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Cisco Unified Communication Manager Business Edition Overview

Cisco Unified Communication Manager Business Edition Overview. CUCMBE. Cisco Unified Communications Manager Business Edition. Unified Communications system for Mid-sized companies Key Unified communication applications on a single powerful server Supports up to 500 users and 5 sites

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Cisco Unified Communication Manager Business Edition Overview

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  1. Cisco Unified Communication Manager Business EditionOverview

  2. CUCMBE Cisco Unified Communications Manager Business Edition Unified Communications system for Mid-sized companies • Key Unified communication applications on a single powerful server • Supports up to 500 users and 5 sites • Integrates with entire Cisco Unified Communications System of Products Simple Setup and management • Single server for three applications CUCM, Mobility Manager and CUC • Pre-loaded software suite • Single set of credentials, single sign-on • Integrated mailbox configuration and common management tools CM UCxn MM Orderability End of March ’07, Availability End of May ‘07

  3. Common Platform Common Management Licensed Based Entitlement CUCMBE Vision • Low-cost, feature-rich, easy-to-deploy • Global / localized offer • Single non-redundant Appliance: shared HW and OS • Common services • Bundled Install/Upgrade, DB, Identity Mgmt • Common Management & Tools • Flexible Licensing • Applications, Options, Quantities • Demo License UnityCxn CUPS MPE UCCX CM Presence Call Control Customer Interaction Mobility Messaging Rich-Media Future

  4. Deployment Model Medium Sized Businesses, up to 500 users, 1-5 sites Access Router SRST QoS WAN Wireless laptops IP Communicator ASA 5520 w/ IDS PSTN MPX CCX CUP IP Phone Laptops Public Internet Catalyst Switch Core + Distribution Remote sites (1 to 5) Different sizes CUCMBE IP Phone IP Communicator Wireless laptops Desktops/laptops Cisco IPCommunicator IP Phone Tele-worker Central Site

  5. Cisco Unified Communication Manager Business EditionPricing and Packaging

  6. Cisco Unified Communications Manager Business Edition - Pricing Elements 10 or 50 user packs 1,2 or 3 years Software Subscription Essential Operate/Select Operate Services Same as CUCM 6.0 Device Licenses All CUCM clients Clients 10 or 50 seat packs Add-on Seats MCS 7828 appliance + First 50 seats Base Package

  7. Cisco Unified Communications Manager Business Edition - Pricing and Licensing • Starter packages include MCS 7828 appliance and first 50 seats • Additions available in 10 or 50 seat packs • Priced to ensure competitiveness at small line counts • Single top-level part number to configure software, hardware and licenses.

  8. Packaging • Cisco Unified Presence software on DVD shipped with Cisco Unified Communications Manager Business Edition • Requires an adjunct server, Each presence enabled user requires a device license. • Cisco Unified Contact Center Express software on DVD also shipped with the base package • Requires an adjunct server., Includes 5 CCX Enhanced Agent licenses for no additional charge. • No charge for mobility software (used to be $1995) • Mobility connect feature invocations require 2 Device licenses for each user. • Note: CUCM 4.X and 5.X still require the mobility software to be purchased separately at $1995 • Adjunct Licensing for soft clients • Softclients are provisioned to consume 1 Device License Unit (DLU) instead of 3 when used as an Adjunct to a Primary Device

  9. Ordering Example for 150 users * Sample configuration does not include Phones, Essential operate service components

  10. Cisco Unified Communication Manager Business EditionAppliance

  11. MCS 7828 Specifications • New MCS 7828 Appliance required for Cisco Unified CM, BE. • Rack-mountable 1RU form factor • Intel Dual-core 3050 Xeon 2.13GHz • 6GB SDRAM (2x1GB and 2x2GB) • Two 250GB Cold Swap SATA drives for higher reliability • Pre-loaded OS and software suite. Right Balance of: Availability / Affordability / Cost of Ownership

  12. Complexity / Price Availability Options • Full CUCM 6.0 • Traditional Cluster • Publisher – Subscriber • Full feature Redundancy • CUCMBE w/SRST • Cost Effective Redundancy without Admin Overhead • New deployment model • CUCMBE • 11 yrs. MTBF • Dual Hard Drives • Appliance Model UC Manager Solution Availability

  13. Matching Solution to Customer Needs Customer has fewer than 100 employees • Cisco Unified Communications Manager Express OR Unified 500 Series likely the best fit Customer has between 150-500 employees • Is customer price sensitive? • Yes – Cisco Unified Communications Manager Business Edition • … but, wants higher level of Availability • Include Cisco Unified SRST • Nope - Customer wants highest level of availability and is not price sensitive • Offer redundant Cisco Unified Communications Manager • Customer has more than 300 employees & is likely to grow beyond 500 employee in 2-3 years? • Yes - Offer Unified Communications Manager • No - Offer Unified Communications Manager Business Edition

  14. Cisco Unified Communication Manager Business Edition 6.0Feature Highlights

  15. New Desktop Features Easy-to-Use Features Tailored to unique Needs of Medium-sized Customers • Intercom with Whisper: • New Intercom button – placing and receiving Intercom calls • Whisper- If target destination is on a call, the originator can whisper a one-way message which will be heard by the target and not by the other party. • Three visual states for intercom button : idle, whisper and connected. • Do Not Disturb • Gives phone users ability to go into a Do Not Disturb (DND) state, which turns the ringer off. Calls continue to be presented to the phone; it just doesn’t ring • Audible Message Waiting Notification • Available on All Cisco Unified IP Phones • Already available via VG-24x for Analog devices • Conforms to ADA Requirements • Manual Line Selection for Key System like Operation • Programmable Line Key (PLK) call feature

  16. Integrated Messaging based on Cisco Unity Connection • Voice messaging for Cisco’s Unified Communications Solution • Part of a Cisco end-to-end solution • Voice recognition features • Easy control of your messages with natural speech commands • Desktop access to your messages • Play voice messages with your e-mail client or web browser • Call transfer rules • Intelligently route calls to stay in touch no matter where you are • Simple to install, configure and manage • No Microsoft Exchange or AD required Cost-effective feature-rich messaging Solution for Medium-sized businesses !!!

  17. Cisco Unity Connection Voice User Interface Stay on top of your messages no matter where you are • Natural-language based • Voicemail browsing • Play, delete, reply, forward, create… • Filter messages • Voice enabled directory dialing (subscriber) • Voice enabled directory handlers (outside callers) • Mange your greetings • Private & Public distribution lists • Using Text to Speech for e-mail access (Exchange only)

  18. Cisco Unity Connection Call Transfer Rules Give out just one number and have calls reach you anywhere you want If i don't answer my office phone during office hours • Transfer Rules based on time of day, ANI, calendar* (free/busy) • Forward calls to single number or series of numbers • Select which calls to accept in real time *for Microsoft Exchange calendar Call my Mobile Phone Call me at Home OR

  19. Integration of Mobile Connect • Callers have to try multiple numbers to reach a mobile worker • Feature: Single business number reach • Mobile workers must check two voice mail boxes (cell and enterprise) • Feature: Single voice mail box • Mobile workers do not want to be reached for all business calls • Feature: Allowed/Blocked call filters • Mobile workers must interrupt conversations when changing locations • Feature: Desktop pickup and Cell phone pickup • Cellular users cannot access the IPT network resources (i.e. WAN and voice gateways) • Feature: Mobile Voice Access Affordable Mobility Solution for Businesses on the Go !!!

  20. Mobile Voice Access PSTN 5. Ring with Calling party 28888 MVA number 408-987-6543 4. Remote-in-use 1.Call into MVA number 2. Authenticate 3. Select 1 to place a call Called Party Shared Desk Ext. 28888 Business Ext. 28888 Mobile: 408-555-1234 • User dials number 408-987-XXXX; Authenticate using remote destination number and pin • Select 1 to make a call • Enter the called party number;Called party will ring with the enterprise DN number as calling party number • Shared desk phone will show remote-in-use

  21. Cisco Unified Communications Manager Business Edition Differentiators • Cisco Unified Communications System architecture • Centralized call processing, SRST, QoS, CDP, open standards • Native SIP support • Trunk and line side • SIP or SCCP phone support from one server • Integrated Video • Integrated Mobility • Integrated messaging and speech recognition • Integrated multi-layer security with hardened OS • Native 802.XX phone support – no additional server required

  22. Unified Communication6.0 Software NFR Offering Sam Fahed WW Channels Operations

  23. Unified Communication System Release 6.0 NFR • Not-For-Resale ( NFR ) program enables Cisco partners to purchase Cisco solutions at a discounted price for demo and lab systems. • Cisco is introducing a system level NFR program to simplify ordering copies of Unified Communications 6.0 products. • This program consolidates several core Unified Communications System release 6.0 products under a single orderable part number.

  24. Unified Communication System Release 6.0 NFR Offering Unified Communication System S/W Includes Server Software included: • Cisco Unified Communications Manager 6.0 • Cisco Unified Contact Center Express 5.0 • Cisco Unified Presence 6.0 • Cisco Unified MeetingPlace Express 2.0 • Cisco Emergency Responder 2.0 • Cisco Unity Connection 2.0 • Cisco Unity 5.0 • Cisco Unified Mobility Advantage Client Software included: • Cisco IP Communicator 2.1 • Cisco Unified Personal Communicator 1.2 • Cisco Unified Mobile Communicator 3.0

  25. Cisco Unified Communications Manager Business Edition Included New • Business Edition Includes • Cisco Unified Communications Manager, Cisco Unified Mobility, and Cisco Unity Connection • Simplified installation and management • Software included on CUCM DVD Media • Two Options to create Demo or Lab system • Install on a MCS 7828 Server • or • Create a VM image, server requirements: • 8GB RAM & at least 72GB of disk space for co-residence *Placeholder name ONLY. Final Name TBD.

  26. UC6.0-NFR-K9 Default Licenses for Products

  27. Ordering • Utilize UC6.0-K9-NFR part number to order the UC 6.0 System S/W • Cost for the UC6.0-K9-NFR is $995 • For additional partner discounts can applied and not to exceed 70%. Please work with your local Channels team. • Only Unified Communications Advance & Master Specialized partners can leverage this offering. • This offering is only on Wholesale Price List ( WPL ). Partners need to purchase offering through Disti.

  28. UC 6.0 System NFR Availability • Partner Orderability 5/15 • Ready for Shipment ( FCS )7/16

  29. NFR Program Comparison

  30. What is UC Advantage 6.0 NFR Promo? • Opportunity for Cisco Advanced or Master Unified Communications specialized partners to purchase: • Unified Communications Manager 6.0 OR Business Edition 6.0, • Presence, • Mobility, • Unified Messaging OR Unity Connection, • Meeting Place Express, • Unified Contact Center Express, • new phones and new video cameras for UP TO 200 users in their organization • This promotion offers 70% off all components with no impact to the partner’s standard NFR cap • Enables Partners to “LEAD THE EXPERIENCE” and “LIVE THE EXPERIENCE” of true unified communications!

  31. “UC Advantage 6.0 NFR” details • Partner must be either: • Advanced UC specialized OR • Master UC specialized • Project must be implemented within 90 days and must include all applications (Channel SE to inspect) • Partner must agree to be a reference • Offer can be combined with Cisco Capital Leasing • 1% of list per month for 24 months for hardware • 1.5% of list per month for 24 months for software • Product must be ordered on ONE purchase order at one time • Order must be placed by July, 2008 • Promo name is: • NFR- Unified Communications Advantage 6.0 NFR Program • Promo is approved and is active now! • Work with Channel SE or CAM

  32. Summary • New offering specifically designed for medium sized companies – not just a repackaging exercise • Low-cost, feature-rich and easy-to-deploy • Single server, single box, single SKU • Designed with partner profitability in mind.

  33. Lab instructions • Connect to the wireless network: RollingThunder • Connect to the URL: https://labops-out.cisco.com/LabOps/ilt/default.asp • Login name is stu# {where # = 1-18) • Classname is: CUCMBEWV

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