Arab Health issue of MEDtalk – the American Hospital Dubai’s

1. THE COMMUNITY HEALTH NEWSLETTER FROM AMERICAN HOSPITAL DUBAI ARAB HEALTH 2016 INSIDE THIS ISSUE PAGE 1 MESSAGE FROM THE CEO PAGE 2 MESSAGE FROM THE CHIEF MEDICAL OFFICER’S OFFICE PAGE 4 INNOVATIONS AND NEW SERVICES PAGE 6 NEW DOCTORS WELCOME TO THE ARAB HEALTH 2016 ISSUE OF OUR NEWSLETTER I introduce this special Arab Health issue of MEDtalk – the American Hospital newsletter patient and healthcare community. am delighted to Conference, and will also chair the 4th Middle East Big Data Conference at the Arab Health Congress. One of our major developments in 2015 was the launch of our first primary care clinic in the community and we are delighted with the response over the first 12 months of operation. In fact, we are now extending services to include OB/GYN and dermatology. Dubai’s for our 2016 will be another landmark year for the American Our commitment to providing the community we serve with the highest quality of US standards of healthcare remains and I am personally committed to enhancing our patient-centric approach by meeting not only the medical needs of patients but also by providing the highest level of care and compassion for a truly positive healing experience. In the newsletter you can read more about the current developments at the hospital including the extension of our Palliative care services and the launch of our new Advanced Rehabilitation Center. We also take this opportunity to introduce the new physicians joining our growing team. Hospital Dubai, with the launch of exciting new initiatives and innovative services that will continue the hospital’s pioneering tradition. All of these are based firmly on our JCI and CAP accreditations, which were reaffirmed in 2015, maintaining our perfect record in these leading international accreditation programs. Many of these initiatives will be highlighted at Arab Health 2016, where we are once again a Platinum Sponsor and where our physicians will also play a leading role in elements of the Arab Health Congress. Dr Omar K Hallak, Consultant Interventional Cardiologist, is Activity Director at the 8th Middle East Cardiovascular Disease and Intervention Conference. Dr Aaron Han Chief, Department of Pathology and Laboratory Medicine and Acting Chief Medical Officer at the American Hospital Dubai is a keynote speaker at the MEDLAB Congress/Laboratory Management On behalf of the Board and Management of the American Hospital Dubai, I would like to wish all our readers a very happy and healthy 2016. Peter Makowski Chief Executive Officer www.ahdubai.com

2. MESSAGE FROM THE CHIEF MEDICAL OFFICER’S OFFICE Aaron Han,MD, PhD, FCAP Consultant Pathologist Chief, Department of Pathology Acting Chief Medical Officer (CMO) In 2016, the American Hospital Dubai will continue to focus on three major themes – access to services, personalized care, and innovation. Each of these key themes will help enhance our clinical services and patient care. INCREASING PATIENT ACCESS TO OUR SERVICES We are especially proud of our agreement with SAADA, under which eligible UAE nationals can access a comprehensive range of AHD medical procedures and services, including wellness and screening checks, with the benefit of direct billing. Our first new community clinic – Dubai Media City Clinic (DMCC) – has had a major impact on the community in its first 12 months of operation. DMCC was initiated with a suite of family-friendly services, staffed by a dedicated team of healthcare providers, delivering the same high standards of care as AHD main campus. Patients asked, and we responded by providing convenient access to high quality care within the communities where people live and work. We are now extending services beyond Primary Care (starting with gynecology and dermatology) and additional services will continue to be rolled-out through the year. SAADA (which means ‘happiness’ in Arabic) is a fantastic innovation providing valuable health insurance coverage for UAE nationals in Dubai with a focus on screening and prevention and ultimately personal and population wellbeing and health. Truly, this is a great testament to the Government of Dubai’s foresight and commitment to providing and ensuring the highest quality of healthcare for the country. TREATING THE INDIVIDUAL THROUGH PERSONALIZED MEDICINE We have also strengthened our relationships with insurers and TPAs (Third Party Administrators). The American Hospital Dubai works with around 80 international and local insurance companies. As a result we are caring for an increasing patient population in the UAE. Last year we formalized an agreement with the SAADA network, providing health insurance for UAE nationals in Dubai, and NEXtCARE the leading Third Party Administrator (TPA) for the insurance industry in the GCC and MENA region and a member of the Allianz Group. Individualized targeted therapies in cancer care are now a current reality. We see this every day as we care for patients with cancers especially of the lung, breast, brain, thyroid, and melanoma. In addition, because of many advances in therapies, many cancers are now chronic diseases and very stressful for patients and their families. These stresses require a close working, ARAB HEALTH 2016 | PAGE 2

3. PERSONALIZED CARE AND FAMILY SUPPORT WITH DEDICATED MEDICAL TEAM THE COMPREHENSIVE CANCER CARE CENTER AT THE AMERICAN HOSPITAL DUBAI PURSUING EXCELLENCE AND INNOVATION IN HEALTHCARE personalized (adults and children) and family and the team of care providers, to provide the optimal healing environment. relationship between patients AHD has a commitment to be a leader in innovative healthcare. We will continue to introduce new services and facilities to enhance patient care and outcomes. Some notable achievements include pediatric sub-specialty services, and a state of the art Catheterization Laboratory. We are also expanding our radiology and oncology services and looking at the exciting potential of 3D printing and robotics as they are deployed in healthcare. The AHD Cancer Care Center provides adults and children with the full range of diagnostic, treatment and rehabilitation services, including chemotherapy and the department in Dubai. The Cancer Care Center treats up to 50 patients every day and continues to grow as we become the one-stop comprehensive cancer center of choice. only radiotherapy One example is our SPECT-CT (single photon emission computed tomography) service. This medical imaging technique/ technology takes two different types of scans from a patient and fuses the images together to create a single 3D-image that gives more precise information and can identify cardiovascular and bone disease, and be extended to evaluate tumors or even Alzheimer’s disease. We are committed to you and to provide the best in class American-standard healthcare. The Cancer Care Center’s multidisciplinary team works with patients and families to provide a tailored personalized treatment programme for each and every patient, as each is unique in terms of their health condition, cultural background, and need for social support. Patients may been treated by the team for several years and this shared journey and frequent regular interaction gives them a unique connection to the hospital. Many of our patients truly consider AHD their extended “family”. ARAB HEALTH 2016 | PAGE 3

4. INNOVATIONS AND NEW SERVICES PALLIATIVE CARE PARTNERS WITH ONCOLOGY TO SUPPORT PATIENTS The American Hospital Dubai’s Cancer Care Center opened in 2005 and offers adults and children a comprehensive range of diagnostic, treatment and rehabilitation services, including chemotherapy and the only radiotherapy department in Dubai. The Center treats up to 50 patients every day, treating all forms of cancers, malignancies and blood disorders The American Hospital Dubai was the ‘Healthcare Partner’ to the UAE Cancer Congress 2015, where the Hospital inaugurated a palliative care program at the congress, chaired by Dr. Mona Tareen, (Geriatrician / Hospice & Palliative Care Specialist). The hospitals launched its palliative care service in December 2014. “Palliative Care focuses on the quality of life in patients, who may have life limiting illnesses, by focusing on the prevention of suffering and relief of symptoms particularly early in the course of the illness,” says Dr. Mona. “It addresses all the domains of pain, symptom management, spiritual existential and psychological aspects of care. Our service aims to provide supportive services and is integrated into oncology. It helps patients to better understand their illness and manage distressing clinical complications that may occur. The old concept of Palliative Care being applied at ‘end of life’ is no longer the case. It can be applied and is being applied in conjunction with active treatment as studies have shown improved symptom management, quality of life and helps patients through their disease trajectory.” The Palliative service comprises an Outpatient based alongside Oncology providing pain and symptom management as well as supportive care to oncology patients. The Inpatient arm supports consultants in managing all their medical issues and pain management. For the Cancer Care Center, Palliative care is specialized medical care for people with serious illnesses, focused on providing patients with relief from their symptoms and stress. The goal is to improve the quality of life for both the patient and the family. for patients; the team can treat any complex case in adults and children, on an inpatient or outpatient basis. The Hospital’s multidisciplinary weekly Tumor Board –gathers experts who together consider and discuss the most complex cases – to assess proper treatment and follow-up. The Cancer Care Center team has access to the most comprehensive range of advanced medical technology – including the FACSCalibur™ Flow Cytometry system, the state of the art technology used in the fast and definitive diagnosis of cancers and tumors of the blood cells/ leukemia. ARAB HEALTH 2016 | PAGE 4

5. INNOVATIONS AND NEW SERVICES NEW ADVANCED REHABILITATION CENTER OPTIMIZES QUALITY OF LIFE FOR PATIENTS The American Hospital Dubai has opened an Advanced Rehabilitation Center to provide specialty care for patients requiring long-term care for serious conditions such as stroke or spinal cord injuries. The Center combines high-tech and high- touch to optimize the expertise of a multidisciplinary team. The holistic approach ensures care for the patient and their loved ones to help patients through their recovery and return to the highest possible quality of life and work. Rehabilitation is often needed to support patients after a massive stroke, for example, when the body may have lost half its normal functions affecting mobility, speech or resulting in significant brain damage. The aim is to get the patient back into the family home and community, living life as normally as possible. Rehabilitation includes intensive patient focus, and working with family members and other care providers, to help them adapt and support the patient. work with patients and families to adapt to these life-changing situations. Rehabilitation is still in its infancy in the Middle East. The American Hospital Dubai’s new Center will provide much-needed care to patients, who may face severely reduced mobility, speech or other bodily functions. These patients were not previously able to access this standard of care locally and had to travel outside the region. The American Hospital Dubai is already receiving patient referrals from our immediate region and beyond.” The outcomes for rehabilitation patients can be very good. Life expectancy for patients with these seriously debilitating conditions can be normal. However, specialty care is required long-term. The good news is that patients can live fully productive lives. With the right level of expert support and care, these patients can enjoy a high quality life involving their favourite activities, and memorable times spent with loved ones. The new Advanced Rehabilitation Center is a dedicated facility located in the hospital’s new Bed Tower. With a total of 22 private rooms, the center provides patient-centric therapy and comprehensive patient care under one roof. The multidisciplinary team consists of more than 20 staff, including a physician specialist in neurological and spinal cord injuries, physiotherapist, occupational therapist, speech therapist and full-time specialty nurses. Dr. Nazakat Hussain, Clinical Director of Rehabilitation Medicine at the American Hospital Dubai, comments: “Rehabilitation is a long-term commitment and our team has the experience and compassion to ARAB HEALTH 2016 | PAGE 5

6. NEW DOCTORS Dr. Hua Carolyn Yang Nuclear Medicine / PET-CT Dr. Yang is certified with American Board of Nuclear Medicine (ABNM) in 2009. She also certified with Certification Board of Nuclear Cardiology (CBNC) in 2010. In 2006, she did her Fellowship in PET/CT Nuclear Medicine from the Hospital of University of Pennsylvania, USA. She completed her basic medical training from Beijing Medical University, China in 1983 and completed her nuclear medicine residency training with Yale University New Haven Medical Center, Connecticut, USA. Prior to joining us, Dr. Yang worked as a Staff Physician at The IMA group, PA, USA. She worked at New York Methodist Hospital as an Attending Nuclear Medicine Physician from 2011 to 2013. She also worked as an Attending Nuclear Medicine Physician at Audie Murphy VA Hospital, Texas in 2013 and Philadelphia VA Medical Center, Pennsylvania, USA in 2010. Dr. Areen Said Neurologist Dr. Areen Said completed his US Board Certification in Psychiatry and Neurology in 2003 and re-certified in 2013; and his basic medical training was at the University of Jordan in 1996. Prior to joining us, Dr. Said worked as a Neurologist at Trinity Health, North Dakota, USA since August 2014. From May 2010 to May 2014, he was in private practice as a Neurologist at Coastal Neurology, PLLC, Wilmington, North Carolina, USA. Dr. Aqeel Ghori General Surgeon Dr. Aqueel Ghori completed his basic medical training in 1990 and did his Fellowship from the Royal College of Surgeons (FRCS) from UK in 1994. He further completed his FRCS (Gen) Subspecialty Colorectal Surgery in 2003, and In 2003, he also acquired his Certificate of Completion of Specialist Training (CCST). Dr. Ghori also has Fellowship from the Royal College of Surgeons of Canada (FRCSC) in 2014. Prior to joining us, Dr. Ghori worked since June 2009 as a Consultant General and Colorectal Surgeon at the Cypress Regional Hospital, Swift Current, SK, Canada. From March 2004 to May 2009, he worked as a Lead Colorectal and General Consultant Surgeon at North Devon District Hospital Barnstaple, UK. ARAB HEALTH 2016 | PAGE 6

7. Dr. Balu Bhaskar Intensivist Dr. Balu Bhaskar has a Fellowship from the College of Intensive Care Medicine, Australia (2010) and Fellowship from the Joint Faculty of Intensive Care Medicine, Australia and New Zealand (2009). He also has a Fellowship from the College of Chest Physicians (FCCP), USA (2009). Dr. Bhaskar completed his Master of Medicine in Anesthesiology from India (1999) and did his basic medical training from Calicut University, India in 1996. Prior to joining us, Dr. Bhaskar worked as Intensive Care Staff Specialist at The Prince Charles Hospital, Brisbane, Australia since 2010. He was also the Supervisor of Training of the Intensive Care Unit at the same hospital since June 2012. Dr. Bhaskar has also been the Senior Lecturer at the University of Queensland since October 2012 and at Griffith University since January 2010. Dr. Nikolaos Zavrakidis Vascular Surgeon Dr. Nikolaos Zavrakidis is an experienced Consultant Vascular and Endovascular Surgeon. In the last 26 years he worked in different Surgery positions. He holds Board Certification in both Vascular and General Surgery in the following National Boards: Germany, Norway, Sweden and Denmark. After his training at the University of Copenhagen, he has exclusively in the last 15 years worked as Vascular Surgeon and has performed thousands of Vascular and Endovascular operations. Dr. Louis Chaptini Gastroenterologist Dr. Louis Chaptini is US Board Certified in Internal Medicine (2002) and Gastroenterology (2005). He did his basic medical training from St. Joseph University, Beirut, Lebanon, 1998. Prior to joining us, Dr. Chaptini worked as Assistant Professor of Medicine, Department of Internal Medicine, Section of Digestive Diseases, Yale University School of Medicine, New Haven, CT, USA. Since October 2012, he was the Director of Endoscopy, Yale Health, New Haven, CT, USA. From November 2011 to August 2012, he was the Chief, Division of Gastroenterology, St. Francis Hospital, Wilmington, DE, USA. ARAB HEALTH 2016 | PAGE 7

8. Better Care is now Closer to your Heart American Hospital Clinics Dubai Media City Dubai Pearl The new American Hospital Clinics based in Dubai Media City offers close and convenient access to high quality primary care for adults and children, with Western board certified specialists for patients in the nearby residential areas as well as access to the American Hospital Dubai’s full range of specialty services and diagnostics at the main hospital campus. Dubai Media City Hessa Street DMC DMC Al Sofouh Dubai Media City Business Central Towers DU Bldg. Gloria Hotel From Sharjah Sheikh Zayed Road From Abu Dhabi Dubai Internet City Metro Station The American Hospital’s new Dubai Media City Clinics is based on the ground floor of the Business Central Towers, Sheikh Zayed Road. Al Barsha Tecom The Greens Emirates Golf Glub From Al Khail Road Medical Services Primary Care Clinic Pediatrics Clinic Gynecology Clinic Dermatology Clinic MOH JI88908 For appointments, please call +971 4 377 5500 or visit www.ahdubai.com American Hospital Clinics accepts most major health insurance plans, please call (+971) 800 - 5500