180 likes | 298 Views
Purchase on Demand at Dalton State. Alibris. Barbara Jones GUGM 2008. DSC started slowly. Alibris (OCLC ALBRS) Items not available from free lenders Up to $25 for a book or movie Ask director if price exceeds $25 Set limits for some patrons. Alibris for Libraries.
E N D
Purchase on Demandat Dalton State Alibris Barbara Jones GUGM 2008
DSC started slowly • Alibris (OCLC ALBRS) • Items not available from free lenders • Up to $25 for a book or movie • Ask director if price exceeds $25 • Set limits for some patrons
How It Works –Verbatim from Alibris website • Create an OCLC ILL workform with verified or unverified bibliographic data • Search WorldCat to see if Alibris holds the title* • Add the Alibris OCLC symbol “ALBRS” in your lending string or place us in your Custom Holdings • Set your IFM maxcost *Millions of titles available from Alibris don’t have their holdings attached in OCLC
More from Alibris websiteverbatim • Alibris will fill the order with the lowest-priced copy available in the best condition. • We will make a conditional reply for items that exceed your maxcost. • Items are usually shipped within two business days (via our expedited shipping methods) and delivered in seven to ten business days to the ILL office, or another address as stipulated. • The packing slip will include the ILL number.
Shipping costs $12per customer service rep $5 shipping + $7 for expedited shipping $ 12.00total shipping
Packing slip has ILL #but doesn’t have patron’s nameNot every vendor included a packing slip
Shipping timeincludes weekends Alibris3rd party sellers 3-5 days 3-14 days (avg. 6 days)
Vendor shipping methods • USPS Priority Mail (3-14 days) • UPS ground (3-6 days) • USPS bound print matter (12 days) • 1 vendor used BPM and was reported to Alibris customer service
Customer service • Calls always went to voice mail • Next day responses to emails • Purchase price & shipping costs reimbursed via IFM for poor quality book that was listed as VG by 3rd party vendor