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Cisco Business Edition 6000 9.0. Partner Product Presentation. Selling WebEx Meetings Server. 3. Portfolio Positioning. 2. 1. Opportunity. Product Overview. 4. Deployment Scenarios. 5. Pricing, Bundles & Promotions. 7. Service & Support. 8. Partner Sales Tools. Product Overview.
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Cisco Business Edition 6000 9.0 Partner Product Presentation
Selling WebEx Meetings Server 3 Portfolio Positioning 2 1 Opportunity Product Overview 4 Deployment Scenarios 5 Pricing, Bundles & Promotions 7 Service & Support 8 Partner Sales Tools
Cisco Business Edition 6000 Solution Overview Feature-rich, Enterprise-class Collaboration Solution Optimized for Midsize Businesses Business Edition 6000 • Large choice of end devices • Enhanced Desk Phone Features • Unified Messaging • Rich media Presence and IM • Web conferencing • Customer Care • Consistent services whether employees work in the office or remotely • Capacity for up to 1,000 users, 100 contact center agents, and 50 sites Drives lower TCO, employee efficiency, and business transformation
Why Cisco Business Edition 6000? • Grow midmarket share with competitive differentiation. Business Edition 6000 • Affordable: Lowers TCO with server consolidation for reduced hardware footprint, power, and cooling – serves up to 1,000 users and 50 sites • Interoperable:Links multiple 3rd party and legacy TelePresence devices seamlessly together to form a true Collaboration platform • Simple: Operational improvements with deployment flexibility with unified provisioning • Highly-Available: Optional server redundancy and Survivable Branch (SRST) provides peace of mind • Scalable: Increases ROI with agility and 99% investment protection; grows with the company Multiple Collaboration applications on a single server Cisco UCS C220server Delivers lower CapEx and OpEx, high availability, and increased agility
Supporting How you Want to Work and Interact Cisco IP Endpoint and Client Portfolio From basic to high-quality, multi-media communications enhanced viewing, streamlined user experience. Video Personal & Immersive Media Endpoints Advanced Collaborative Media Endpoints Advanced Professional Media Endpoints Advanced Business Communication Endpoints Business Communication Endpoints EX Series and CTS Systems Basic Voice Communications Endpoints 9900 Series 8900 Series 7900 Series 6900 Series 3900 Series Cisco Jabber On Any Device Virtualization Experience Clients
Turn-key Appliance Pre-configured Cisco UCS C220M3 Rack Server (RAID 10, Battery Cache) at factory Factory-loaded VMware and license Pre-loaded images of core applications Unified Communications Manager Unified Provisioning Manager Instant Messaging/Presence with Jabber Unity Connection Video Communication Server Unified Contact Center Express Unified Attendant Consoles WebEx Web Conferencing Emergency Responder Simplified initial configuration and phone deployment through Prime UPM BE Cisco Business Edition 6000What’s New Cisco UCS C220M3 Rack Server
Cisco Business Edition 6000 Key Take Aways Purpose-built, Advanced UC for Midsize Companies Affordable Solution, Lowers TCO / Speeds ROI Simple to Install, Deploy, Manage, Administer, Upgrade Enhanced UC and Innovative Collaboration Features Roadmap Scalable Solution Grows with Business Strategy / Direction Affordable. Simple. Scalable. Learn more: www.cisco.com/go/be6000 Contact us: be6000@cisco.com
Cisco Business Edition 6000 *** FOR PARTNERS ONLY ***
Selling WebEx Meetings Server 2 Portfolio Positioning 1 Opportunity 3 Deployment Scenarios 4 Pricing, Bundles & Promotions 5 Service & Support 6 Partner Sales Tools
Midmarket Opportunity • $7.1B Global Collaboration market opportunity in mid-market • 70% of Mid-market companies fall in the 100-249 user sub-segment • 75% businesses have yet to upgrade to IP PBX • In 100-199 user sub-segment – Of those 75% the TDM legacy equipment mix is: • 46% use a Key Telephone System • 29% use a PBX Source: Cisco Global Market View and Current Analysis
Identifying Customer Opportunities Look for customers experiencing the following trigger events: • Current phone system maintenance contract expiring • Current phone system going end of support • Aging phone system (7+ years)constantly down for repairs • Aging phone system spare parts not readily available • Opening new remote office(s) • Moving to a new HQ office • Recent merger or acquisition • Outgrowing an existing system that is not easily expandable • Unclear and unreliable existing vendor roadmaps for innovation • Existing vendor accumulating debts, with no resources for platform innovation
Cisco Business Edition 6000Partner Value Proposition Solid profitability • Full Featured Enterprise class (no feature reduction, 99% investment protection with migration to Cisco Unified Communications Manager) • Margin rich (allows for aggressive discounting) • Application rich (multiple Collaboration application deployment options) • Lower barriers to purchase (low entry point bundles entice collaboration adoption) A solution that is easy to install, deploy, operate and simple to manage, maintain and service Easy to price a complete Business Edition 6000 solution through the Quick Pricing Tool
Addressing Midmarket Business Needs with Flexible Deployment Options Delivering Consistent End User Experience Features/Solution Flexibility Cisco Collaboration Cloud (Cisco WebEx Cloud & Cisco HCS) Cisco Business Edition 6000 (On-premise) Cisco Business Edition 3000 (On-premise) Average Customer Size 0-20 20-50 50-100 100-250 250-350 350-500 450-1000
On-premise Communications Solutions for Growing Businesses Affordable, Simple Advanced Collaboration Cost-effective, Easy Essential Communications Cisco Business Edition 3000 Cisco Business Edition 6000 Foundational UC Collaboration Applications Cisco Jabber Cisco WebEx Video (Point-to-Point) UC UC Cisco WebEx (Cisco Cloud-hosted) TelePresence IM & Presence (Cisco Cloud-hosted) Messaging WIRELESS Customer Collaboration High-quality Endpoints Mobility Mobility Messaging WIRED WIRED WIRELESS Right-sized Unified Communications Enterprise-class Collaboration Right-sized for
Cisco Business Edition 6000 Simplification Spotlight • Day 2+ Operations & Management • Administrator & User Tools • User Accessibility Features • Mobility Enhancements • Day 1 Installation & Deployment • User-centric Jabber Licensing • Single Sign-on Installation Tools • Out-of-the-Box & Custom Dial Plans • From the Factory • Pre-configured software • 5 co-resident application VMs • Larger capacity server
Cisco Business Edition 6000Centralized Deployment Model Centralized Deployment Model Branch 1 Branch 49 Central Site . . . • Capacity: • Supported capacity (1,000 users/1,200 endpoints, 100 agents) http://docwiki.cisco.com/wiki/Supported_System_Capacities IP WAN PSTN • Redundancy: • Two UCSC220 nodes may be deployed for redundancy/high availability • Sites: • Up to 50 total sites (central site and up to 49 branch/remote sites
Licensing Model Business Edition 6000 supports User Connect Licensing & Cisco Unified Workspace Licensing models • User Connect Licensing (UCL) • Ala-carte License Model • User Based Licenses – Single license that covers software entitlement, ports, endpoints etc. • Available for all core Unified Communications Applications • Cisco Unified Workspace Licensing (CUWL) • Bundled User License for the workspace • Single license that covers software entitlement, ports, endpoints etc for multiple applications.
Pricing Model • Business Edition 6000 requires purchase of Starter bundles • Available with UCL and CUWL • Bundles include 50 users or 100 user licenses • Bundle discount • Bundles include server with pre-loaded software along with user licenses. • Add more user licenses (UCL or CUWL) to build any configuration. • Mix UCL and CUWL with UCL and CUWL bundles. • Add-on value bundles available for key applications.
Starter Model Bundles • Cisco UCL Bundle Cisco UCL Bundle • Bundle Includes • 50 UCM Basic UCL, 50 Unity Connection Voicemail UCL • 100 UCM BasicOR UCL or 100 Unity Connection Voicemail UCL • Factory configured UCS C220 M3 server • Factory loaded UC virtualization Hypervisor and License • Cisco Unified Provisioning Manager Business Edition and licenses. • Preloaded UC software suite UCS C220 M3 server Preloaded Software Suite 50 or 100 Basic UCL 50 0r 100 Voicemail UCL
Starter Model Bundles • Cisco UWL Bundle Cisco UWL Bundle • Bundle Includes • 50 CUWL Business Edition Licenses • OR • 100 CUWL Business Edition Licenses • Factory configured UCS C220 M3 server • Factory loaded UC virtualization Hypervisor and License • Cisco Unified Provisioning Manager Business Edition and licenses. • Preloaded UC software suite UCS C220 M3 server Preloaded Software Suite 50 or 100 CUWL BE
Starter Bundle Pricing • Bundle discount 21% w.r.t Server and licenses. • More value with embedded Unified provisioning manager Business Edition • More value with embedded Cisco UC virtualization hypervisor
NOW Is the Time to Take Market Share Differentiate to Compete Win the Race! Take Market Share $7.1B • Business Edition 6000 - One Platform for Voice, Video & Collaboration • All Midmarket Opportunities • New, Displacement or Upgrade • Compete against ShoreTel, Microsoft Lync, Avaya IP Office, etc. • Respond quickly in a competitive race: • Simplified Registration • Simple, Predictable Discounts • Fast Approval – 24 hours or less Total global midmarket opportunity for Unified Communications and Collaboration How do I Qualify? Sell Cisco Business Edition 6000!
Cisco Midmarket Collaboration Promotion Product Discounts - Overview *Orderable from October 11, 2012 | Registrations Thru July 27, 2013 • Cisco Business Edition 6000 (all Cisco UWL/Cisco UCL bundles) • Additional Cisco UWL/Cisco UCL Licenses • Cisco Unified Communication Software Subscription (UCSS) • Cisco Unified IP & Video Phones • Cisco TelePresence Systems, Infrastructure & Endpoints • Cisco WebEx Meeting • Cisco Unified Contact Center Express (UCCX) for BE 6000 • Cisco Voice & Unified Communications Gateways Product Discounts Special Incentives www.cisco.com/go/mmcollabpromotion Deal Protection! When you register midsize deals with Cisco, the Midmarket Collaboration Promotion guarantees deal protection! Easy Registration Fast Approvals More Wins! * Offer varies by region
Contact Center Value BundlesOptional Add-on to Business Edition 6000 Easy Button Contact center bundles • Ease of ordering with single SKU • 20% off GPL discount built-in • Discounted 10 or 25 agents (Enhanced or Premium) configurations • Available under Business Edition 6000 top level SKUs as optional add-ons • Available with both UCL and CUWL bundles 5 Enhanced seat Promo bundle has been extended • Single SKU $2995 now includes appliance/OS entitlement • Leverage to deploy a simple help desk solution Cost-effective, full-featured Customer Interaction Solution with Unified CCX value bundles
Meeting Center Value Bundles Optional Add-on to Business Edition 6000 • Conference Bundle add-ons • 1 year subscription for WebEx Meeting Center for 10 or 20 named hosts @ 20% off GPL pricing! • Lowers minimum number of Meeting Center hosts from 25 to 10 • Integrated VoIP 1 yr service included (limited) • Maximum capacity 25 participants per session • Unlimited number of meetings/1 meeting per host at any time • Extend subscription terms or add more Named hosts using standard GPL SKUs Cost-effective Web Conferencing with WebEx Meeting Center value bundles
What’s the Difference? Collaboration Breakaway PLUS Midmarket Collaboration Promotion • Focus on Midmarket Collaboration product portfolio Architectural Approach • Focus on full Enterprise Collaboration portfolio at the onset. • ANY new opportunity, competitive displacement or migration from earlier versions of Cisco Call Manager platforms • Qualify by selling the Cisco Business Edition 6000 • Competitive displacement of call control, voicemail, IM/Presence, web conferencing, TelePresence • Upgrade to current UCM release, phone models, video endpoints Simplified Qualifying • Accelerators for competitive displacement and Cisco Unified Workspace Licensing; voice, video and collaboration applications • Services Discounts • Special incentives, ‘seed-and-grow’ incentives, Learning@Cisco discounts • Simplified Discount Structure – no accelerators to qualify • All deals get the same discount • Enhanced discounts on additional collaboration licenses, applications and TelePresence infrastructure Enhanced Discount Structure Faster approval • All deals approved by Promotion Manager, AM & PAM • Single step qualification & approval – usually within 24 hours.
9 and 3 Upgrade Offer What: • Upgrade to Unified Communications 8.x or 9.0 using a new bundled package offer of $9/user* for license, and 3 year Unified Communications Software Subscription** (UCSS) at standard pricing • Available for all core Unified Communications Products UCM, Unity Connection, BE 5000, BE 6000, Cisco Unified Presence, Cisco Unified Attendant Consoles… • 9 & 3 Upgrade Offer can be combined with other promotions and standard discounts*** When: • Offer available April 5, 2012 - April 5, 2013 * Exception: $18 per user for Cisco Unified Communications Manager Business Edition upgrade pricing where user licensing includes Unity Connection**Exception: Higher education and government institutions that cannot commit to more than one year; Cisco Unified Communications Essential Operate Service (ESW) is required with UCSS. ***Please note that the 9 and 3 Upgrade Offer for Cisco Unified Attendant Consoles cannot be combined with Cisco Collaboration Breakaway PLUS Promotion (other standard discounts and promotions may be applied). All other eligible products in the 9 and 3 Upgrade Offer can be combined with Cisco Collaboration Breakaway PLUS.
Cisco SMARTnet Service Rapid issue resolution with anytime access to Cisco engineers and extensive technical resources Customer Profile/Requirements • Network is critical to mission critical • Skilled IT staff require direct access to Cisco engineers • Require flexible device-level coverage Capabilities and Features • Advance hardware replacement options including 2- hour • 24 x 7 global access to Cisco TAC and onsite resources • OS software updates • Device diagnostics and alerts on select devices
Provides maintenance and minor software updates, plus access to online resources and Technical Assistance Center (TAC) support Offers application support service, including 24 x 7 support dedicated to Cisco Unified Communications Access to Cisco.com technical knowledgebase including access to: Software advisor Technical Assistance Center (TAC) Case collection MyTechsupport Output interpreter Peer-to-peer online forums TAC newsletter And much more! Cisco Unified Communications Essential Operate Service
Cisco Unified Communications Software Subscription • Guarantees access to major software version upgrades for duration of the activated subscription term • Most cost-effectivemethodto acquire upgrades • Pricedon a per user basis • Complement to Cisco Unified Communications Essential Operate Service
Marketing MaterialsSupporting the Sales Engagement Cycle Partner Resources • Business Edition Portfolio Comparison At A Glance • Promotions • Partner and Customer presentations • Product Overview Presentation • Ordering Guide • Go To Market Guide • Tools • And more
Midmarket Collaboration Sales Tool - Cisco Collaboration Expert for iPAD • Lead powerful conversations with prospective Cisco Collaboration customers • Interactive tool allows you to select and present the exact Collaboration video demonstration desired, in the order you choose • Cisco Business Editions • Cisco IP Endpoints • Cisco Jabber • Cisco Unity Connection • Cisco WebEx Meetings • Cisco Unified Contact Center Express • Download FREE! • For Android: https://play.google.com/store/apps/details?id=com.cisco.midmarket&feature=search_result#?t=W251bGwsMSwyLDEsImNvbS5jaXNjby5taWRtYXJrZXQiXQ • Download FREE! • For iPAD: http://itunes.apple.com/us/app/cisco-collaboration-expert/id553555637?ls=1&mt=8)
Cisco Quick Pricing Tool Price a System Quickly And Easily • For Account Managers • Perform quote at customer site • Connect with Distributors • Saves time and cost • Recommends the top 2 platforms that fit customer requirements • Covers all core-components – BE 6000, Contact Center, Video endpoints, gateways, services www.cisco.com/go/qpt
Financing – The Benefits of Leading with Cisco Capital Leasing • Conserves cash flow and takes system price out of the equation • Equipment remains off customer’s balance sheet • One low monthly payment • Lower costs • Equipment Lifecycle Management with ability to up-sell when lease is up for renewal • Maximum flexibility – eliminates risk of customer getting stranded with technology Learn More: www.cisco.com/go/ciscocapital *Cisco Capital Terms and Conditions apply, subject to credit approval, not available in all countries.
Summary Top 6 reasons to lead with Business Edition 6000 9.0: • 6. Core call control platform for midmarket segment (differentiated solution, solid Cisco = right-sized, premium offer) • 5. Enterprise-class (no feature reduction, 99% investment protection with migration = customer satisfaction, loyalty) • 4. Lower barriers to upsell (more collaboration, more users = same HW) • 3. Application rich (rich on box offers + integrated WebEx Cloud offers = expand/grow service practice) • 2. Competitive (differentiated offer = wins deals) • 1. Improved partner profitability (cost-effective, simple, scalable = margin rich)
Learn More…. Community • Support forum - https://supportforums.cisco.com/community/netpro/collaboration-voice-video • TWTV “Fundamentals of BE6000” https://communities.cisco.com/videos/9540#comment-9205 Cisco.com • Midmarket main – www.cisco.com/go/midmarket • SMB main – www.cisco.com/go/be6000 • Product main – www.cisco.com/en/US/products/ps11369/index.html • Case Studies – www.cisco.com/en/US/products/ps11369/prod_case_studies_list • Partner Resources - www.cisco.com/en/US/partner/products/ps11369/products_partner_resources_list Partner Central • Cisco Collaboration Midmarket Promotion - www.cisco.com/go/mmcollabpromotion