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Outsourcing, the Ukraine and other Tall Tales of Adventure

Outsourcing, the Ukraine and other Tall Tales of Adventure. John Nemanic MBA, Chairman, Hostopia.com Inc. December 14 th , 2005. Ongoing Management Is the Most Important Key Success Factor for Outsourcing Projects. Agenda. Past Success Stories Recent Success Stories

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Outsourcing, the Ukraine and other Tall Tales of Adventure

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  1. Outsourcing, the Ukraine and other Tall Tales of Adventure John Nemanic MBA, Chairman, Hostopia.com Inc. December 14th, 2005

  2. Ongoing Management Is the Most Important Key Success Factor for Outsourcing Projects

  3. Agenda • Past Success Stories • Recent Success Stories • We take the Plunge… • Lessons Learned • Final thoughts

  4. Past Success Stories (Part 1) • Internet Direct Canada Inc. • Inception • Growth • Success

  5. Past Success Stories (Part 2) • Tucows Inc. • Inception • Growth • Success • Toll on Personal Life

  6. Recent Success Stories • Hostopia, Inception, Growth, Success • Great Story – Why Outsource? • What is Geeks for Less? • Ukraine vs. Russia – Where?

  7. Simplified Map of Ukraine GeeksforLessStaff

  8. We take the Plunge… • First trip to Ukraine Nov. 2003 • 2 Years Later: Dec. 2005

  9. Lessons Learned (first) • Keep key core team of the developers onshore • Manage the Workflow and Projects • Create Clear and Precise Specifications

  10. Lessons Learned(continued) • Language, Culture, Work habits • Onshore staff = Security! • Management of total cost and commitments

  11. Final Thoughts • Ongoing Management Is the Most Important Key Success Factor for Outsourcing Projects

  12. Questions?

  13. References • http://eng.maidanua.org/ • www.managingoffshore.com • www.trestlegroup.com/documents.html • www.businessweek.com/print/magazine/content/04_45/b3907090_mz054.htm?chan=gl • www.informationweek.com/story/showArticle.jhtml?articleID=54201364

  14. Links • Geeksforless Contact Information: • Canadian Head Office • Mr. Glen Beer • GeeksForLess Inc. • 5915 Airport Road, Suite 110 • Mississauga, Ontario, Canada • L4V 1T1 • Phone: 416-883-3030 (office) • 204-291-9181 (cell) • E-mail: gbeer@geeksforless.com • www.geeksforless.com • Headquarters:110 East Broward Blvd., Suite 1650Fort Lauderdale, Florida 33301 • Canadian Operations:5915 Airport Road, 11th FloorMississauga, Ontario L4V 1T1 • Telephone: 1 800 322 9438Fax: 1 800 979-9587Email: sales@hostopia.com • http://www.hostopia.com/contact_landing.php

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