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bring every citizen, school, business and administration on-line - quickly

bring every citizen, school, business and administration on-line - quickly create a digitally literate and entrepreneurial Europe ensure an inclusive information society. Objectives. 11. address key areas of action at European level can make a difference

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bring every citizen, school, business and administration on-line - quickly

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  1. bring every citizen, school, business and administration on-line - quickly • create a digitally literate and entrepreneurial Europe • ensure an inclusive information society Objectives 11

  2. address key areas of action at European level can make a difference • collaborative efforts by Member States, Commission and private sector • 10 key areas selected for action How? 12

  3. Action 1. European youth into the digital age 2. Cheaper Internet access 3. Accelerating e-commerce 4. Fast Internet for researchers and students 5. Smart cards for secure electronic access 13

  4. Action 6. Risk capital for high-tech SMEs 7.eParticipation for the disabled 8. Healthcare online 9. Intelligent transport 10. Government online 14

  5. e-Governmentin the Environment Sector

  6. Government Online Priorities • Ensure easy access to at least four essential types of public data in Europe. • Define the pilot areas • Ensure consultation and feedback via the Internet on major political initiatives. • Ensure that citizens have electronic access to basic interactions.

  7. Reporting Burden • Each year, each member state has to provide 37,000 figures to various international environmental reporting systems, essentially answering that many questions. • Only 17% of these figures are related to evaluating the effectiveness of any particular EU policy. • There are 57 sectoral committees in the environment sector alone. • Most of them have developed their own data collection and applications.

  8. The Public and Decision-Makers The Public and Decision-Makers EuroStat EuroStat EC EC EEA EEA OECD OECD UNEP UNEP DG DG ETC ETC DG DG NRC NRC NFP and other National Authorities NFP and other National Authorities Currently: Ad-hoc Overlapping Data Exchange on Email, Floppy, Fax, Letter

  9. The Public and Decision-Makers EuroStat EC EEA OECD UNEP DG ETC DG EIONET Server NRC NFP and other National Authorities 2001: From Data Exchange to Information Provision

  10. Trans-parency: Vertical Portalsfor Known User Communities

  11. EIONET Links with Other Networks European Community Clearing-House Mechanism under the Convention on Biological Diversity is hosted on EIONET

  12. Lessons Learnt in e-Community Building

  13. General Success Factors in Network Building • It is easy to start a network, but difficult to keep alive • Build the organisation and technology hand in hand: Managers must understand technology andtechnologists must listen to users • Understand users' contraints • Respect rights of data custodians • Provide opportunity -- the IS lives by opportunity • Then, persistence

  14. Building Institutions • Network organisations can not be managed – but they can be led • Network organisations are normally based on voluntary cooperation – motivated by opportunity • By nature, network organisations are slow – a top down drive difficult to create • The traditional approach for defining user needs first and then finding technological solutions does not normally work • Demonstration, interaction, and iteration works • Spread of best practice works, make the best the norm • Providing a political forum works

  15. Building Network Infrastructure • Model the organisational network in technological infrastructure– ownership • Build services that provide opportunity • Learn how to build on each others' work • Build infrastucture – open interfaces • Build gateways – navigate by metainformation • Allow contributions – build dialogue and platform for opportunity • Personalise and integrate • Don't build applications – build infrastructure

  16. Building Content Value Chains for Communities • Information society consists of communities (i.e., networks of people and organisations) • Content can not be the same for all • We have tried mass personalisation: How to define Special Interest Groups without excessive fragmentation? What is the critical mass? • Personalisation via community portals • Involve content publishing expertise in all teams • Avoid information overload • Key in value chain: From information exchange to information provision • When is information sustainable?

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