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Individual Differences and Work Behavior

Chapter 3. Individual Differences and Work Behavior. Question. What does the ASA Framework tell us about People and Organizational Behavior ?. Question.

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Individual Differences and Work Behavior

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  1. Chapter 3 Individual Differences and Work Behavior

  2. Question What does the ASA Framework tell us about People and Organizational Behavior?

  3. Question What types of Individual Differences directly impact Work Behavior?

  4. Individual Differences Perceptions Attitudes Personality

  5. You Be the Judge (p. 71) Can Jobs Be Gender Stereotyped? • What is a “Stereotype?” A “Prejudice?” • How would you rule in this case? • Is this sex discrimination? • Were any laws violated here? • If not, should there be laws against this behavior?

  6. Global OB (p. 73) If You Are an American “Expatriate” Manager, What Should You Know About: • China? • India? • Russia? • Mexico?

  7. Questions What is Cognitive Dissonance? How can it impact Behavior?

  8. Job Satisfaction What is Job Satisfaction? What Impacts Job Satisfaction?

  9. Key Factorsassociated withJob Satisfaction: The Work Itself  Pay  Working Conditions  Supervision  Co-workers  Job Security  Promotion Opportunities Attitudes & Job Satisfaction

  10. Question What is the Relationship between Job Satisfaction and Performance?

  11. Organizational Encounter (p. 79) What Do the Survey Results Tell Managers About: • Employees’ Jobs? • Training Programs? • Compensation (Pay)? • Employers?

  12. Questions What are the Big Five Personality Dimensions? Which do you think is most important for an employee?

  13. “Big Five” Personality Dimensions Extroversion Agreeableness Conscientiousness Emotional Stability Openness to Experience

  14. Organizational Encounter (p. 86) ● What is Internal “Locus of Control?” • What is External “Locus of Control?” • Do you think “Locus of Control” can impact Ethical vs. Unethical Behavior? Explain your answer!

  15. Organizational Encounter (p. 85) How are Gen Y Employees Different? • Need for Social Approval? • Self-Esteem? • Locus of Control? • Anxiety and Depression? • Assertiveness in women?

  16. Case 3.1 (p. 92) – Personality Testing 1) Is Mark making a good decision to drop the use of personality testing? Why or why not?

  17. Case 3.1 (p. 92) – Personality Testing 2) Better quality personality tests are difficult to “fake.” Other than wanting the job, why would a candidate try to “fake” a personality test?

  18. Case 3.1 (p. 92) – Personality Testing 3) Could personality testing be used for HR decisions in addition to hiring? Explain!

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