The Narrow Path- Leading the Trinity Way

1. The Narrow Path- Leading the Trinity Way

2. Outsourced Logistics • Team Trinity transports products using contracted trucking companies. • We’re not the trucking company, we’re the “middleman”. • The industry term is “Third Party Logistics,” 3PL or Broker. • Simply put, we are a “Transportation Intermediary.” Team Trinity Shipper Motor Carrier

3. Trinity’s Role in the Supply Chain Our services can be utilized all throughout the supply chain

4. Our History • Family Owned Company • Founded in 1979 by Ed and Deana Banning • CEO, Jeff E. Banning, since 1993 • 5 Regional Service Centers • 65 Agent Offices • Approximately 250 team members • More Than 17,000 Contracted Carriers • Over 1300 active customers • Annual Revenues- 160 million • Moving over 140,000 shipments a year • Global Reach of Services • Multilingual Capabilities • We Enjoy an I-1 Dun & Bradstreet Risk Rating and an A-1 Financial Rating

5. Nationwide Network • A network of this magnitude allows Trinity to have its finger on the pulse of the industry

6. Our Growth

7. Our Purpose The Trinity Purpose: To Continually Improve People’s Lives by Constantly Striving to be our Best. We symbolize that purpose with theDNA double helixwith each strand representing a virtue.

8. Advancing Excellence • Our company tagline stands as our theme for 2009 as well as a motto for each and every Trinity team member. • These two words represent how Trinity will be raising the bar even higher, providing an ever higher class of service to our customers, and an unrelenting drive for improvement in everything we do each and every day.

9. Team Trinity Achievements • Top 20 Freight Broker- (past 6 years Transport Topics) • Best Company to work for (SHRM-Society for Human Resources Management) • Best Medium sized Business in Delaware (The News Journal) • Best in Business Community Service Award(The News Journal) • Fastest Growing Businesses (Inc. Magazine) • Best in Business (Delaware Journal News) • Broker of the Year (NASTC) • Super Star Award (Delaware Chamber of Commerce) • Better Business Torch Award for Marketplace Ethics (BBB) • President’s Volunteer Service Gold Award (Trinity Foundation) • “Fit Friendly” Company (American Heart Association)

10. A Comparison 33,224 4th Q 2008 Load Count 30,429 10% Increase Despite Economic Slowdown 4th Q 2007 Load Count

11. Proud Employer of SU Alumni CLASS OF 2002 2002 2003 1998 2004 2007 2008 2008

12. Proud Employer of SU Interns 2009 2009 CLASS OF 2009 2009 2010 2009 2010

13. Community Service

14. The Narrow Path Leading the Trinity Way

15. Thoughts on Leadership • Leading is for everyone • You do not need to have a title or position of power to lead. • Leading is learned and developed • You are not born with the traits and skill sets of a leader, • they are learned and developed over time. • Everyone can be a Leader, if they so choose….

16. Thoughts on Leadership • Leadership will drive your success • The measurement of your success, will always depend • on the leader and type of leader you become. • The most significant barrier to progress will always be “a Lack of Leadership” • Whether it’s in our workplace, our families or community. • Everything rises and falls on Leadership

17. Servant Leadership • The Leaders among Leaders, • Leaders that have vision and are forward thinking • Leaders that commit to serving others, people • Leaders that are egoless, powerless, and greedless • Leaders that are humble and selfless • Leaders that are teachers and coaches • Leaders that inspire, influence, and encourage • Simply, • They are leaders that know, they can achieve everyone’s • best effort not by lighting a fire beneath them, • But by lighting a fire within them, in their hearts and minds.

18. Leading is To Serve • These leaders know the people are their #1 asset. • As they know their success is through them. • Lead from the bottom up and lead from their heart • Help everyone else to succeed • by putting others ahead of themselves. • The Power of Serving • It is truly where greatness can be truly achieved.

19. Leading is to Serve • To Serve is to; • To understand People are your number #1 Asset • To invert the Leadership pyramid & Serve from bottom up • To Involve and Appreciate the people • To take the High Road, to Forgive • To not seek Credit, but give Credit • To know you don’t have all the Answers • Remove their Obstacles and give them every chance to Win • To Serve is to live a life filled with meaning

20. Leading is being a Knowledge Seeker • They are Knowledge Seekers • Seeking to improve themselves and those around them • They carry the banner of continuous improvement • Seeking to better themselves through successful habits, and • everyone around them • The only way not to be in the norm or mediocre • is to continually seek growth • These leaders do not drift to the top, it takes focused drive, knowledge • Seeking, continuous improvement, much energy and a perseverance • To never accept failure.

21. Leading is being a Knowledge Seeker • Develop the habit of Reading • Leaders are readers, a person who doesn’t read, doesn’t lead • Be Goal Oriented • Develop Successful Habits • Successful people have successful habits, unsuccessful don’t • Say No to harmful people • Seek relationships with Successful People • Focus and grow in your strengths • If we focus too much where we are weak, all we end up • with are a whole lot of strong weaknesses • Develop the mindset- How can I make a difference • today?

22. Leading is Building Influence • “Leadership is influence, nothing more, nothing les.” • John Maxwell • Influence is the ability to learn how to win with People • Through influence • you can capture the hearts, minds & souls of people • In the history books- • The most successful people have always been those that have • mastered the power of winning and building influence with others.

23. Leading is Building Influence • Show sincere Appreciation • Recognize that they are one of a kind • Involve them • Be Humble • Get over yourself • Have Faith in people • Our job as a person of influence is not to get a person to think more highly of us, it’s to get them to think more highly of themselves.

24. Leading is Expecting Excellence • There is nothing inspiring about working in an organization of mediocrity • Expecting Excellence drives the mediocre away, • and drives the superstars to you • Maintain high standards and expect excellence • because it will build a healthy pride and confidence in people • A quest for Excellence is contagious

25. Leading is Expecting Excellence • Have the right people • It’s all about having the right people • Hold people Accountable • When we don’t, no one is better off- ourselves, the individual, • their peers, or the organization • Set Clear Expectations • When expectations are clear, it makes it so much easier • Keep Raising the Bar • They do not rest once they reach a benchmark- once one is reached, they are out scouting the next one

26. To Learn More, Visit… www.TrinityTransport.com www.TTIFoundation.org Jeff Banning, CTB President/CEO Trinity Transport, Inc. Seaford, DE Jeff.Banning@TrinityTransport.com