San Diego Housing Commission (SDHC) City of San Diego Homeless Shelters & Services Programs

1. San Diego Housing Commission (SDHC) City of San Diego Homeless Shelters & Services Programs Temporary Bridge Shelters December Reporting Summary Housing Authority of the City of San Diego Agenda Item #3 March 13, 2018 Jeff Davis Executive Vice President & Chief of Staff San Diego Housing Commission Lisa Jones Director of Housing First Administration Homeless Housing Innovations Department

2. City of San Diego Temporary Bridge Shelter Programs Objectives • Offer a safe place for men, women, and children experiencing homelessness to receive Bridge Housing, Emergency Shelter, and appropriate services needed while preparing for permanent housing placements using the principles of “Housing First.” • Contribute to the regional goals of ensuring instances of homelessness are rare, brief, and non-recurring. San Diego Housing Commission Slide #2

3. City of San Diego Temporary Bridge Shelter Programs Goals • Low Barrier • Prioritize entry of 100 percent of beds for persons from the Streets, Emergency Shelter, or Safe Havens. • Occupancy Rate • Maintain a monthly average occupancy rate of at least 95 percent. • Length of Stay • Average length of time to move program participants out of shelters and into permanent housing is 120 days (no limit on length of stay). San Diego Housing Commission Slide #3

4. City of San Diego Temporary Bridge Shelter Programs Prioritization Levels – Target Populations • Priority Level 02 • Match Ready • VI-SPDAT score • “Match Ready” • Waiting to be matched to a housing subsidy • Priority Level 01 • Unit Ready • VI-SPDAT score • “Match Ready” • Matched to a housing subsidy • Looking for permanent housing 02 Match Ready 01 Unit Ready 03 Navigation Ready 04 Assessment Ready • Subpopulations • Single Adults • Families & Single Women • Veterans • Priority Level 04 • Assessment Ready • VI-SPDAT score • Priority Level 03 • Navigation Ready • VI-SPDAT score • Working with Housing Navigator to become “Match Ready” San Diego Housing Commission Slide #4

5. City of San Diego Temporary Bridge Shelter Programs Overview Single Adults Operator: Alpha Project for the Homeless Location: 16th & Newton Opened: December 1, 2017 Temporary Bridge Shelters Safe, short-term program providing shelter and basic services focused on supporting residents to access permanent housing. Veterans Operator: Veterans Village of San Diego Location: Sports Arena Boulevard Opened: December 22, 2017 Single Women & Families Operator: Father Joe’s Villages Location: 14th & Commercial Opened: Projected to Open January 3, 2018 San Diego Housing Commission Slide #5

6. City of San Diego Temporary Bridge Shelter Programs Single Adults Capacity Nightly Capacity: 324 beds are available each night to single men and women. Occupancy: On December 31, 2018, 96% of the available beds were occupied. Single Adults Shelter Provides Temporary Bridge Shelter and appropriate services to single adults in a supportive, low-barrier environment. Numbers Served Total Served December: 436 individuals Total Served YTD: 436 individuals Exits to Permanent Housing Exits to Permanent Housing: 7 Exits to Permanent Housing YTD: 7 Prioritization Levels December Intakes - Priority 1 and 2: 38 December Intakes - Priority 3 & 4: 398 San Diego Housing Commission Slide #6

7. City of San Diego Temporary Bridge Shelter Programs Veterans Capacity Nightly Capacity: 200 beds each night are available to single Veterans. Occupancy: On December 31, 2018, 29% of the available beds were occupied. Veterans Shelter Provides Temporary Bridge Shelter and appropriate services to single adult veterans in a supportive, low-barrier environment. Numbers Served Total Served January: 84 individuals Total Served YTD: 84 individuals Exits to Permanent Housing Exits to Permanent Housing: 0 Exits to Permanent Housing YTD: 0 Photo: San Diego Union-Tribune Prioritization Levels December Intakes - Priority 1 and 2: 78 December Intakes - Priority 3 & 4: 6 San Diego Housing Commission Slide #7

8. City of San Diego Temporary Bridge Shelter Programs Challenges • The primary challenge to date has been the quality of data in the Coordinated Entry System (CES), which informs the prioritization reports used for intakes into each Shelter. • Given the age of the data in CES, the Shelters experienced problems reaching out to individuals identified in the first data captures. Examples include: • Outdated client geographic location; • Outdated contact information (e.g., disconnected phone numbers); and • Invalid housing statuses (e.g., 37 of the 164 clients identified as Priority Level 1 were already in permanent housing). San Diego Housing Commission Slide #8

9. City of San Diego Temporary Bridge Shelter Programs Next Steps • SDHC and Shelter operators have been working closely with the Regional Task Force on Homelessness to refine CES data entries and ensure more accurate prioritization lists are generated. • Moving forward, these issues are expected to diminish as referrals to the Shelters will be made in real or near real-time by RTFH staff at the same time a Housing Navigator is assigned or a permanent housing resource match is secured by a household. San Diego Housing Commission Slide #9

10. City of San Diego Temporary Bridge Shelter Programs Questions San Diego Housing Commission Slide #10