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Library Management / Decision Support Systems

Library Management / Decision Support Systems. Library Management / Decision Support Systems Overview. Library Management Key issues Current status Contribution of the EU Libraries Programme Decision Support Systems Electronic Management Systems for Library Use

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Library Management / Decision Support Systems

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  1. Library Management /Decision Support Systems German Libraries Institute Berlin

  2. Library Management / Decision Support SystemsOverview • Library Management • Key issues • Current status • Contribution of the EU Libraries Programme • Decision Support Systems • Electronic Management Systems for Library Use • Quality Management in Electronic Library Environments • Comparative Analysis of Projects 2

  3. Accountability Resources Demand for services Networking Changes through ICTs External networked environment Efficiency and effectiveness Management approaches Library Management / Decision Support SystemsLibrary Management Key Issues (1) • What are the issues in a library context? 3

  4. Library Management / Decision Support SystemsLibrary ManagementKey Issues (2) • Management issues in libraries • Decision making • Performance indicators (monitoring) • Performance measurement (evaluation) • Quality Management 4

  5. Library Management Projects Decision Support SystemsLibrary ManagementCurrent Status • Application of Modern Management Techniques • Limited application of • Decision support systems • Performance indicators and systematic measurement • Very early stage of quality management BUT • Increasing interest and experimentation • Significant impetus by EU Libraries Programme 5

  6. Library Management Projects Decision Support SystemsContribution of the Libraries Programme • Pan European approach to library management • Libraries Programme Action Lines • Support for library management projects • Concerted actions, consensus building • Dissemination of results 6

  7. Library Management ProjectsDecision Support SystemsDecision Support Systems • Projects • DECIDE • DECIMAL • EQLIPSE • MINSTREL • Concerted Action • CAMILE 7

  8. Library Management Projects Decision Support SystemsDECIDE • Aims • Define decision support requirements, approaches & methodologies • Develop a trial DSS prototype • Project findings and results • Found limited commonality between indicators of PROLIB, ISO, IFLA • Core indicators different for Als and PLs • Prototype developed 8

  9. Aims Define needs & practices of library decision makers Develop commercially viable DS module for integration into established LM systems Library Management Projects Decision Support SystemsDECIMAL 9

  10. Aims / Results Library needs analysis Specify, develop & validate an open client server system 2 modules: QM & PM workbenches Works best for ISO 9000 certified libraries Installed in 6 operational library sites Library Management Projects Decision Support SystemsEQLIPSE 10

  11. Aims / Results To define info needed for DS Specs & methods for data import & export To examine data protection To develop a prototype transformer with security & encryption Library Management Projects Decision Support SystemsMINSTREL 11

  12. Aims / Results Concerted action on PM and decision support To advance and disseminate the work of existing projects DECIDE, DECIMAL, EQLIPSE, MINSTREL To build consensus Workshops UK, Greece, Sweden, Germany, France, Spain, Ireland CAMILE discussion list CAMILE Web site: http://www.dmu.ac.uk/~camile/ Library Management Projects Decision Support SystemsCAMILE 12

  13. Library Management Projects Decision Support SystemsElectronic Management Systems • Projects • TOLIMAC 13

  14. Library Management Projects Decision Support SystemsTOLIMAC • Total Library Management Concept (TOLIMAC) • based on chip card and encryption technology, • integration of management functions such as: • user identification • access control • authentication • electronic payment 14

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  16. Library Management Projects Decision Support SystemsQuality Management in Electronic Libraries • Projects • EQUINOX 16

  17. Aims and expected results To develop an integrated QM & PM tool for library managers To define electronic PMs To enhance and adapt EQLIPSE ISO 9000 compatible QMS To assist non-ISO 9000 To come to an international agreement on standard PMs for the electronic library environment Library Management Projects Decision Support SystemsEQUINOX 17

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  19. Library Management Projects Decision Support SystemsComparative Analysis of Projects (1) • Use of Performance Indicators Project No. Indicators DECIDE * PROLIB, ISO, IFLA, Effective Academic Lib DECIMAL 77 PROLIB EQLIPSE 54 PROLIB, ISO MINSTREL 10** PROLIB EQUINOX 14 Electronic PIs * no core set of indicators used ** 21 measures used 19

  20. Library Management Projects Decision Support SystemsComparative Analysis of Projects (2) • DSS Prototype Development • focused on soft info and PM in DS tools • focused on integration of PIs with QM documentation • prototype supports the integration of management info • will adapt and enhance ISO 9000 LMS & Lib PM and benchmarking PIs 20

  21. Library Management Projects Decision Support SystemsComparative Analysis of Projects (3) • User Interface Development • Language user interface • Graphical user interface (GUI) • Windows standard interface 21

  22. Library Management Projects Decision Support SystemsComparative Analysis of Projects (4) • System Communications Interface • DECIDE, EQLIPSE, MINSTREL ODBC (Open Data Base Connectivity) • DECIMAL Specified for use with Heritage LM system. Layered structure to enable future development of DSM to interface more closely with a variety of LMS files • EQUINOX Library automation system supports both ODBC SQL and magnetic media transfer from multiple sources to multiple databases 22

  23. Library Management Projects Decision Support SystemsProject Web Sites • DECIDE http://www.efc.co.uk/DECIDE/REPORT/DECIDETP.HTM • DECIMAL http://www.mmu.ac.uk/h-ss/dic/research/decimal.htm • EQLIPSE http://www.mmu.ac.uk/h-ss/cerlim/projects/eqlipse.htm • MINSTREL http://elsa.dmu.ac.uk/minstrel/ • CAMILE http://www.dmu.ac.uk/~camile/ • EQUINOX http://equinox.dcu.ie/ • TOLIMAC http://tolimac.ulb.ac.be/ 23

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