(GPSoC update) & next steps for iSoft practices

1. (GPSoC update) & next steps for iSoft practices Peter Short National Clinical Lead GP Department of Health Informatics Directorate & GP Partner in Buxton, Derbyshire

2. National picture & horizon scanning • GP system contracts now and beyond 2013 • Rights and responsibility • The next 12 months • ‘Peripheral issues’ • What we don’t know

3. GPSoC • Current ‘National’ contract managed by GPSoC team in CFH for GP system provision • Current framework contract ‘end’ March 2013 • Replacement framework going through Government approval process • Bridging gap between contracts • Framework improvement to encourage innovation and new integration

4. CSC announcement • GPSoC working with user group, professional bodies & local NHS organisations • Managed market exit to avoid compromising patient care • Proposed end date October 2013 • Local organisations fund migration • GPSoC contribution if to a hosted system • Practices can complete 2012/13 QOF year

5. Rights and responsibility • DH, CfH and GPSoC (and JGPIT) support the right of a practice to choose a replacement system that best meets clinical and business needs. • PCTs, SHA’s, and in future CCG’s will have a view on ‘strategy’ for IT development in the wider Community. ‘Connect-all’ ambition.

6. Next 12 months Opportunities & Threats • ‘New Toys’ • New relationship with supplier • New ways of working • Information sharing • Medico-legal issues • Learning challenge • Data migration

7. Becoming an informed customer(again) • Supplier contact • GPSoC support • PCT support • User groups • Previous ‘migrants’ • Locality and PCT environment • Whole practice ambition

8. Practice priorities • Data migration implications • System architecture • System performance • Financial performance (& QOF) • Locality ambition and relationships • Usability and functionality • Training support

9. Business continuity • Useable records • 3rd party software • Record organisation and management • National application interaction • Document management and attachments • Backup and ‘business continuity’ options • Mobile and remote working

10. PCT > CCG • What support is / will be available • Change management • Investment • Strategic fit • Interaction with commissioning • Direct support or via CSS’s

11. LSP contract • In ‘North, Midlands and East’ (NME) area contracts for GP system (TPP SystmOne) is through CSC as Local Service Provider (LSP) • Practices who choose to migrate to TPP in this area will be covered by LSP contract and central LSP support team (Not a direct relationship with supplier) • Contract runs until 2016

12. Peripheral issues • On-line access for patients • EPS2 • Choose & Book • GP2GP • SCR • Emed3 • Screening results • Electronic communication

13. What we don’t know.... • Outcome and date of GPSoC replacement negotiations • Primary Care IT funding level • Future levels of responsibility in detail • Variation in CCG support level • Impact of ‘open data’ agenda and NHSCB ambition for wider market involvement

14. Personal observations • Migrations involve pain and gain • ‘Positive’ decision and ownership point to better outcome • Your new system will have amazing functionality • Your new system will have annoying deficiencies • Your new supplier will let you down sooner or later • Your clinical practice and use of information systems will evolve • The only constant in GP IT is change

15. Personal observations • Migrations involve pain and gain • ‘Positive’ decision and ownership points to a better outcome • Your new system will have amazing functionality • Your new system will have annoying deficiencies • Your new supplier will let you down sooner or later • Your clinical practice and use of information systems will evolve • The only constant in GP IT is change

16. Personal observations • Migrations involve pain and gain • ‘Positive’ decision and ownership point to better outcome • Your new system will have amazing functionality • Your new system will have annoying deficiencies • Your new supplier will let you down sooner or later • Your clinical practice and use of information systems will evolve • The only constant in GP IT is change

17. Personal observations • Migrations involve pain and gain • ‘Positive’ decision and ownership point to better outcome • Your new system will have amazing functionality • Your new system will have annoying deficiencies • Your new supplier will let you down sooner or later • Your clinical practice and use of information systems will evolve • The only constant in GP IT is change

18. Personal observations • Migrations involve pain and gain • ‘Positive’ decision and ownership point to better outcome • Your new system will have amazing functionality • Your new system will have annoying deficiencies • Your new supplier will let you down sooner or later • Your clinical practice and use of information systems will evolve • The only constant in GP IT is change

19. Personal observations • Migrations involve pain and gain • ‘Positive’ decision and ownership point to better outcome • Your new system will have amazing functionality • Your new system will have annoying deficiencies • Your new supplier will let you down sooner or later • Your clinical practice and use of information systems will evolve • The only constant in GP IT is change

20. Personal observations • Migrations involve pain and gain • ‘Positive’ decision and ownership point to better outcome • Your new system will have amazing functionality • Your new system will have annoying deficiencies • Your new supplier will let you down sooner or later • Your clinical practice and use of information systems will evolve • The only constant in GP IT is change

21. Good luck! • www.nhsconnectingforhealth.nhs.uk/gpsoc • gplead@nhs.net