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Social Enterprise Means Business

Social Enterprise Means Business. Social Enterprise Means Business Workshop. John McGowan Enterprise North West. Social Enterprise Means Business Workshop. Frankie McCourt & Sharon Polson Invest NI. Social Entrepreneurship Programme. Social Enterprise Means Business Workshop.

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Social Enterprise Means Business

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  1. Social Enterprise Means Business Social Enterprise Means Business Workshop

  2. John McGowanEnterprise North West Social Enterprise Means Business Workshop

  3. Frankie McCourt & Sharon PolsonInvest NI Social Entrepreneurship Programme Social Enterprise Means Business Workshop

  4. Social Enterprise Means Business Sharon Polson 4 March 2013

  5. Invest NI’s Social Entrepreneurship ProgrammeJanuary 2013 – July 2015 Targets: New Starts Jobs Wealth Creation Focus on areas of economic disadvantage

  6. SEP Delivery NI Wide Sub regional contracts Recognition of Partner Delivery

  7. Invest NI related activity Jobs Fund – Franchising Programme & Employment Grants Small Business Loan Fund

  8. Partner & Stakeholder links DETI led SEPG SEP stakeholders group Social Enterprise NI

  9. Support to growth in the sector Challenges: Access to Finance Access to Skills Access to Markets

  10. Towards a new customer model…. • From 2,000 businesses to c.100,000 businesses • “Wider business base” approach • From “client” to “customer” • “Contractual” no longer the only relationship • Standardised 1 : many solutions • Bespoke 1:1 solutions • Importance of PARTNERS in delivery model

  11. A Customer Segmentation Model BESPOKE, NEGOTIATED SOLUTIONS Direct delivery to segments Driving economic outcomes Growth Global Starts Export Starts Overall Business Base Export Prospects Scaling Entrepreneurs & Innovators International Companies & Markets Delivering services through sub-regional partners Standardised solutions to support growth Overall business base c. 126,000 businesses Negotiated solutions to c.2,000 businesses Web-enabled portfolio management

  12. Juliet CornfordSocial Enterprise NI Social Economy Work Programme Social Enterprise Means Business Workshop

  13. Derry~Londonderry UK City of Culture  2013 Enterprise week

  14. The Consortia was formed following a public meeting in March 2012 and is made up of Social Enterprises, Social Entrepreneurs and those closely engaged in the sector including: Northern Ireland Bryson Charitable Trust Business in the Community CO3 Cunamh ICT Employers For Childcare Charitable Group Irvinestown Trustee Enterprise Company Rural Development Council Northwest Community Network Work West UK and Scotland SE Academy SE Mark SENSCOT

  15. Government definition • A social enterprise is a business with primarily social objectives whose surpluses are principally reinvested for that purpose in the business or in the community, rather than being driven by the need to maximise profit for shareholders and owners.” • A social enterprise is a community

  16. The Social Enterprise umbrella covers • Consumer co-operatives (circa 1840s) • Housing associations (1900s) • Trading arms of charities (1940s) • Credit unions (1960s) • Workers’ co-operatives & employee-owned firms (1960s) • Community businesses & community enterprises (1970s) • Development trusts (1980s) • Social firms (1990s) • Intermediate labour market projects (1990s) • Social businesses (1990s) Dates in brackets indicate when this type of enterprise first started In the UK Did you know? The 6th most popular coffee brand in the UK is owned by CaféDirect The Co-operative is Britain’s biggest farmer with 85,000 acres of land

  17. What it looks like in Practice

  18. How many of these do you know?

  19. What may not be not social enterprises? • Innocent (Coca Cola), The Body Shop (L’Oréal), Ben & Jerry’s (Unilever) all sold wholly or in part to make millions for the founders. • Companies whose brand may be defined by ethical trading and social concerns are not necessarily social enterprises in that they generate profit for individuals

  20. Diversity of Social Enterprises

  21. Social Enterprises are now growing faster than SMEs and contribute around £24 billion GVA (Gross Value Added) to the UK economy • Are most likely to start-up and work in many of our most deprived communities • Reinvest in the communities where they • are based • Are accountable to their customers and communities, involving them in business decisions Value of Social Enterprise to the economy

  22. SE and Government • Priority area in programme for Government • Cross departmental cooperation across 9 areas to promote cohesion and growth • Jointly exploring issues such as Asset transfer and Social Enterprise incubation Hubs

  23. DETI Strategic Objectives of the Work Programme • Objectives • Promote and raise awareness of Social Enterprise • Represent the collective interests of the sector • Provide impetus for collaboration • Promote good practice • Communicate existing support programmes • Develop new products to aid sustainable • development

  24. Headline events • Meet the Buyer • Local regional networks • Series of seminars and master classes on the hottest topics • Social Ambassadors programme • Development of an all party working group • Social Enterprise Qualification • Speed Networking • Showcase Events • Skills bank • Seminars and Master classes • Annual Awards Ceremony and Conference • Crowd funding

  25. Regional networks • Local and relevant to your area • Space to learn and share best practice • Develop local action plans • Host showcase days • Develop thematic groups e.g. Disability • Develop themes for Master Classes • Access to Social Ambassadors • Take part in Action Learning Sets • Signposting, bespoke support and advice • Develop your own network of support • Develop partnerships • Trading opportunities

  26. Contact us 028 9267 3223 • Director & Southern Co-ordinator: Juliet Cornford juliet@socialenterpriseni.org • Central Regional Coordinator: Amanda Johnston amanda@socialenterpriseni.org • Northwest Regional Co-ordinator: Denise Crossan denise@socialenterpriseni.org • Western Regional Co-ordinator: Tiernach Mahon • tiernach@socialenterpriseni.org

  27. Thank You www.socialenterpriseni.org

  28. Bryson GroupLaurence ArbuckleBryson Energy Social Enterprise Means Business Workshop

  29. Founded in March 1906 Aim: To do permanent good to the deserving poor Belfast Charitable Organisation Society 1906  Belfast Council of Social Welfare 1920  Belfast Voluntary Welfare Society 1974  Bryson House 1986  Bryson Charitable Group 2006

  30. Mission Statement Bryson Charitable Group is a Northern Ireland charity committed to identifying and developing sustainable responses to existing and emerging social needs.

  31. Social Enterprise An enterprising business-based approach to achieving social aims. • Tendering and contracting for service; • Full cost recovery – longer term contracts; • Residual profits reinvested for social good • - no shareholder distribution

  32. Where we work We operate out of 33 offices and have 657 staff and over 130 volunteers working across Northern Ireland and Donegal. In the last year we delivered over 25,700 services per day to families and individuals right across Northern Ireland and Donegal. Milford Stranorlar

  33. Group Structure Bryson Charitable Group Registered Charity and Limited Company Bryson Care Wholly owned subsidiary Bryson Intercultural Wholly owned subsidiary Bryson CareWest Wholly owned subsidiary Bryson FutureSkills Wholly owned subsidiary Bryson Energy Wholly owned subsidiary Bryson Recycling Wholly owned Subsidiary Bryson LaganSports Wholly owned subsidiary

  34. Excellence Strategy 3-pronged Approach EFQM Excellence Model Organisational Focus CSE/ISO/IQRS/ RQIA/NISCC Customer Focus Investors in People (IiP) People Focus Focuses on ensuring that the quality of the organisation and its people deliver high quality services to its customers; validated externally through inspections and accreditations.

  35. Bryson is a Busy Place (figures for 2011/12) • Reception dealt with over 58k calls • Provided over 252k hours of care to over 4,200 people • Recycled 48,930 tonnes of materials from 420k homes • Provided energy advice to over 106k homes • Everyday we provide over 25,700 service episodes • 96.4p in every £1 spent on services

  36. Case-study- Warm Homes Laurence Arbuckle Senior Manager March 4th 2013

  37. Background • Bryson Energy formed in 2007 - merger of three energy agencies in Derry, Belfast and Enniskillen • Main areas of work - fuel poverty scheme management, energy efficiency freephone and outreach advice, home visits, oil brokering, energy/waste education, benefits, wind community fund management • Better business opportunities by merger – but short-term challenges e.g. staffing, terms and conditions, additional travel

  38. Benefits • Pool resources - fund a development manager • Able to bid for NI wide contracts • End negative competition/duplication • Provide cross north service – no gaps • Turnover in 2011/12 of over £9M and this is expected to rise to £10M for 2012/13. • We currently directly employ 50 staff plus 40 others indirectly through sub-contractors

  39. Warm Homes - Background • Our primary contract is Warm Homes • Main government fuel poverty programme – heating and insulation, benefits assessments • Two contractors – private sector company + Bryson • 13 of the 26 Council areas since July 2009.

  40. Social Enterprise • Bryson Energy believes our Social Enterprise model delivers this public service contract differently from public and private sector norms. • We add value to the service and advance social policy

  41. Benefits to the wider community from a social economy approach

  42. Examples • Exceeding Contractual Requirements on Warm Homes • Contractual target of 4,500 homes @ fee of £115 per job • Total homes 2010/11 - 5,404 • An additional 904 jobs without the £115 fee • That’s an additional £103,960 we contribute through our social enterprise model

  43. Benefit Report • Commissioned a report at our own cost to see how many people take up the additional benefits we have identified and the monetary values and why others don’t. • Cost - £3k taken from Bryson Energy reserves. • Private WHs contractor is not partnering us as no funding to do this but we believe for a little effort and cost we can increase income and therefore quality of life. • Our independent Report through UU shows that increased income for successful applicants averaged £2,448 in the first year (£47 per week)

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