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Implementing Performance Management Systems

Implementing Performance Management Systems. It’s Not Fiction. December 4, 2013. Six-Word Memoir®. Analog man in a digital world . Less than fortunate more than lucky. Contemplated joining circus. Foolishly chose college. Laundry never done. Children always d ressed.

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Implementing Performance Management Systems

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  1. Implementing Performance Management Systems It’s Not Fiction December 4, 2013

  2. Six-Word Memoir® Analog man in a digital world. Less than fortunate more than lucky. Contemplated joining circus. Foolishly chose college. Laundry never done. Children always dressed. Wake up. Coffee. Back to bed. Scars tell what words just can't.

  3. What’s your story? Talk the talk, walk the walk. More data does not equal change. Compliance then quality for culture change. Nobody came here to enter data.

  4. Performance Management “…make adaptive changes as they learn from experience.”

  5. Types of Performance Management Tactical Strategic extended periods of time aggregated large feedback loops organization - day to day basis • detailed unit analysis • small feedback loops - front line

  6. Types of Performance Management Tactical Strategic

  7. Our Story

  8. Chapter 1 Once upon a time…

  9. Chapter 2 A Coke bottle in the Kalahari

  10. Chapter 3: Duplicates, Gaps, and Progress

  11. Chapter 4ReVision

  12. Chapter 5Infrastructure Investment

  13. Chapter 6The Compliance Trap

  14. Chapter 7It’s Who We Are

  15. Q&ADiscussion

  16. Q&A Dominique BernardoVice President, Quality AssuranceCongreso bernardod@congreso.net Juan De AnguloDirector of Data & EvaluationCongreso deanguloj@congreso.net

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