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Department of Marketing Patuakhali Science and Technology University. Strategic Marketing for Nonprofit Organizations. Afjal Hossain Assistant Professor. Department of Marketing Patuakhali Science and Technology University. Chapter Six. Segmentation, Positioning and Branding.
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Department of Marketing Patuakhali Science and Technology University Strategic Marketing for Nonprofit Organizations Afjal Hossain Assistant Professor
Department of Marketing Patuakhali Science and Technology University Chapter Six Segmentation, Positioning and Branding
Developing Market Segments Target Marketing 1st 2nd Department of Marketing Patuakhali Science and Technology University Segmentation
Department of Marketing Patuakhali Science and Technology University Importance of Segmenting a Market 01 Quantity Decisions Quality Decisions Timing Decisions 02 03
Department of Marketing Patuakhali Science and Technology University Prerequisites of Segmentation • Mutual exclusively • Exhaustiveness • Measurability • Reachability • Sustainability • Different responsiveness
Department of Marketing Patuakhali Science and Technology University Methods for Alternative Segmentation Bases • Frank, Massy and Wind have developed 2x2 matrix for segmentation bases are: • Objective or Inferred • General or Behavior Specific
Department of Marketing Patuakhali Science and Technology University Reasons for using Objective Measurement • Ease of identifying target markets • Target consumers can be easily/ fairly allocated to specific/ arbitary categories • Measures can be taken/ adopted by different researchers to different contexts easily • These measures are available in a wide range secondary sources.
Department of Marketing Patuakhali Science and Technology University Objective General Measures Segmentation Demographic Segmentation: Sex, age, family size, family life cycle, income, occupation, education, religion, race and ethnicity, nationality and generation Geographic Segmentation: Nations, states, regions, countries, cities, zip code areas, neighborhoods
Department of Marketing Patuakhali Science and Technology University Complex General Objectives Measures Segmentation Family Life Cycle: Young single Newly married Full nest I Full nest II Full nest III Empty nest I Empty nest II Solitary survivor Social Class: Upper uppers, lower uppers, upper middles, lower middles, lower lowers and upper uppers
Department of Marketing Patuakhali Science and Technology University Objective Behavior Specific Measures • Occasion • User status • Loyalty status • Usage rate • Light • Medium • Heavy-user
Department of Marketing Patuakhali Science and Technology University Inferred General Measures • Personality • Values • Instrumental values • Terminal values • Lifestyle
Department of Marketing Patuakhali Science and Technology University Inferred Behavior Specific Measures Stage of Change Benefit Segmentation Sacrifice Segmentation
1 2 4 3 Undifferentiated Marketing Differentiated Marketing Mass Customization Concentrated Marketing Department of Marketing Patuakhali Science and Technology University Target Marketing Four broad categories:
Department of Marketing Patuakhali Science and Technology University Choosing the Market Segmentation Strategies Limited Resources Homogeneous Market Market Leader Established Competition
Department of Marketing Patuakhali Science and Technology University Positioning • Measuring present position • Measuring the positioning of behaviors • Develop a set of relevant dimensions • Reduce the set of relevant dimensions • Administers the instrument to a sample of respondents • Average the results • Check on the perception variance • Positioning alternatives • Understanding present situation • Understanding the position of competitors • Deciding on how and whether differentiating the offerings from the competitors • Making this positioning to others
Department of Marketing Patuakhali Science and Technology University Branding or Repositioning Process Know your brand’s position and that of your competitors Analyze what you have learned and decide where you want to go Determine how to get to the new branding position Put your house in order and craft the necessary creative communications Make sure there is an integrated strategy Make sure everyone buys it Pretest as much as possible Monitor routinely
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