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Hazel Infotech Limited

Hazel Infotech Limited offers innovative service management software solutions that streamline customer interactions, optimize processes, and boost productivity. With features like automated maintenance schedules and mass emails, you can enhance customer service and grow your business effectively.

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Hazel Infotech Limited

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  1. At 'Groupe Veritas' [GV] we rely on our experience as a global organization to achieve consistent growth and enhancement of both our associates and ourselves. The Group largely envisions a transition from a fossil-based to a bio-based world economy and society, and is committed to helping overcome the energy barrier through alternative technology. Our corporate strength stems from strategically integrating our independent core businesses; to identify new opportunities, optimize growth for our associates and safeguard socio-economic welfare.

  2. Hazel Infotech Limited Hazel Infotech Limited (HIL) is a new generation software development company that understands and assesses the recurring needs of varied industry verticals and develops products architectured to suit them, essentially dealing in “Organizational Systematization”. We part of Groupe Veritas, a multifaceted organization having a global presence. Strong capital base and infrastructure along with a motivated and dedicated reservoir of intellectual resources inspires us to provide value for money products and quality service. The HIL Advantage • Guidance by dynamic leadership • Strength of over 350 efficient, intellectual professionals • Years of experience in multiple vertical domains • State-of-art product architecture • Up-to-date infrastructure • Value for money products and quality service

  3. Range of our Products Easy and Effective Management Software Export Management Software Solution for Structured File Management and Knowledge Management Correspondence Automation and Management Software Telephone Monitoring and Management Software Your Official e-Excise Consultant for Manufacturing and Trading A do-it-Yourself Solution for Personal Accounting & Portfolio Management Software Sales Lead Tracker Management Solution Optimize your stuffing with 3D view - Beta

  4. Easy and effective Service Management Software Click your way to effective after sales service True to its name, WiseTrack tracks every minute detail of servicing the clients and keeps record of the to and fro movement. By giving you access to customer data real-time the software guides your work force in a systematic, result-oriented manner. WiseTrack simplifies the entire process it sets appropriate standards, reports discrepancies, checks profitability, maintain records, reduces margin of errors Features • Monitors Service Calls. • Allocates Calls by Area / Employee. • Ensures timely services for AMC Renewals. • Generates comprehensive MIS reports. • Classification by Product, Executive, Fault, etc. • Creation of quick and large volumes of Mailing Labels. • Customer Database with Contact wise / GroupWise / City wise / Area wise / Location wise / Allocated Team Detail wise organization of records. • Vendor / Supplier Database with Group wise / City wise / Area wise/ Contact Person Detail wise organization of records.

  5. Easy and effective Service Management Software Features • Customer Database with Contact wise / GroupWise / City wise / Area wise / Location wise / Allocated Team Detail wise organization of records. • Vendor / Supplier Database with Group wise / City wise / Area wise/ Contact Person Detail wise organization of records. • Products Database with Component wise / Product wise / serial wise organization of records. • Details of Configuration at Customer’s site with Product Serial / Component / User Details. • Automated generation of Multiple Preventive Maintenance Schedules • Editing of Preventive Maintenance Schedules • Scheduling of Preventive Maintenance Visits. • Ticket / Complaint No generation. • Products Database with Component wise / Product wise / serial wise organization of records. • Details of Configuration at Customer’s site with Product Serial / Component / User Details. • Automated generation of Multiple Preventive Maintenance Schedules • Editing of Preventive Maintenance Schedules • Scheduling of Preventive Maintenance Visits. • Ticket / Complaint No generation. • Indicates repetitive faults due to categories, product and service executives. • Mass Email feature to inform all customers at a go. • Graphical reports for analysis and forecasts. • Details of Warranties & AMC with all required dates. • Auto-Escalation of issue to user-defined authorities. • Managing inventory through barcode sticker printing. • Can export all data to Microsoft word/excel or PDF format. • Import Customer’s details and sales bill from tally ERP-9 accounting software

  6. WiseTrack Master-Add and View Customer

  7. Sales & Renew Forms

  8. Complaint

  9. Visit Entry Call Centre

  10. Help-Desk

  11. Escalation

  12. SMS Configuration

  13. Mass Email

  14. Reports

  15. Few of our Customers

  16. Thank you! Corporate Office: 701/712 A, Embassy Centre, Nariman Point, Mumbai - 400 021. (India) Tel: +91-22-2282 4444 / 4009 8900, Fax: +91-22-2282 4440 / 2204 1411. info@hazelinfotech.com, www.hazelinfotech.com Hazel Infotech Limited 202/602, Unique Tower, Off S. V. Road, Goregaon (W), Mumbai - 400 062 [INDIA]Tel: +91-22-4226 4444 / 2876 4449, Fax: +91-22-4226 4440 / 2876 4494 info@hazelinfotech.com, www.hazelinfotech.com Indian Offices : Ahmedabad * Bhopal * Chennai * Cochin * NewDelhi * Faridabad * Hyderabad * Kakinada * Kandla * Kolkata * Mumbai * Surat * Vapi International Offices : Singapore * Dubai * Antwerpen * Amsterdam * Hong Kong * Lagos * Shanghai * London * Tehran * Colombo * Accra * Nairobi * Ulsan

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