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Mobile Access to All Things Academic. Presented by Mark Jones Chief Client Officer Datatel. Session Syllabus. Get your attention, educate, entertain and translate Convince you that you need a mobile strategy for your campus – for the right reasons
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Mobile Access to All Things Academic Presented by Mark Jones Chief Client Officer Datatel
Session Syllabus • Get your attention, educate, entertain and translate • Convince you that you need a mobile strategy for your campus – for the right reasons • Use real world example to illustrate the “art of the possible” American Association of Community Colleges
Gratuitous Attention Grabbing Video Cool Video American Association of Community Colleges
2010 500 3rd 500,000,000 American Association of Community Colleges
After Web, Mobile Device is “Weapon of Choice” • Over 99.7% of students have a mobile device. • Spring 2010 - National rollout of Android OS. Verizon ran TV ad campaign promoting a $79.99 smart phone with a second one for free. • February 2011 - Verizon (see below) promoting two LG Vortex smart phones for $49.99. (37.5% decrease from previous example.) American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
Quick Start Guide to “Texting” • OMG – Oh my Gawd! • BFF – Best Friend Forever • LOL – Laughing Out Loud • BRB – Be Right Back • G2G – Got To Go • CUL8R – See You Later • 2EZ – Too Easy • 2MORO – Tomorrow • TMI – Too Much Information • 2NITE – Tonight • 4EVER - Forever TxtUL8R – Text You Later NUFF – Enough <3 – Heart BFN – Bye For Now CMU – Crack Me Up CUNS – See You In School CYE – Check Your Email DEGT – Don’t Even Go There PAW – Parents Are Watching Cryn – Crayon or Cryin(g) American Association of Community Colleges
Mobile Devices Not Just For Social eLearning Campus Connection Key contacts Important numbers Notices/alerts Maps Course Status Course Information Events • Course information • Faculty interaction • Peer interaction • Lecture replay (mp3/video) American Association of Community Colleges
U.S. Education: The Challenge • The challenge for our education system is to leverage the learning sciences and modern technology to create engaging, relevant, and personalized learning experiences for all learners that mirror students’ daily lives and the reality of their futures. • Source: Transforming American Education: Learning Powered by Technology; • National Educational Technology Plan 2010; March 5, 2010; • Office of Educational Technology, U.S. Department of Education American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
Students Expect It • “Our students, faculty, and staff really like having mobile access. In fact, today’s students expect it, and if it’s not available, that’s a detractor.” • Lee ColawChief Information OfficerAmarillo College American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
The Life of A Professor • Pre-1998
The Life of A Professor – Today • Today
Cool Factor Vs. Essential Tool • What are keys to persistence on your campus • People and process • Technology (retention alert systems) • Engagement (how do you define/measure) • Right information, right time • Creating a safety net/support infrastructure • Making it easier to do “business” with your campus • Student focused vs. staff focused American Association of Community Colleges
An Illustration: Datatel Mobile Access (MOX) • Datatel MOX is multi-device, fully integrated mobile app for prospective students, students, faculty, staff, and alumni that surfaces key administrative and learning data for on the go consumption American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
MOX at Amarillo College • “Community college students are perceived as lacking in computers and laptops and things of that nature, but if you look at your audience, they all have smart phones. That’s when I realized we needed a mobile app.” • Lee ColawChief Information OfficerAmarillo College American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
Important Numbers American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
Maps American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
Maps: Multiple Campuses American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
Maps • “Administrators use the directory functionality frequently. We’re growing to three campuses and people change offices a lot. So the fact that they can head out to an office in another building and then use MOX as a guide is great.” • Matthew RomeoDirector of University Applications Quinnipiac University American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
Info American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
Events American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
News American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
My Card American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
Friends American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
Notifications • “Our business office loves the notifications, that students can see if their bill is due or that they haven’t completed their medical form. We use that heavily.” • Janice WachtarzAssoc VP of University ApplicationsQuinnipiac University American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
Notifications • Job responsibilities • Company message • Competitors American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
Courses • “I use the courses tool the most to see if any of my friends are in my class.... When you have a question that you want to ask a classmate, you can easily access the roster and email your question. This came in handy when a teacher didn’t post an assignment, and I was able to ask a classmate about it.” • Emily Morgan - Print Journalism studentClass of 2011Quinnipiac University American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
Courses American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
Directory • “I hate going online to find telephone numbers so I love the directory.” • Emily MorganPrint Journalism StudentQuinnipiac UniversityClass of 2011 American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
The Future of MOX at Amarillo • MOX will be the user interface of choice • MOX will provide classroom collaboration • -Discussion forums, wikis, and blogs • -Chat presentations • MOX will perform transactions • -Registration and Waitlisted Class Alerts • -Time Entry and Bill Pay • MOX will provide streaming audio/video • Self-guided admissions tours • Menus, bookstore sales and bus schedules American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
Kudos • “Datatel MOX includes everything that a prospect, current student, or alum would go to our website for when using a mobile device...phone number, directions, a map...and RSS feeds are great to keep you in the loop – that’s just one more avenue to deliver this information by.” • Stacy Dean Britt Executive Director, Web Development Saint Xavier University American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
Kudos • “It was really easy to implement, and it satisfied people’s needs. We haven’t encountered resistance or needed an increase in support. In IT, when things are working as they should, the phones are quiet. With the MOX implementation, it’s been very quiet.” • Aaron CowderyDirector of Administrative ServicesMarietta College American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans
Questions??? American Association of Community Colleges Annual Convention, April 9-12, 2011, New Orleans