GLOBAL NEW BUSINESS HOLD PROCESS

1. SUPPLIER REMOVED FROM NEW BUSINESS HOLD EXIT CRITERIA MET INITIATE GLOBALSOURCING YES IS THIS2NDREVIEW GLOBAL NEW BUSINESS HOLD PROCESS SUPPLIER WITH ONGOING QUALITY ISSUES OR LACK OF QS9000 IDENTIFIED INTERNAL DIVISIONAL/ REGIONAL RECOMMENDATION AND COMMUNICATION (INCLUDING CREATIVITY TEAM) IMPACTED S.Q. RECOMMENDS HOLD & SUBMITS HOLD FORM WW AGREEMENTTO PLACEON HOLD COMMODITY TABLE RECOMMENDS NEXT STEPS NO HOLD PROCESS ENDS UNTIL FURTHER ACTION REQUIRED WWP S.Q. SOLICITS WW AGREEMENT (ALL COMMODITIES, REGIONS) HOLD INVOLVED COMMODITY AND INTERNATIONAL S.Q. ACTIVTY ISSUE JOINT LETTER TO SUPPLIER SUPPLIER ADDED TO NEW BUSINESS HOLD ADDING TO NEW BUSINESS HOLD RESPONSIBLE S.Q. RECOMMENDS LIFTING HOLD TO WWP S.Q. QUALITY --> S.Q. MONITORS INVOLVED COMMODITY AND INTERNATIONAL WWP S.Q. ISSUE JOINT WW LETTER TO SUPPLIER PURCHASING & S.Q. (RESPONSIBLE LOCATION) REVIEW IMPROVEMENT EXPECTATIONS WITH SUPPLIER WWP S.Q. SOLICITS WW AGREEMENT (COMMODITY & REGIONS) RESPONSIBLE ACTIVITY MONITORS PROGRESS YES AGREEMENTTO REMOVEFROM HOLD YES NO NO REMOVING FROM NEW BUSINESS HOLD COMMODITY TABLE RECOMMENDS NEXT STEPS NO COMMUNICATE IMPROVEMENT EXPECTATIONS WITH SUPPLER January, 2004 GM 1927-67