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Current and Future of Enterprise IT. David C Howell. Paradigm Shift #1 – The PC Era. The big Transition from the Mainframe era Cost of Hardware and Software Friendly desktop applications PC access to mainframe data Enabling Technologies Networking RDBM UI’s WYSIWYNTG…..Bill
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Current and Future of Enterprise IT David C Howell
Paradigm Shift #1 – The PC Era • The big Transition from the Mainframe era • Cost of Hardware and Software • Friendly desktop applications • PC access to mainframe data • Enabling Technologies • Networking • RDBM • UI’s • WYSIWYNTG…..Bill • Mainframe…..RIP
Paradigm Shift #2 – The Internet Era • The 90’s -The web browser! • Implications for IT • Demanding customers • Support a mobile and distributed workforce (Think Blackberry, Outlook Web access etc.) • Run Data Centres to host critical business applications • Manage, Secure, Patch and Upgrade infrastructure
IT Depts today – A Snapshot • Increasing burden • 70% of most IT budgets are spent on “Keeping the Lights On” • IT Departments buy IT hardware & software • Majority of software both proprietary and 3rd party are run within your own Data Centres • Too much time spent on “Patching, Securing and Upgrading”
Paradigm Shift#3- Cloud Computing • What is cloud computing? • Providing IT-based capabilities “as a service” (software) that allows users to access technology-enabled services over the internet without knowledge of, expertise with, or control over the technology infrastructure that supports them • Example Salesforce.com Enterprise A Cloud Grid Application Cluster Cloud Enterprise B Database Cluster Backup Cluster
Cloud Computing - Implications to IT Departments • Nick Carr, in his latest book ‘The Big Switch’ • Computer revolution • Reshaping Business and Society • IT Dept substantially smaller in 5-10 years • Why? Majority of our infrastructure and applications will be run and managed elsewhere
Cloud Computing – Economies of scale • Having your own power plant vs. buying electricity of the grid • Software applications are moving to a utility model where you can pay a monthly fee and use it off the browser • Cloud Computing is real, IT is happening now and The Future is in the Cloud. • Remember – every paradigm shift, the industry sees the emergence of new leaders • Disruptive to incumbents
Playing in Cloud Computing - Zoho • Division established in 2004 • Online applications – collaborative productivity • Zoho CRM came first, followed by Writer, Sheet…..[Applications rivaling MS Office] • Zoho People unveiled in March 2008 • Zoho suite has 18 services now & growing • Most comprehensive online application suite today • Investing in technology & Infrastructure (future proof)
Zoho Business Model • Combine innovation with affordable pricing • Traditional high-priced enterprise software model bloated • 60% of spend on sales and marketing • Devote resources where customer gets real value: engineering & support • Disruptive new players – Painful for incumbents
ManageEngine – Being Cloud Ready • Taking Cloud Computing architecture from Zoho & applying to ManageEngine Product suite…… • ‘Testing ground’ for ME (1m customers/10k+ sessions) • OpManager NG is first product to utilize the cloud computer architecture • http://ondemand.opmanager.com • More products from ManageEngine will follow • Our idea – When the switch to the Cloud happens, we will be ahead