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ENABLING QUICKER RESPONSE FOR HOSPITALITY »

ENABLING QUICKER RESPONSE FOR HOSPITALITY ». Enterprise-grade Wireless. PRODUCTS YOU CAN RELY ON. Reliable, consistent voice quality in any enterprise environment Robust devices that stand up to extended use Integration providing real-time access to time-sensitive information.

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ENABLING QUICKER RESPONSE FOR HOSPITALITY »

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  1. ENABLING QUICKER RESPONSE FOR HOSPITALITY»

  2. Enterprise-grade Wireless PRODUCTS YOU CAN RELY ON • Reliable, consistent voice quality in any enterprise environment • Robust devices that stand up to extended use • Integration providing real-time access to time-sensitive information COMPATIBLE WITH ANY INFRASTRUCTURE Leverage existing telecom and data infrastructure Guaranteed interoperability Enterprise-class features and functionality

  3. Meeting the Special Needs of Hospitality Streamline information flow & improve response time • Improve customer-facing services • Ensure timely interaction dealing with guest’s needs • Enable the right assistance on short notice • Communicate room cleaning requests quickly & effectively • Quickly locate employees & assign tasks • Send employee alerts via messaging • Enhance hotel security for guests and staff

  4. Hospitality Customers SUNSET MARQUIS FIRMDALE HOTELS Tucker’s Point Hotel & Spa

  5. Hotel Environment Keep guests safe Customer Facing Services Improve response time Operational Activities Leverage productivity Room Service Concierge Porters Maintenance Room Cleaning Night Phones Door Bells Property Mgmt Fire Alarm Security Building Mgmt Emergency Alerts Maximize Existing Systems Getting the most from integration with your current systems

  6. Unleash the Power of Wireless Connectivity Improve customer experience Quick response to safety concerns Increase interaction & responsiveness Reduce customer waiting time

  7. HotSOS 2-Way Messaging • Send service orders directly to a wireless handset for quicker response. • Acknowledge and update service order status thru the handset soft keys. • Send HotSOS order to multiple individuals; once a “start” is acknowledged, erase message from other handsets. • Forward a service order to another individual if busy…HotSOS still receives status update via the forwarded message.

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