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RES 600 Survey Development

RES 600 Survey Development. Odyssey merger with Clueless Paradigm. History . Financial Services Organizations Odyssey – in business 15 yrs. Clueless Paradigm – in business 25 yrs. Recent merger in 2003 Total employees (with merger) = 650 nationwide. Background. Research Problem

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RES 600 Survey Development

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  1. RES 600 Survey Development Odyssey merger with Clueless Paradigm

  2. History • Financial Services Organizations • Odyssey – in business 15 yrs. • Clueless Paradigm – in business 25 yrs. • Recent merger in 2003 • Total employees (with merger) = 650 nationwide

  3. Background • Research Problem • Research Question

  4. Sample Method • Relevant Population • Parameters of Interest • Sampling Frame • Type of Sample • Cost

  5. Cover Letter • Dear Employee:   In an effort to ensure employee satisfaction, Clueless Paradigm has hired ABC Consulting to survey to its employees. All questions and information obtained will be confidential and employee anonymity will be maintained. Please take the time to complete the survey. The rating scale ranges from 5 (extremely high) to 1 (extremely low).Please submit your survey to our organization no later than Monday, April 21, 2003.   Thank you in advance for your assistance. ABC Consulting

  6. What is your position in the organization? Customer Service Representative Broker Trader Certified Financial Planner Management Information Technology Which organization? Odyssey Securities Clueless Paradigm How long were/have you been with that organization? Less than 1 year 1-2 years 3-5 years 6-10 years Over 10 years Survey/Demographic Info.

  7. Survey Questions • What is the level of service you feel you receive from the Human Resources Department? • How satisfied are you with your compensation (salary)?  • How satisfied are you with your employee benefits package?  • How satisfied are you that your manager is open to suggestions/feedback? • How satisfied are you that your manager is responsive to suggestions/feedback?  • How satisfied are you that upper management is open to suggestions/feedback? • How satisfied are you that upper management is responsive to suggestions/feedback?

  8. Reliability and Validity

  9. Human Resources Issues

  10. Management

  11. H/R Benefits Overall the employees are satisfied with the benefits offered through the merger (or existing benefits). Management Overall, the employees are satisfied with the merger of the organizations. Conclusions

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