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Simulating Orthopedic Activity in the Physiotherapy Department of an Irish Hospital

Simulating Orthopedic Activity in the Physiotherapy Department of an Irish Hospital. 2 nd International Conference on Computers and Management CAMAN 2012 Wuhan, China 9-11 March 2012. Malcolm Brady 1 , Vikas Kumar 2 , Arijit Bhattacharya 3 Management & Information Systems

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Simulating Orthopedic Activity in the Physiotherapy Department of an Irish Hospital

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  1. Simulating Orthopedic Activity in the Physiotherapy Department of an Irish Hospital 2nd International Conference on Computers and Management CAMAN 2012 Wuhan, China 9-11 March 2012 Malcolm Brady1, Vikas Kumar2, Arijit Bhattacharya3 Management & Information Systems Dublin City University Business School Dublin, Republic of Ireland 1malcolm.brady@dcu.ie; 2vikas.kumar@dcu.ie; 3arijit.bhattacharya@dcu.ie Jun Dai5 5The School of Information Management Wuhan University Wuhan city, Hubei province, China daijun@whu.e V.N.S.A. Kumar4 4The Department of Industrial Engineering and Management Indian Institute of Technology, Kharagpur, India saianjani.iitkgpian@yahoo.comdu.cn

  2. The Hospital • Large acute general hospital • Located in Dublin suburbs • Serves community of 290,000 people, many elderly • Over 800 beds • Over 3000 staff • 143,000 outpatient visits • 45,000 emergency visits • Large physiotherapy department

  3. Multi-step research approach

  4. Taxonomy of simulation approaches

  5. Discrete event simulation in healthcare: literature

  6. High level process map of physiotherapy department activity

  7. Detailed map of physiotherapy treatment process

  8. Simulation model (Simul8)

  9. Conclusion • Simply mapping out the process clarified the situation for the various actors • Several small but significant improvements followed • Simulation allowed a new scenario to be tested at relatively low cost and with no disruption to activity

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