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Impact. Are we making a difference?. João Armando G. - ESC 6th Forum on Youth Programme and Adult Resources Obidos, Portugal, 18 - 22 March 2009. Impact? What Impact?. What impact are we talking about? Internal: In young people? In local groups? In regions?
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Impact Are we making a difference? João Armando G. - ESC 6th Forum on Youth Programme and Adult Resources Obidos, Portugal, 18 - 22 March 2009
Impact? What Impact? What impact are we talking about? • Internal: In young people? In local groups? In regions? • External: Also the environment’s Impact on us
We invest a lot in enabling Input (people, money, materials…) • We organize a lot of Activities (trainings, handbooks, camps…) • We can measure our Output (People trained, participants in camps…) • We can identify some Outcomes from what we do (More progression, better acountability…) • But how can we know what real Impact we have?
Impact is all changes resulting from an activity, project or organisation. It includes • intended as well as unintended, • negative as well as positive, and • long-term as well as short-term effects • Impact = Outcome is less estimation of what would have happened anyway
What was the last thing you have done that will probably have an Impact in the local groups of your association?
Key topics related to impact • Culture & Structure • Participation & Communication • Quality experiences • Evaluation/assessment/review
Culture is defined as a set of shared beliefs, values, customs, norms and behaviors that members of a society use to relate to their world and each other.
…or… Local Regional Local Local Local Local Regional National Local Local Local Local Regional
Participation may mean to involve people in building the process of change and not only to be informed at the end of it
Benefits of Participation Democracy – strengthens committment of members Decisions – more robust and less controversial Knowledge – integrates different types of knowledge Project – allows adjustments from the early phase Quality in the decision making process – more sustained decisions improving the acceptance Implementation – makes it easy
Participation tools Scout magazine Website (+ Forums) Newsletters Caravans Assemblies Workshops Seminars Training sessions Focus groups Pilot groups Surveys (e)Mailings Road shows Interviews Meetings Leaflets Partnerships Conferences & Foruns Call center Resource center Polls Networks (Educational) Materials Events …
Making people go through a concrete experience is the best way to have an impact • "Experience is not what happens to you, it is what you do with what happens to you" (Aldous Huxley) Tell me and I’ll forget;Show me and I may remember; Involve me and I’ll understand. Chinese Proverb
Doing Quality work is… • Not just playing at activities • Not only organising camps & big events • Not only writing programmes and books • Not only discussing around the campfire • Not only having improved training systems
But using the Quality Spiral PLAN William Edwards Deming(14/10/1900 – 20/12/1993) ACT DO CHECK
Evaluation is a systematic process of collecting and analyzing information that determines to what extent an action, project or programme has achieved its defined goals and objectives. • A culture of EAR must be encouraged in all levels • Evaluation is a good thing • Evaluation is a starting point
Measuring Impact • Some impacts cannot be measured • There are short, medium and long term impacts • There are unantecipated impacts • Methods • Quantitative • Qualitative
Measuring impact - tips • Identify your “audiance(s)” and prioritise • Think about measuring from the beginning • Set a number of possible indicators (bare in mind the “distance travelled”) • Include monitoring (follow what is happening) • Use collaborative and “fit-to-purpose” methods • “think out of the (scout) box”