Human Resource Services

1. Program Evaluation Plan Report Board of Education Meeting August 11, 2011 Human Resource Services

2. Purpose of the Program • Student and/or stakeholder needs addressed by the program • Manage staffing • Enforce and monitor federal and state wage and hour law, EEOC compliance, O.C.R. compliance, M.C.H.R. compliance, F.M.L.A. compliance, etc. • Ensure efficacy in the evaluation of staff. • Support employee needs • Manage work agreements and work calendars

3. Service Delivery Model • Recruitment efforts to identify high quality staff. • Professional development is provided to enhance performance. • Performance assessment occurs annually to determine areas of growth and retention. • Recognition of staff occurs throughout the year to promote staff morale. • Communication of district initiatives is actively delivered to keep staff involved.

4. Program Deployment Status • The Human Resource Program is well deployed with defined activities supporting stated goals and avenue for feedback from customers. • Enhancing lines of communication among administration and staff has opportunities for growth. • Facilitating work flow management of performance reviews and calibration of reviews is on-going.

5. Progress Toward Previous Program Goal Goal: Positions will be filled by high quality staff. • Objective: There will be an increase of 91% of teachers meeting all performance expectations to 91.5% • Results: 87.3% of teachers met all performance criteria. • Objective: There will an increase from 81% of support staff meeting all performance expectations to 81.5% • Results: 88% of support staff met all performance criteria.

6. Progress Toward Previous Program Goal Goal: Staff will be satisfied with their jobs at Park Hill. • Objective: The percentage of teachers stating they are satisfied with their jobs in Park Hill School District will hold steady from 86% in 2009-2010 to 86% in 2010-2011. • Results: 82% of teachers stated they were satisfied or highly satisfied with working in Park Hill. • Objective: There will be an increase from 87% of support staff satisfied with working in Park Hill to 87.5%. • Results: 84.4% of support staff stated they were satisfied or highly satisfied with working in Park Hill.

7. Progress Toward Previous Program Goal • Goal: Teachers will be appropriately certified under federal N.C.L.B. Standards • Objective: The percentage of teachers who are “highly qualified” will be held at a high level from 97.9% in 2009-2010 to not less than 97% in 2010-2011. • Results: 99.34% of teachers in Park Hill School District taught a subject or grade level for which they were appropriately and fully certified.

8. Future Program Goals to be Evaluated • Positions will be filled by high quality staff. • Staff will be satisfied with their jobs at Park Hill. • Teachers will be appropriately certified under federal N.C.L.B. Standards

9. Plan for Evaluation Measurable Outcomes Data Collection Methods • 92% of teachers will meet all criteria on performance review. • Increase above 88% of support staff will meet all criteria on performance review. • 84% of teachers and 84% of support staff will state satisfaction with working in Park Hill. • Observations • Document reviews • Surveys and questionnaires • Interviews • Focus Groups

10. Plan for Evaluation Cont. Measurable Objective Data Collection Methods • Not less than 97% of teachers will be deemed “highly qualified” as defined by NCLB standards • Document reviews

11. Next Evaluation Report on August 2012 Human Resource Services