RESUMES

1. RESUMES Independent Living

2. What is it? • A data sheet which includes a list of important events in your life history that employers need to know to consider hiring you for a job. • A resume is a marketing tool in which you are the product and the employer is the buyer. • The employer, on average, will look at a resume for only 20 seconds.

3. What purpose does it serve? • Standard procedure in the hiring process • Communicate your qualifications • Represents you as a person • Screens out the unqualified • Opens the door to get you an interview

4. Who gets a resume? Every employer you contact about a job! Three ways: 1. In person 2. By mail 3. Electronically

5. Recipe for a Successful Resume 1 cup Objective. Brief and clear goal describing the kind of job you are looking for. 1-1/2 cups Qualifications. A list of skills. 2 cups Work History. Including paid and unpaid. 1 cup Education and training 1 cup References Instructions: Blend, Pour and Bake.

6. A Bad Recipe (Over or under baked) Includes information having nothing to do with job. Has unclear objective or is too wordy. Uses incorrect English. Has sloppy typing. A Good Recipe (Just right) Highlights your good points. Directs attention away from when you were not working. Shows that you are well qualified for the job and that you will benefit the employer. Opens doors. The difference between a good and a bad resume

7. Quick Tips on Resume Writing • List ideas from the most important to the least important • Use the same key words that appear in the job announcement • Emphasize your skills, experience and education • Be accurate and truthful • Be clear – use concise language, eliminate unnecessary words • Begin each statement with an Action word • Use periods on every sentence or no periods at all. Be consistent with bolding, punctuation and phrasing • Keep it short – 1 page best no more than 2 pages! If more than one page, include contact information on every page just in case the pages get separated • Use only white, beige or light gray color and high quality paper • PROOFREAD • Use Times Roman, Helvetica or Arial 11 or 12 font

8. Sending Resume’s electronically • Make sure it is computer friendly, have 2 versions one MS Word version for interviews, and another plain text version for Internet correspondents • Make sure to “ignore all” on red and green squiggles or hiring personnel with see them, too • When sending: First and Last Name Resume.doc not Resume.doc

9. Categories of InformationWhat goes on the resume? • Many categories of information can be included in a resume. Below is a list of these categories. • Keep in mind that most people will not put all of these categories into their resume. • Use only those that are most relative to the job being applied for. • Suggested categories: Heading – required Honors & Awards - optional Objective – Optional Activities - optional Education – required Volunteer Service - optional Experience – required References - required Skills or Summary of Qualifications – optional

10. HEADING- RequiredWho are you and how can you be reached? • Includes name, address, phone number and an e-mail address of the individual. • E-mail needs to be PG rated and professional. • The phone number listed should have voicemail or answering machine with a professional message on it. • Heading should be included in all resumes.

11. Cindy Roberts PO Box 456 Robertsville, CA 55555 (999) 555-0101 croberts@hotmail.com Cindy Roberts PO Box 456 Robertsville, CA 55555 (999) 555-0101 croberts@hotmail.com Heading Examples:

12. Objectives – OptionalWhat do you want to do? • Clearly describes the position one would like to obtain. • Should contain: • Job type • Industry • Geographical area • Example: A retail management position in the Seattle area

13. Education – requiredWhere did you get that education? • List the most recent education first! • Include GPA if higher than 3.0 • Include name of institution, city & state, date of graduation or dates of attendance • Include areas of specialization in academic work, honors, special areas of study • Example: Ingraham High School, Seattle, WA June 2010 • Computer Networking • FCCLA member 2008- present

14. Experience – requiredWhat is your experience and where did you get it? • List most recent job first • Include position held or job title, name and location of company, date of employment (month and year) • Include part time, seasonal jobs, internships, paid and unpaid work • Include duties performed for each position

15. Example of Experience: Food Server, Cheesy Burgers, Seattle, WA June 2004- present • Performed effectively in outdoor conditions focusing on excellent customer service. • Operated cash register and maintained correct cash amount in drawer. Teacher’s Assistant, Ingraham High School, Seattle, WA Sept. 2008 – June 2009 • Organized filing system for business educator. • Graded student work. See job description handout provided

16. No soft skills…..No jobs! What are soft skills? Also known as Transferable Skills • Communication • Customer Service • Problem Solving • Leadership • Teamwork • Project Management

17. Are soft skills important to business? According to the number of books found on Amazon.com they are VERY important! Soft SkillNumber of books Soft skills 579 Communication 50,031 Leadership 18,605 Customer Service 5,488 Teamwork 887 Problem Solving 7,792 Project Management 946 TOTAL 92,850

18. Skills or Summary of Qualifications – optional What can you do? • Write one line statements that clearly describe how he/she used and developed that skill in the past. • Statements always begin with the action word. • Do Not use “I statements”. • List 3-5 of the most important things you want the employer to know about you. • Example: • Proficient with all Microsoft programs and Adobe packages. • Identified three key ways to better serve customers during busy restaurant hours. • Effective in addressing customer concerns in a professional manner See action words and action statements handout

19. Additional Skills Statement Examples • Develop excellent skills in debating and public speaking • Highly organized and dedicated with a positive attitude • Communicate well with all types of people • Work well under pressure; thrive on challenging projects • Ranked in the top10% of graduating class • Experienced in client relations, sales and promotions • Excellent written, oral and interpersonal communication skills • 2-years experience in sales and customer relations • Wrote three articles for the Ingraham High School newspaper • Purchased and maintained inventory and quality control for equipment and supplies • Proficient in MSWord, MSExcel, MSPublisher, WordPerfect

20. Honors, Awards, Activities & Volunteer Services - Optional • List anything that specifically relates to the position sought. • Specific dates should be listed. • Example: • Received 1st place at the State Music Fest in an octet performance for 250 people June 2004

21. DO NOT Include on a Resume: • Weight • Height • Social Security number • Birth date • Marital status • Photographs • Salary histories • Reason for leaving past jobs • Hobbies, activities and memberships not related to the job being applied for • References to race or religion

22. References • Should always be listed on a separate page • Three to five references are adequate. • Should include name of the person, job title, address, phone number, and e-mail address and company they work for. • Be sure to ask permission from the individuals before submitting their names to potential employers. See sample reference page provided

23. Use same heading as resume REFERENCES Mary P. Brown 4258 125th St. Seattle, WA 98121 (206) 999 – 5436 mpbrown@hotmail.com Mr. Harry Sipprell Manager Denny’s 100 15th Dr. SW Kirkland, WA 98034 (425) 828-5572 hsipprell@gmail.com Mrs. Susan Grant FACSE Teacher Ingraham High School 1819 N 135th St Seattle, WA 98133 206-252-3988 sgrant@seattleschools.org Vertically align your page Include 3-4 references

24. Would you hire this person? Joy “See” Stipek I don’t think my address should be given out 783-2926 Experience: None, except being on a cheer squad and making Rezervations for dinner at Pizza Hut Hobbies: Cooking truffles, making chocolate, cheering, hiking, Sleeping, playing with my dying dog References: Available upon request!

25. References Mom. 9111 view ave NW Seattle Wa 98117 Dad. 9111 view ave NW Seattle Wa 98117 Aunt Josephine. 8965 boyton ave S seattle Wa 98119

26. Resume Critique List; THE FINAL TEST • Will an employer have a positive first impression with less than 20 seconds to scan the resume? • Appearance • Is the paper good quality? • Is the paper neutral color? • Is the text balanced and free from spelling errors? • Do key selling points stand out? • Are boldface, bullets, italics and underlining used properly? • Content • Are all categories included? • Are categories clearly labeled? • Is information from most important to least important? • Is it only 1 page in length? • If you were an employer, would you invite this person for an interview? See resume template; sample format handout

27. Assignment • Collect data about yourself on the Level 1 Resume worksheet and collect contact information for 3 personal references • Begin a rough draft of your personal resume and reference sheet • You will have 4 computer lab days to word process your personal resume (50 pts) and reference sheet (25 pts)– see rubrics included Resume and References DUE Sept. 30