Can if applied appropriately and not just for sake of compliance. • Lessons can be learned from a more globally consistent approach. • Promoting integration of management systems can break down silos. • Look at any gaps between current practice and what is promoted in the Standards.

34. IPWEA Policy on the ISO Standards • All infrastructure orgs should consider for benefits from applying a MS approach. • Governments to promote at level appropriate to business/community needs. • Not prescriptive – apply to those assets and at level appropriate to stakeholder needs. • Not just for compliance – part of overall management approach. • Orgs to decide on appropriate level of certifying compliance.

35. To Audit or Not for Compliance? • What will your stakeholders expect? • What are the costs/benefits? • Concern regarding the competence • Auditors in the AM MS field. • IPWEA in discussions with AMC (and others) • to establish a technical evaluation process for AM Auditors.

36. Next Steps on ISO? • Standards Australia to resolve through MB19 Committee whether to adopt or modify. • Likely to be in place by beginning of next year. • IPWEA to run series of 1 day workshops to raise awareness and assist in implementation. • Highlight Policy • Using the IIMM as “How To” guide.

37. What will be your position on the Standards? • Consider application for pursuit of good practice? • Voluntarily apply to satisfy stakeholders? • Apply and look to self-certify compliance? • Apply with third party accreditation? • Wait and see what Government requires? Ignore at your peril?

38. Your Questions?