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Presentation on Establishing District Level e-DISHA Centres

Presentation on Establishing District Level e-DISHA Centres. Presentation by Joint Secretary & Director Electronics & Information Technology Department jsit@hry.nic.in . Background.

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Presentation on Establishing District Level e-DISHA Centres

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  1. Presentation on Establishing District Level e-DISHA Centres Presentation by Joint Secretary & Director Electronics & Information Technology Department jsit@hry.nic.in

  2. Background • IT-PRISM, in its 13th meeting held on 01/09/2005, approved establishment of e-DISHA Citizen Service Centres at Districts, Sub Divisions and Block level in a phased manner & D-Net in each District • Dy. Commissioners will identify a space of 1500 Sq. ft for each e-DISHA Centre. • Suggested to run project initially in three-four Centres on pilot basis in respect of services which can be provided straight away.

  3. Background • e-DISHA an IT driven electronic interface between the Government and citizens. • Application software for various public services developed by NIC-HRSC in collaboration with the DEIT for implementing at e-DISHA Centres. Objective • To facilitate general public to have information/status about transactions being done with various Government departments at district and lower levels and • To provide effective and timely services to the farmers and general public at large.

  4. CSC CSC CSC CSC DLeDC DC Office e-DISHA Kendra e-DISHA Kendra e-DISHA Kendra Front End e-DISHA Kendra D.C. Office S.D.M. Office DNMC Social Justice Municipalities Back End Revenue Transport ….. UHBVN / DHBVN Public Health Other Inline Departments State Data Centre at 9th floor HCS

  5. One-stop Services Business Citizens Multi-channel Services G2B Services G2C Services ICT e-Government KIOSK Wireless Access Protocol Smart Devices G2G Services Voice Telephony INTERNET Bringing Service Delivery Points closer to Common Citizen & Businesses Government

  6. Administrative Setup • Task Force, headed by PSCM, to plan, monitor the progress fortnightly, backend computerization, finalize the business model, RFP, scrutinize the bids, put up the matter before High Powered Committee. • Technical committee to assist the TASK force • High Powered Committee headed by Chief Minister to finalize the valid technical bids.

  7. Important Statistics of Haryana • Important Towns 158 • Divisions 004 • Districts 020 • SDMs 047 • Municipalities 068 • Tehsils 067 • Sub – Tehsils 045 • Blocks 119 • HSAMB Mandies 106 • Treasuries 020 • Sub Treasuries 081 • Loke Sabha Constituencies 010 • Assembly Constituencies 090

  8. Services at e-DISHA Kendra

  9. Officers Responsible for Backend Services

  10. Implementation Plan Phase-I • To establish and operationalize one District Level e-Disha Centre (DLeDC) at every District Mini Secretariat by • 01.03.2006 where constructed space is available. • 01.09.2006 where building is to be constructed. • Around 1500 sq. ft. constructed area required. • DEIT will create ICT infrastructure for DLeDC at all mini secretariats as an extension of D-Net project. • Initially 10 service counters proposed to provide citizen services. • Leased line connectivity between DLeDc & HALRIS Centre, MC at DHq. • DITS will implement DLeDC project.

  11. G2C Services Being Offered at Districts • Following services are being delivered to citizens at one or more districts under different names, as per the interest / motivation of individual DC. • Driving License (Learners, Permanent, Duplicate, Renewal, addition etc (36) • Vehicle Registration (New, Transfer, duplicate RC etc) (36) • Issuance of Certificates: Residence (18), Income (15), SC (17), OBC (17), Handicapped (2) • Forms & Procedures – Downloadable forms will have to be declared valid along with payment of form purchase fee (DTE, BOSE, Univ.) • Passport application acceptance & processing (19)

  12. Nakal / Jamabandi for District HQ Tehsil – Bar coded print outs will have to be declared legal by Revenue Department • Receipt of Applications for Social Welfare Schemes: Old Age & Widow & Handicapped Pension, Financial Aid to Destitute Children, Scholarship for Handicap Children, Family Benefit Scheme, Kanyadan Scheme, Widow Daughter Marriage, Indira Awas Yojna, Below Poverty Line • Birth & Death Certificates - Registration and issuance for District HQ Municipal Committee (8) • Services related with Arms Licenses (8) • Services related to House Tax for District HQ Municipal Committee (67) • In the first phase, every DLeDC will provide above services

  13. Bar Code Printing Through Laser Printer

  14. D-Net Initiative • D-Net HW, SW :(1 Server, 10 PCs, 05 Laser, 2 Deskjet, N/W Laser, 5 KVA UPS, S/W) • Districts Already Have : 07 (Hsr, Roh, Snp, SrS, Ktl, Pkl, Grg) – PCs, printer, Ups with individual officers. • Covered after 13th IT-PRISM: 12 (Amb, Bhw, Fbd, Ftb, JJr, Jnd, Krl, Krk, Nrl, Mwt, Rwr, Ynr) • Not Covered:01 (Panipat)

  15. D-Net Initiative • District Networking :(Complete LAN of Mini Secretariat covering each room) • Districts Already Have : 04 (Hsr, Roh, Snp, Ktl ) • Covered after 13th IT-PRISM: 14 (Amb, Bhw, Fbd, Ftb,Grg, JJr, Jnd, Krl, Krk, Nrl, Pkl, Rwr, Srs, Ynr) • Not Covered:02 (Panipat, Mewat)

  16. D-Net Initiative • Training Labs: (10 PCs, Star Office, UPS, Limited LAN of 20 Nodes) • Already Have: 03 ( Pkl, Krk, Ktl) • Covered after 13th IT-PRISM: 17 (Amb, Bhw, Fbd, Ftb, Grg, JJr, Jnd, Krl, Nrl, Rwr, Pnp, Mwt, Ynr, Snp, Hsr, Roh, Srs)

  17. Expenditure Approved under D-Net • D-NET Project in 12 Districts 1,08,70,808 • LAN in 14 Districts 1,46,25,520 • IT Training Lab in 17 Districts 65,52,000 • --------------------- • Total Rs. 3,20,48,328 • ---------------------

  18. DLeDC Requirements - ICT Infrastructure Sr. No. Item Qty. per DLeDC 1 Server 2 2 Clients with Windows OS. 10 3 Laser Printer-cum-Scanner 8 4 Colour Desk Jet Printers 2 5 5 KVA online UPS 2 6 Web Camera 10 7 Signature Capturing Pad 10 8 Microsoft Small Business Server Premium with 10 CALS 1 9 Star Office/Open Office 10 10 Antivirus Software for Servers and PCs Server base 11 24 Port Switch 01 12 LAN Accessories (I/Os, Cable, Conduit, Laying, etc.) As per actual 13 2-Dimensional Bar Code Reader 02 14 Backup media DATs, CD/DVDs, USB data sticks, USB Seagate pocket Hard drive As per requirement

  19. DLeDC Requirements - Site Preparation • To be got done by respective DCs. • An amount of Rs. 5 lacs each is proposed for site Preparation at 17 locations & Rs. 1 lacs each at Grg, Ktl, Ynr. • Seven districts Fatehabad, Mewat, Narnaul, Panipat, Rewari, Sonipat, Sirsa may require construction of building also. • Additional Rs. 5 lacs is proposed for construction of Building • IT Society will incur this expenditure.

  20. DLeDC Requirements • Manpower Requirement • Initially one operator will be provided for every service window. • one junior programmer to act as supervisor of the DleDC. • One operator required for operating and manning the Help desk at DLeDC. • One regular Accountant in Govt. service will be deployed at each DLeDC for additional duty. • Payment of salary of these officials through DITS, • IT Society will refund to DITS for first one year. • Subsequently DLeDC will generate enough resources by levy of service charges, and will become self sustainable

  21. Responsibilities of the D.C. offices • Deputy Commissioner shall be Head of DLeDC. • One HCS officer be appointed as Chief Executive officer (CEO) of DLeDC in concerned district. • Will extend services of electrician, Sweeper & peon-cum-messenger for upkeep of DLeDC, • To make arrangements for security of equipment in DLeDC. • CEO will ensure timely delivery of services as per time lines fixed by government

  22. Responsibility of NIC - HRSC • To act as technology consultant in e-DISHA project at State & Districts • Develop and maintain the application software used for providing the services to the citizens at e-DISHA Centres. • Hosting of Backend database and e-DISHA Portal. • Establish BASE (Backup, Archive & Security) framework • Training to operators & supervisor for Delivery of Services & manning of DLeDC.

  23. Responsibilities of DEIT • Providing of ICT infrastructure & allied resources for DLeDC • Facilitating Re-engineering of Processes and release of various Government Orders and notifications. • Fixation of user charges. • Capacity Building through HRD Programmes • Fixing time lines for delivery of services in consultation with inline department • IT Security and Performance Audit • Public awareness, advertising, publicity and marketing to reach up to maximum population

  24. Responsibilities of Inline Departments • The concerned Departments, who will be the stakeholders in the proposed model, have to make plan of action for the back-end readiness. • The success of the model ultimately would depend on the error-free computerization of the back-end activities in the Departments. • Departments will have to bring change in work culture by the process re-engineering, wherever required. • Departments to promote delivery of services through DLeDC over existing / conventional methods

  25. Operation Timings • Initially single shift from 9 A.M. to 5 P.M with half an hour lunch break • DLeDC will have six day week • In future depending upon workload, DLeDC may operate from 8 A.M. to 8 P.M. in two shifts.

  26. Initial Project Costing for Preparatory Activities

  27. ICT Requirements for DLeDC Item Qty. Reqd Amb, Bhw, Fbd, Mwt, Ftb, Jjr, Jnd, Krl, Rwr, Krk,Nrl (11) Hsr, Roh, Srs, Snp (4) Grg, Ktl (2) Ynr (1) Pnp (1) Pkl (1) Total Approx. Rate (Rs.) Approx. Cost (Rs. in lacs) Servers 2 1 1 1 1 2 2 22 2,00,000 44.00 Clients 10 -- 10 -- -- 10 10 60 27,000 16.20 Laser Printer 8 3 8 5 -- 8 8 91 15,000 13.65 Colour Deskjet 2 -- 2 2 -- 2 2 16 15,000 2.40 5 KVA UPS 2 1 1 1 1 2 1 21 75,000 15.75 Web Camera 10 10 10 5 10 10 10 190 3,000 5.70 Signature Pad 10 10 10 5 10 10 10 190 2,000 3.80 SBS, 10 CALS 1 -- 1 1 -- 1 1 8 61,000 4.88 Star Office 10 -- 10 -- -- 10 10 60 -- -- Bar C Reader 2 2 2 2 2 2 2 40 5,000 2.00 Antivirus Y Y Y Y Y Y Y 20 20,000 4.00 Switch & LAN 1 1 1 1 1 1 1 20 50,000 10.00 Backup media Y Y Y Y Y Y Y 20 10,000 2.00 TOTAL 124.38

  28. Phase-II: Rollout Across the State • Successful implementation of Phase-I services at DLeDC in each district will help: • In standardization of the applications, • Strengthening of backend and • In working out a rollout plan across the entire state on a PPP business model. • In integration with proposed 1 lakh Common Service Centres under NeGP of GOI • These e-DISHA CSCs will be integrated with SWAN (AADHAAR), which will be in place within one year time

  29. Thanksfor your kind attention

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