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Service System Proposals 101 February 9, 2013

Service System Proposals 101 February 9, 2013. Project Background. Workshop feedback for many years reports common challenges apathy, duplication of efforts, poor communication… Project passed in 2008 & 2010 Vision for NA Service passed in 2010 Resolutions passed in 2012

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Service System Proposals 101 February 9, 2013

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  1. ServiceSystem Proposals101 February 9, 2013

  2. Project Background • Workshop feedback for many years reports common challenges • apathy, duplication of efforts, poor communication… • Project passed in 2008 & 2010 • Vision for NA Service passed in 2010 • Resolutions passed in 2012 • Transition plan will be presented in 2014

  3. Elements of an Effective System

  4. Foundational Principles Purpose-Driven Group-Focused Defined by Geographic Boundaries Collaborative Flexible

  5. Overview of the Proposals • GSUs and LSUs replace ASCs • GSUs devoted to group support • LSUs devoted to service delivery

  6. Group Support What happens at the GSU: • Welcome & outreach to new groups & members • Informal information sharing – group to group • Orientation & introduction to service • Open attendance • “Neighborhood based” • Usually multiple GSUs for one LSU

  7. Local Services The Local Service Unit: • Delivers bulk of local services • Uses planning • Meets quarterly • Conforms to a recognized geographic boundary • Uses CBDM

  8. Local Services Annual Assembly • Planning event to gather input, develop goals, and set service priorities • One of the quarterly LSU meetings • Wide attendance consisting of any other interested members

  9. Local Services Local Service Board • Meets monthly (or as needed) • Similar to our FST • Oversees project workgroups and essential services • Coordinates planning assembly • Develops budgets and plans • Maintains external relationships

  10. State Service Body • Builds relationships with statewide government and professionals • Centralized services & resources • Helps guide LSU creation - boundaries • Communication link between WSC and local NA communities • Holds annual assembly and convention

  11. Geographic Boundaries • Carry our message • Alignment • Fill Gaps • Reduce Duplication

  12. Service System Webpage More information is available atwww.na.org/servicesystem

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