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Service System 101 March 2013. Goals. Brief Intro into Service System Proposals for Group Support and Local Service Units Update from our Field Testers in Back to Basics Panel Discussion Exercises. History. Service System Project passed in 2008 & 2010 WSC ’ s
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Goals • Brief Intro into Service System Proposals for Group Support and Local Service Units • Update from our Field Testers in Back to Basics • Panel Discussion • Exercises
History • Service System Project passed in 2008 & 2010 WSC’s • Vision for NA Service passed in 2010 • Service System Resolutions passed in 2012 • Transition plan will be presented to WSC in 2014
Common Challenges
Foundational Principles Purpose-Driven Group-Focused Defined by Geographic Boundaries Collaborative Flexible
Group Support Unit“GSU” • Welcomes new groups & members • Outreach to groups • Informal information sharing • Orientation to service • Open attendance • “Neighborhood” based • Usually multiple GSUs for one LSU
Local Service Unit“LSU” • Delivers bulk of local services (i.e. H&I, PR) • Planning (i.e. projects) • Meets less often – quarterly • Conforms to recognized geographic boundaries (i.e. counties) • Uses some form of Consensus-based Decision Making (CBDM)
Local Service Unit Annual Assembly Planning Event • Gathers input • Develop goals • Sets service priorities • Wide attendance of members
Local Service Board“LSB” • Meets monthly (or as needed) • Officers, delegates, project coordinators • Oversees projects • Coordinates planning assembly • Develops budgets and plans • Maintains external relationships
Ongoing Issues of concerndiscussion Topics • Boundaries of LSU’s and Border Communities • Consensus-Based Decision Making • Planning Process; Project-based • Lit Distribution & Fund Flow • Regional Service Offices • Seating Criteria (WSC) • Role of Zones • Incorporated Bodies (i.e. Conventions)