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Fostering Collaboration across the Enterprise

Fostering Collaboration across the Enterprise. Dr. Donna L. Cuomo dcuomo@mitre.org Chief Information Architect Enterprise Architecture Planning & Innovation. November 2007. Our Mission.

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Fostering Collaboration across the Enterprise

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  1. Fostering Collaboration across the Enterprise Dr. Donna L. Cuomodcuomo@mitre.orgChief Information ArchitectEnterprise Architecture Planning & Innovation November 2007

  2. Our Mission As a public interest company, MITRE works in partnership with the government, applying systems engineering and advanced technology to address issues of critical national importance. • FAA • Internal Revenue Service (IRS) • Joint Chiefs of Staff • Marine Corps • Missile Defense Agency • … • Defense Finance and Accounting Services • DISA • Defense Logistics • Department of Energy • Navy • DHS • Air Force • Army • Bureau of Customs & Border Protection • Coast Guard • DARPA • HHS

  3. MITRE’s Distributed Work Force • Principal locations in Bedford, Mass., and McLean, Va., with more than 60 sites worldwide

  4. MITRE’s Tool Environment • Email: Outlook / Exchange • Listservs: L-Soft • Meeting Broadcasts: MITRE Media Center, MITRECast • Telephony: Cisco VoIP • IM: MS Communicator • RSS: Yes Content • Document repositories: SharePoint • Web Content Management: Percussion’s Rhythmyx • Shared folders: Employee Share folders • Search: Google appliance • Rich media content: MITRE Media Center, MITRECast Pilot, Images • Blogs: BlogPilot • Digital Libraries • Library System: Formal Technical Reports Communication Collaboration • Corp “Phonebook”: Find People, Projects, Organizations, Communities • Project workspaces: SharePoint, Employee Share folders • Meeting/Event Support: Technical Exchange application, Content Banners,SharePoint Meeting Workspaces • Expert Finders: Expert Finder on Google, Resume Folders • Conferencing: MeetingPlace, MS Communicator • Social SW: WikipediaPilot; Social Bookmarks Pilot, SharePoint 2007 • Internet Portal: Oracle portal - Customized situational awareness • Shared tools: iSFGforge, … Source: Burton

  5. Collaboration Architecture My MII: Personalized Content & Services • Situational awareness of business processes and content. Uses RSS • Work group generated unstructured information & content services. Sharepoint, social bookmarks, blogs, wikis, web, listservs… • Cross-enterprise retrieval tools: Finding people, projects, communities, content, expertise, … Work Group Content Cross-Enterprise Retrieval

  6. My MII: Personalized Situational Awareness

  7. Enhanced Corporate Directory: Connecting People, Projects, Organizations, & Communities

  8. Integration with Exchange Integration with document repositories Integration with Sharepoint Team Sites

  9. Sharepoint for Team Collaboration

  10. onomi – Social Bookmarking & Tagging • Public & private bookmarks • Time-saving features • Retrieval & Filtering • Visual communities • Integration with services & apps • Stewarded collections/light-weight newsletters

  11. Current Status (Oct 17, 2007) 69,000 tags 9800 unique • most popular activity: viewing other people’s bookmarks • 15% of onomi’s visitors are contributors 12,900 bookmarks

  12. Expertise Finding

  13. Expertise Finding by Organization

  14. Extract the Key Terms Radar Intelligent Information Delivery: Semantically-Enhanced Topic Watching ExternalRSS Feed Pool 400+ Build an Ontology from Wikipedia

  15. Deliver Your Radar Results to the My MII

  16. Future Directions Next-Gen Team Rooms Measuring Impact of Technology-Mediated Networks on Collaboration Tablet PCs/Meeting Capture Podcasting Mobile Devices

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