How the Internet has changed the way we do business.

Introduction to E-Commerce E-Commerce How the Internet has changed the way we do business.

Introduction to E-Commerce Benefits of Internet Technology Communication Information E-Commerce

E-Commerce Internet Technology Provides • Communication • Email • Chat rooms • Spam 

E-Commerce Internet Technology Provides • Information • Google • Portals – AOL, Yahoo • Sourcing - SCM

E-Commerce Internet Technology Provides the Vehicle for E-Commerce Electronic Commerce is the buying, selling, and trading of goods on the Internet.

E-Commerce Benefits of E-Commerce

E-Commerce Shop-at-home convenience Detailed product information Customer controls transaction Simplified ordering Open 24/7/365 Improved Customer Service

E-Commerce Elimination of Boundaries Direct to customer (no middleman) Expanded Markets

E-Commerce Streamlined order processing Fewer errors in order entry Increased speed Lower marketing costs Cost Cutting

Introduction to E-Commerce Additional sales channel Affiliate Income Lower marketing costs Higher Profits

Introduction to E-Commerce Security & privacy Scams & Fraud Down time & poor service Awkward design & functionality Lack of retail experience E-Commerce Challenges

Introduction to E-Commerce

Introduction to E-Commerce http://www.theintelstore.com

Categories of Electronic Commerce • Five general e-commerce categories • Business-to-consumer (Nike) • Business-to-business (GraingerBD&A) • Business processes (Monster) • Consumer-to-consumer (ebay) • Business-to-government (Cal-buy) • Supply management or procurement • Departments devoted to negotiating purchase transactions with suppliers (Intel)

Viruses • Trojan Horses • Spyware • Search Engine Optimization • Yahoo! Stores E-Commerce: The Second Wave, Fifth Annual Edition

How the Internet has changed the way we do business.