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European Real Estate Society (ERES) 2014 21st Annual Conference, Bucharest, Romania, June 25 th – 28 th. APPLICATION VALUE OF A PROCESS MODEL FOR SUPPORTING DECISION-MAKING IN PROPERTY AND REAL ESTATE MANAGEMENT. Theme N: Real Estate Education Session: N-6.
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European Real Estate Society (ERES) 2014 21st Annual Conference, Bucharest, Romania, June 25th – 28th APPLICATION VALUE OF A PROCESS MODEL FOR SUPPORTING DECISION-MAKING IN PROPERTY AND REAL ESTATE MANAGEMENT Theme N: Real Estate Education Session: N-6 Dr. Pieter C. le RouxLecturer, Corporate Real Estate ManagementFaculty of International Real Estate & Facility ManagementNHTV Breda University of Applied Sciences
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 Content Problem definition Concept development Concept pilots: 3-1. Academic year 2012 / 2013 3-2. Academic Year 2013 / 2014 Student evaluations Reflection
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 Problem definition 1-1. Context 1-2. Defining the problem • Track International Real Estate & Facility Management • 2nd year FM-students • Insufficient understanding: • Complex relationship between real estate and its use Problem ? Solution
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 Problem definition 1-1. Context 1-2. Defining the problem • Track International Real Estate & Facility Management • 2nd year FM-students • Insufficient understanding: • Complex relationship between real estate and its use Problem Solution
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 Problem definition 1-1. Context 1-2. Defining the problem • Track International Real Estate & Facility Management • 2nd year FM-students • Insufficient understanding: • Complex relationship between real estate and its use Problem n_1 n_2 X n_3 Solution n_4
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 Problem definition 1-3. Conceptual approach S • Create awareness of the process steps involved in: • Defining the problem • Determining the context • Identifying the desired solution • Understanding the interconnectedness of problem and solution • Formulate solutions for implementation n_1 n_2 n_3 n_4 P
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 Concept development 2-1. Accommodation-Choice model (AC-Model) • Process model: • Decision-making on organisational accommodation • d Voordt, T., van der, Ikiz-Koppejan, Y., Gosselink, A. (2011). “An organization-centered Accommodation Choice Model”, in Enhancing Building Performance (eds. Shauna Mallory-Hill, Wolfgang P. E. Preiser, Christopher G. Watson), pp. 213-222. 4 3 1 2
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 Concept development 2-1. Accommodation-Choice model (AC-Model) • Process model: • Decision-making on organisational accommodation • Translating goals and ambitions for/with new work environments to conceptual choices Voordt, T., van der, Ikiz-Koppejan, Y., Gosselink, A. (2011). “An organization-centered Accommodation Choice Model”, in Enhancing Building Performance (eds. Shauna Mallory-Hill, Wolfgang P. E. Preiser, Christopher G. Watson), pp. 213-222. 4 3 1 2
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 3. Concept pilots 2012 / 2013 2013 / 2014
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 3. Concept pilots 2012 / 2013 2013 / 2014 A B
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 3-1. Pilot 1: Academic year 2012 / 2013 a) Student hand-out b) Research question How to improve overall employee-satisfaction with the new work environment? Generic question formulated in assignment hand-out All groups to apply evidence-based reasoning in researching the question Individual group interpretations of the generic question: Case-based approach
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 3-1. Pilot 1: Academic year 2012 / 2013 c) Learning goals d) Plan of approach (PoA) Mandatory use of the AC-Model • Learn (how) to include the context of the commissioner • Apply professional research methods and techniques • Identify relevant facts, trends and developments in real estate • Formulate conclusions based on the outcomes of research and analysis • Translate research-output into executable recommendations • Transfer and apply knowledge decision-making processes based on the AC-Model
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 3-1. Pilot 1: Academic year 2012 / 2013 e) Outcomes
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 3-2. Pilot 2: Academic year 2013 / 2014 a) Student hand-out b) Research question How to increase the usability and performance of exciting real estate: transformation or optimisation? Generic question formulated in assignment hand-out All groups to apply evidence-based reasoning in researching the question Individual group interpretations of the generic question: Case-based approach A
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 3-2. Pilot 2: Academic year 2013 / 2014 c) Learning goals d) Plan of approach (PoA) Recommended use of the AC-model • Learn (how) to include the context of the commissioner • Apply professional research methods and techniques • Identify relevant facts, trends and developments in real estate • Formulate conclusions based on the outcomes of research and analysis • Translate research-output into executable recommendations • Transfer and apply knowledge decision-making processes based on the AC-Model
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 3-2. Pilot 2: Academic year 2013 / 2014 e) Outcomes
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 Student assessments 4-1. Assessment topics 2013 2012 / 2013 2013 / 2014 • Content of the theme: • Organisation of the theme: • AC-Model overall: • Ease of use, also for creating an overview • Applicability as structuring mechanism • Creating more transparent processes • Enables better decision-making • Facilitates better learning 4.09 4.42 4.14 4.75 7.67 8.25 ? ?
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 Student assessments 4-1. Assessment topics 2013 2012 / 2013 2013 / 2014 • Content of the theme: • Organisation of the theme: • AC-Model overall: • Ease of use, also for creating an overview • Applicability as structuring mechanism • Creating more transparent processes • Enables better decision-making • Facilitates better learning 4.09 4.42 4.14 4.75 7.67 8.25 ? ? AC-Model specifically appreciated for its added value in terms of: The process Communication
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 Reflection 5-1. Conclusions • Overall positive application value • Structured approach offered by the model is highly appreciated • High level of abstraction & complexity requires a more comprehensive introduction • Compulsory use appears to better facilitate a more qualitative learning experience
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 Reflection 5-1. Conclusions • Overall positive application value • Structured approach offered by the model is highly appreciated • High level of abstraction & complexity requires a more comprehensive introduction • Compulsory use appears to better facilitate a more qualitative learning experience Positive experience with the model results in repeated use!
European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014 Reflection 5-1. Conclusions 5-2. Recommendations Continue with the use of this approach in structuring the theme Ensure the model is properly introduced and explained Structure both process and communication aspects according to the AC-Model Compulsory use should be replaced by full integration in the overall theme structure • Overall positive application value • Structured approach offered by the model is highly appreciated • High level of abstraction & complexity requires a more comprehensive introduction • Compulsory use appears to better facilitate a more qualitative learning experience • Positive experience with the model results in repeated use!
European Real Estate Society (ERES) 2014 21st Annual Conference, Bucharest, Romania, June 25th – 28th Thank you Dr. Pieter C. le RouxLecturer, Corporate Real Estate ManagementRoux.P@nhtv.nl