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Writing 500 International Student Entry Program

Writing 500 International Student Entry Program. CAPSTONE TEACHING DEMONSTRATION Provincial Instructor Diploma Program (PIDP) Beth Soriano 20 March 2011. ENGAGING MEMO WRITING: Mind Mapping and Problem Solving as Tools A Lecture-Workshop.

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Writing 500 International Student Entry Program

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  1. Writing 500International Student Entry Program CAPSTONE TEACHING DEMONSTRATION Provincial Instructor Diploma Program (PIDP) Beth Soriano 20 March 2011

  2. ENGAGING MEMO WRITING: Mind Mapping and Problem Solving as Tools A Lecture-Workshop

  3. Learning Outcome: The students will be able to draft a mind map of a topic for a memo writing exercise and appreciate problem solving as a creative part of learning. Objectives: • Identify the purposes, general parts, and format of a business memo. • Showcase mind mapping as creative tool for preparing a memo. • Facilitate accomplishment of the assignment by providing guide steps for mind mapping and strategies for problem solving.

  4. STEP 1 BREAK EACH SIDE OF THE EGG

  5. STEP 2

  6. Note: If the egg hasn’t popped out, use your fingers to gently separate the shell and membrane from the egg itself.

  7. For students to see and know how looking at two sides of a problematic situation or issue fast tracks problem resolution.

  8. Writing 500: Memos

  9. PURPOSE • They bring attention to problems. • They solve problems. • Inform reader about new information like policy changes, price increases, etc. • Persuade the reader to take an action, such as attend a meeting, or change a current production procedure,etc. Regardless of the specific goal, memos are most effective when they connect the purpose of the writer with the interests and needs of the reader.

  10. AUDIENCE • Ensure that all of the people that the memo is addressed to need to read the memo • If it is an issue involving only one person, do not send the memo to the entire office. • Be certain that material is not too sensitive to put in a memo; sometimes the best forms of communication are face-to-face interaction or a phone call. • Memos are most effectively used when sent to a small to moderate amount of people to communicate company or job objectives.

  11. PARTS OF A MEMO • Heading 1/8 • Opening • Context 1/4 • Task • Summary 1/2 • Discussion • Closing 1/8 • Necessary Attachments

  12. PARTS OF A MEMO Address the reader by the correct name and job title Addressee: Use correct name and job title HEADING SEGMENT Subject: Be specific and concise

  13. Opening Segment • Sets the purpose of memo Includes overview of the ff: • Purpose • Context and Problem • Specific Assignment or Task

  14. Context • Event, circumstance, background of the problem you are solving “Through market research and analysis…”

  15. Task Segment • Describe what you are doing to help solve the problem If action is requested: “You asked that I look at…” If you want to explain intentions: “To determine the best method of promoting the new fall line, I will….”

  16. Summary Segment • Not necessary unless memo is longer than a page • Brief statement of key recommendations reached • May include references to methods and sources used in research

  17. Discussion Segments • Longest portions of the memo • Include details that support ideas • Begin with most important information • Start with most general info to specific or supporting facts

  18. Closing Segment • Close with courteous ending that states what action you want reader to take “ I will be glad to discuss this recommendation with you during our Tuesday trip to the spa and follow through on any decisions you make.”

  19. Necessary Attachments • Lists, graphs, tables,etc. Refer attachments in memo and add a notation about what is attached Attached: Focus Groups Results, Jan-March 2011 Contributors: Guan Ze, Bruce; Wang, Jamie; Nguyen, Quang Summary

  20. FORMAT • Follows general guidelines of business writing • Usually a page or two long • Single-spaced • Left justified • Skip a line between sentences to show new paragraphs • Use headings

  21. Let us work on the assignment! • Think of an organization/institution and a change it might be considering • Identify a topic and arrange a relevant survey of a small group of consumers • Write a memo describing your findings • Be ready to display your report in class

  22. MINDMAPPING • Think of an organization • Identify changes it might be considering • Identify a TOPIC • Choose your small group of respondents • Run a survey • Describe findings in a memo

  23. QUESTIONS • How did you feel as you were going/observing through the activity? • Would you consider using mind mapping for your assignments?

  24. MNEMONICS

  25. CHECKLIST OF ACCOMPLISHMENTS Learning Outcome: The students will be able to draft a mind map of a topic for a memo writing exercise and appreciate problem solving as a creative part of learning.  Objectives: • Identify the purposes, general parts and format of a business memo. • Showcase mind mapping as creative tool for preparing a memo. • Facilitate accomplishment of the assignment by providing guide steps for mind mapping and strategies for problem solving.

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