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An Evaluation of Planning and Scheduling Operations in Services

An Evaluation of Planning and Scheduling Operations in Services. A Thesis Proposal By Samuel Chukwuemeka Department of Computer Science Troy University Montgomery Submitted to Dr. Irem Ozkarahan February , 2013. Abstract. Planning and Scheduling are decision-making processes

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An Evaluation of Planning and Scheduling Operations in Services

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  1. An Evaluation of Planning and Scheduling Operations in Services A Thesis Proposal By Samuel Chukwuemeka Department of Computer Science Troy University Montgomery Submitted to Dr. Irem Ozkarahan February, 2013

  2. Abstract • Planning and Scheduling are decision-making processes • There is the need to plan and schedule due to the limited resources available to satisfy numerous wants or activities • Planning and Scheduling is used in service industries to allocate few resources to activities yet to be completed • They use mathematical and heuristic methods to allocate these resources • Despite the numerous delivery of online courses using these systems, the effectiveness of online learning is still being questioned • Hence, the evaluation of these course management systems is necessary to maximize learning. • The different course management systems and their features shall be studied • An evaluation and analysis of these systems and their effectiveness on learning, shall be done using appropriate statistical techniques • Possible alternatives / improvements shall be recommended.

  3. Table of Contents • Abstract……………………………………………………………………1 • Introduction………………………………………………………………..2 • Introduction to eLearning …………………………………………… 3 • Course Management Systems………………………………………… 5 • Literature Review………………………………………………………….6 • History of Online Learning…………………………………………….6 • History of Course Management Systems………………………………8 • How Course Management Systems work…………………………… ..10 • Features of Course Management Systems • Data Methodology • Data Collection from Users • Data Presentation • Data Evaluation and Analysis • Statistical tests and results • Recommendations / Possible Alternatives • Conclusion

  4. Introduction • Three main forms of learning exist: Traditional or Synchronous, Online or Asynchronous, and Blended Learning. • Online Learning is becoming more popular locally and globally • As traditional learning and its effectiveness is evaluated, so it is necessary to evaluate online learning and its effectiveness.

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