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Tuition Account Refunds through Direct Deposit

Tuition Account Refunds through Direct Deposit. Carold Boyer-Yancy, Director Student Service Center Diane Scutti, Manager of Accounting Operations Office of Financial Affairs Saint Joseph’s University. Reasons for Direct Deposit. Students needing immediate access to their funds

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Tuition Account Refunds through Direct Deposit

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  1. Tuition Account Refunds through Direct Deposit Carold Boyer-Yancy, Director Student Service Center Diane Scutti, Manager of Accounting Operations Office of Financial Affairs Saint Joseph’s University

  2. Reasons for Direct Deposit • Students needing immediate access to their funds • Eliminate checks that are lost in the mail • Avoid delays caused by the USPO • Accounts Payable and the Student Service Center have less checks to process • Help students avoid check cashing fees • Provide improved service for our students

  3. Implementation of Direct Deposit • Develop a method to gather, monitor and change student banking information • On-line to make the process as easy as possible for AP and the SSC • Payroll did not want us to impact their direct deposit information on GXADIRD

  4. Banner Process Update TSADETC (Detail Code Control Form)

  5. Banner Process, cont. • SSC submits refunds to AP in the normal manner • Student receives an electronic email when the direct deposit has been processed • A check register was developed(FZBCHKR) for the SSC to help them identify checks vs. direct deposit

  6. Getting the word out…. Email Brochure Posters A brochure with every refund check To date 748 students have signed up for direct deposit!

  7. Expectations • Student entering bank information multiple times • Rejections-no pre-noting and incorrect information entered • Routing number not on validation list • Increase in emails to SSC alias • Purging policy-getting students off of Direct Deposit once they have graduated

  8. Benefits Positive Feedback from both Students and Employees!

  9. Future Efforts • More advertising • Orientation • Open House • Mandatory • Parent reimbursement

  10. Tuition Account Refunds through Direct Deposit • Thank you for attending • Questions????? • Carold Boyer-Yancy, cyancey@sju.edu • Diane Scutti, dscutti@sju.edu

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